Director, Student Center Operations

2 weeks ago


New Brunswick, United States Rutgers University Full time

Position Information Recruitment/Posting Title: Director, Student Center Operations Job Category: Staff & Executive - Student Affairs and Services Department: SA-Student Centers & Activities Overview: Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds 64 of 500 employers and is the 1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities. Posting Summary Rutgers, The State University of New Jersey is seeking a Director, Student Center Operation for the department of Student Affairs - Student Centers and Activities. Reporting to the Executive Director for Student Centers and Activities, the Director has responsibilities for providing leadership, management, and oversight for planning, organizing, coordinating, evaluating and directing operations, facilities, services, staff, contracted vendors, tenant relationships, information desk, event management, and budgets of the 6 Student Centers and 1 ancillary building (31 Postal Plaza). In addition, the Director is a senior member of the leadership team, supports and directs effective assessment, development, and implementation of policies, standards, learning outcomes, strategic initiatives, and project prioritization for the Student Center Unit. Through positive role modeling, actions, decisions, supervision, and coaching, assists in ensuring the Student Center Unit Service Standards are consistently applied. Key Duties: Responsible for the overall leadership and direction for the Student Center unit. Oversee the direction, management, and evaluation of all facility functions and staff to maintain a high level of service. Ensure spaces and services within the Centers accommodate, facilitate, and support students, student organizations, university departments, Rutgers affiliates, and external agencies. Hire, supervise, manage, coach, and evaluate professional staff. Supervise professional staff responsible for the day-to-day management of the Centers. Responsible for a Student Center Operations budget of over $1M. Serve as the departmental expert on all day-to-day operational procedures and policies. Manage the day-to-day of capital improvement projects. Develop and implement the training model for student staff. Oversee the recruitment for over 350 students employed within the department. Responsible for the overall assessment and evaluation of the student employment program and student center operations. Educate staff in assessment methods and resources. Collaborate regularly with other divisional and university departments. Qualifications Minimum Education and Experience: Master's Degree in College Student Personnel Higher Education Administration, or related field. Minimum of 5 years of experience working in student unions/activities, student affairs or equivalent. Certifications/Licenses: Valid Driver's License. Required Knowledge, Skills, and Abilities: Excellent administrative, organizational, and communication skills. Proven successful experience working with diverse groups. Experience in recruiting, hiring, training, and mentoring effective teams. Proficiency in event management software. Preferred Qualifications: Preferred 7 to 10 years of experience. Demonstrated experience in leading initiatives. Proficiency in various technology platforms. Posting Details Posting Number: 24ST0666 Posting Open Date: 03/19/2024 Regional Campus: Rutgers University-New Brunswick City: Piscataway State: NJ Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof of vaccination. Affirmative Action/Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their background. J-18808-Ljbffr



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