Account Manager

2 weeks ago

Kearny, United States City Wide Facility Solutions Full time

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide

City Wide Facility Solutions is actively seeking a Account Manager for our location in Hudson County NJ.

The Account Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What you will do...

+ Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products.

+ Formulate and manage an effective service strategy and schedule tailored to each client.

+ Negotiate and enter into agreements with clients for additional services determine pricing, staffing, and logistics.

+ Manage all Contractor relationships including Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary.

+ Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients.

+ Supervise and direct our nighttime Contract Compliance Managers; ensure the clients strategy is executed and all services are performed correctly.

+ Promote the sale of, procure, and monitor supplies for clients.

+ Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise.

+ Use City Wides CRM to perform client inspections, adding extra charges, NM routing, etc.

+ Schedule each non-routine activity in client facilities using Outlook.

+ Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit As. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled.

+ Notify Sales Executives of potential accounts in your territory, especially new construction.

+ Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance.

+ Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy.

+ Assist Accounting in collecting clients past due invoices and payment invoices for Contractors.

+ Maintain updated route sheets, key/alarm sheets, and monthly planner for each client.

Requirements

+ 2+ years outside B2B account management experience, building maintenance or facility management preferred but not required.

+ 2+ years track record of success in a client retention role, with goals and metrics to support.

+ Highly detail-oriented and excellent follow-through on commitments.

+ Positive and outgoing personality; great at building relationships.

+ Excellent verbal and strong written communication skills.

+ Proficient in Microsoft Office and knowledge of CRM database.

+ Ability to travel on a daily basis to client locations locally.

Benefits

City Wide offers a competitive compensation and benefits package including medical, dental, and vision care and a 401k with matching. With unlimited vacation, employees are encouraged to drive value for our clients while taking the time they need to recharge.

  • Audit Manager

    5 days ago

    Kearny, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are in search of an Audit Manager in the Public sector to add to our team in Jersey City, New Jersey. The selected candidate will be responsible for managing various accounting software systems, overseeing audit programs, and handling auditing engagements. This role offers an exciting opportunity in the realm of accounting...

  • Store Manager

    3 weeks ago

    Kearny, United States Extra Space Storage Full time

    As a Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities. Standard Operating Hours: 8am to 7pm$20.00 - $22.00 per hour.Extra Space Storage is the largest self-storage company in the United States by...

  • SAP Treasury

    1 month ago

    Kearny, United States Sygna Solutions Full time

    Job Type - W2, no C2C (any H1b needs to transfer and come under our payroll).Location: Bridgewater, NJ.JD:Primary Responsibility (Required Skillsets)8+ years SAP consulting experience with at least 5 years in Treasury and Risk Management and at least 3 end to end implementations.Experience in leading and facilitating client workshops, end-user training;...

  • SAP Treasury

    1 month ago

    Kearny, United States Sygna Solutions Remote Work Freelance Full time $70 - $75

    Job Type - W2, no C2C (any H1b needs to transfer and come under our payroll).Location: Bridgewater, NJ.JD:Primary Responsibility (Required Skillsets)8+ years SAP consulting experience with at least 5 years in Treasury and Risk Management and at least 3 end to end implementations.Experience in leading and facilitating client workshops, end-user training;...

  • Service Technician

    2 months ago

    Kearny, United States PEAK Technical Staffing USA Full time

    The Service Technician is accountable for troubleshooting malfunctioning or disabled automated, anti-vehicular barrier and bollard equipment to determine root cause of malfunction or failure and taken appropriate action to return the equipment to operational condition.The Service Technician is accountable for performing preventative maintenance procedures on...

  • Clerk

    2 months ago

    Kearny, United States Universal Logistics Holdings Full time

    Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout...

  • Licensed Optician Full Time

    6 months ago

    Kearny, United States BJ's Wholesale Club Full time

    The Benefits of working at BJ’s • BJ’s pays weekly • Generous time off programs to support busy lifestyles*  o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty • Benefit plans for your changing needs* o Three medical plans**, Health Reimbursement Account (HRA), Health Savings Account (HSA), two dental plans, flexible...

  • Estate Operations Analyst

    6 days ago

    Kearny, United States Innova Full time

    Innova Solutions has a client that is immediately hiring for an Estate Operations Analyst Position type: Full-time Contract Duration: 11 Months Location:  Jersey City NJ As an Estate Operations Analyst, you will: Job Summary & Responsibilities:Problem Resolution Data Analysis, as assigned Perform different levels of problem resolution & data analysis for...

  • MAT Licensed Practical Nurse

    2 weeks ago

    Kearny, United States Wellpath Full time

    Compensation Range $35.1 - $39 / hour You Matter * Make a difference every day in the lives of the underserved• Join a mission driven organization with a people first culture• Excellent career growth opportunities Join us and find a career that supports:• Caring for overlooked, underserved, and vulnerable patients• Diversity, equity, inclusion,...

  • Customer Service Associate

    1 week ago

    Kearny, United States Uniqlo Full time

    JOB TITLE: Customer Service AssociateREPORTS TO: Direct SupervisorLOCATION: Kearny, New JerseyCompany Overview:UNIQLO apparel comes from the Japanese values of simplicity, quality, and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building block of each individual's style. A perfect...

  • Customer Service Associate

    6 months ago

    Kearny, United States Uniqlo Co., Ltd. Full time

    JOB TITLE: Customer Service Associate REPORTS TO: Direct Supervisor LOCATION: Kearny, New Jersey Company Overview: UNIQLO apparel comes from the Japanese values of simplicity, quality, and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building block of each individual's style. A perfect...

  • MAT Licensed Practical Nurse

    1 month ago

    Kearny, United States Wellpath Full time

    Compensation Range: $35.1 - $39 / hourYou Matter:• Make a difference every day in the lives of the underserved• Join a mission driven organization with a people first culture• Excellent career growth opportunitiesJoin us and find a career that supports:• Caring for overlooked, underserved, and vulnerable patients• Diversity, equity, inclusion, and...

  • MAT Coordinator

    3 weeks ago

    Kearny, United States Wellpath Full time

    You Matter:• Make a difference every day in the lives of the underserved• Join a mission driven organization with a people first culture• Excellent career growth opportunitiesJoin us and find a career that supports:• Caring for overlooked, underserved, and vulnerable patients• Diversity, equity, inclusion, and belonging• Autonomy in a warm team...

  • MAT Licensed Practical Nurse

    4 days ago

    Kearny, United States Wellpath Full time

    Compensation Range $35.1 - $39 / hour You Matter • Make a difference every day in the lives of the underserved• Join a mission driven organization with a people first culture• Excellent career growth opportunities Join us and find a career that supports:• Caring for overlooked, underserved, and vulnerable patients• Diversity, equity, inclusion, and...

  • Driver

    2 months ago

    Kearny, United States National DCP, LLC Full time

    Overview: Join the NDCP Team and Make a Difference! Unlock Your True Potential! Job Title: Driver Key Responsibilities: Incumbent is responsible for transporting and delivering freight to franchise stores and/or production kitchens safely, legally and on-time. This position requires working in environments with variation in temperature and humidity (e.g.,...