Tax Filing Back Office Analyst
1 week ago
As a Tax Filing Back Office Senior Analyst, a typical day to include the following:
•Provide escalation point for any Deposit and Reconciliation issues
•Focused on deposit and reconciliation processes
•Educates associates and clients and provides subject matter expertise for deposit and reconciliation processes
•Approve funding requests and balance daily-back up
•Decide on SOP changes needed and communicate to Audit and Compliance team
•Respond to SAS70 documentation requests
•Coordinate testing for Deposit and Reconciliation processes for updated interfaces
•Recognize need for process improvement and communicate to management; Support any process improvements/changes
•Audit Variance analysis control point when issue needs escalation or analysis
•Review EFT setup to make sure all deposits set up for EFT payment where possible
•Monitor metrics and be responsible for identification of process or other issues and provide suggested resolution to management
•Recognize need for process improvement and communicate to management
•Coordinate and/or provide needed training for new associates or processes
•Meet periodically with SDM and report metrics and any ongoing issues
•Work and support implementation of new clients
•Offshore - facilitating moving DR side tasks for TFSS clients offshore and
•Offshore - supporting / overseeing ongoing operations
•Compile, report and analysis metrics and Financials
•Support testing and maintenance of tax filing software - Master Tax
•Back up manager on Financials and monthly reporting
•Create and implement new processes for our Canadian area
Must Have Requirements:
•At least 5 years' experience in Tax Filing Shared Services
•Process knowledge for Deposit and Reconciliation and Agency Relations
•High level knowledge for all Tax Filing Shared Services processes
•Proficient in Excel, i.e. pivot tables, vlook-ups, macro development, etc
•Ability to Multitask and prioritize without supervision
•Knowledge of Agency requirements for Payroll tax filing deposits and returns
•Proven ability to research issues
•Financial experience preferred but not required
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