Client Service Manager
2 weeks ago
DescriptionThe Opportunity:The Client Service Manager is responsible for supporting and collaborating with the sales and service team regarding client employee communication initiatives, client presentations and deliverables, carrier implementations, compliance and new client onboarding to promote further growth and retention in a manner that is consistent with the Hylant Core Values.This is a hybrid position with opportunity to work in office as well as at home and is preferred to be housed out of our Ann Arbor office.Are You A Match?The Client Service Manager is driven by prompt, accurate and thoughtful service to clients by consistently responding to inquiries within 24 hours of receipt. With 3+ years' experience in Employee benefits (Mid-Large Group Market), s/he will need a Life and Health insurance license in good standing.In This Role You Will Execute On:Technically competent in Employee Benefits (Mid-Large Group Market).Understanding and adoption of Hylant Tools & Processes.Retention Goals: 95%.Drive compliance with Client Engagement Strategy and adherence to Written Service Timeline (WSTL).Prepare open enrollment materials. Coordinate online enrollment systems with Analysts.Conduct implementation and onboarding meetings with clients as needed.Lead Strategy as it pertains to the Employee Benefits programIn This Role You'll Need:Self-directed team player.Loves client management, problem solving and strategic planning.Passionately and professionally persistent with clients changing needs.Exceeds at being a professional advisor to benefits buyers and team members.Disciplined, organized and efficient, effective at time management.Ability to handle multiple projects at the same time effectively.Intelligent quick learnerActs consistent w/ Hylant Core Values (Integrity, Excellence, Team, Responsibility and Respect) Why Hylant?A multi-year recipient of Best Places to Work in Insurance, Hylant is a full-service insurance brokerage with 20 offices in seven states. And since the founding of our family-owned business over 85 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We're more than an insurance brokerage firm and you're more than a client, employee or neighbor. You're family. And that's just the way we treat you. Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify.#LI-Hybrid
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Client Service Manager
6 months ago
Ann Arbor, United States Hylant Full timeDescription The Opportunity: The Client Service Manager is responsible to provide a consistent platform of service and support to identified clients, handling or directing all day-to-day service needs while interacting in a consultative and collaborative way, along with the Hylant team, to build out innovative solutions for the client going...
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Client Service Coordinator
4 weeks ago
Ann Arbor, Michigan, United States Advisor Employee Services Full timeClient Service Administrator We are seeking a highly skilled and detail-oriented Client Service Administrator to join our team at Advisor Employee Services. Job Overview: The Client Service Administrator will be responsible for providing exceptional client service, managing client relationships, and supporting the financial advisor in their daily tasks. Key...
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Client Specialist
2 weeks ago
Ann Arbor, United States Thomson Reuters Full timeAs a Client Specialist, you will be responsible for managing and supporting our Core Accounts within the Tax & Accounting, Audit sector. Your primary role will be to ensure client satisfaction, drive retention, and identify opportunities for small-sc Client Specialist, Specialist, Customer Service, Accounting, Customer Engagement, Healthcare, Client
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Dog Hotel Client Service Representative
5 months ago
Ann Arbor, United States BreedAbove Full timeAre you a passionate pet lover eager to spend your days surrounded by other pet enthusiasts and their beloved furry family members? We're in search of dynamic and customer-focused individuals to join our team as Pet Resort Customer Service Representatives. The primary responsibility of this role is to deliver excellent service throughout our clients' and...
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Ann Arbor, Michigan, United States Capstone Search Group Full timeAbout the RoleThe Senior Commercial Insurance Account Manager will be responsible for handling client strategy for middle market and risk management accounts with a focus on construction, contractors, and surety. This role requires someone with senior account management expertise to provide service delivery while engaging clients and performing client-facing...
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Branch Banking Client Consultant I
1 month ago
Ann Arbor, United States Flagstar Bank Full timeA Branch Banking Client Consultant I is responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining...
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Branch Banking Client Consultant I
2 weeks ago
Ann Arbor, United States Flagstar Bank Full timeA Branch Banking Client Consultant I is responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining...
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Branch Banking Client Consultant I
1 week ago
Ann Arbor, United States Flagstar Bank Full timeA Branch Banking Client Consultant I is responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining...
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Branch Banking Client Consultant I
1 week ago
Ann Arbor, United States Flagstar Bank Full timeA Branch Banking Client Consultant I is responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining...
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Automotive Service Manager
1 week ago
Ann Arbor, United States Firestone Complete Auto Care Full time $25 - $28Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train, and supervise vehicle technicians while assisting with the purchase of parts, materials, and...
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Guest Services Coordinator
4 weeks ago
Ann Arbor, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a unique opportunity in the Non-Profit industry, located in ANN ARBOR, Michigan, 48103-4204, United States. The role of Guest Services Coordinator is pivotal to our operations, involving interactions with clients, managing various floors in the shelter, and maintaining the cleanliness of the facility. The role...
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Automotive Service Manager
1 month ago
Ann Arbor, Michigan, United States Midas ARNAZ Auto Group Full timeJob OverviewAs a Store Manager at Midas / ARNAZ Auto Group, you will be responsible for the overall operations of a fast-paced tire and automotive service facility. This is a 100% performance-based position that requires a positive, high-energy, customer-focused individual who can establish and maintain good working relationships with customers to encourage...
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Automotive Service Manager
4 weeks ago
Ann Arbor, Michigan, United States Midas ARNAZ Auto Group Full timeJob OverviewWe are seeking a highly motivated and customer-focused Store Manager to lead our fast-paced tire and automotive service facility. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive work environment.Key ResponsibilitiesDevelop and maintain strong relationships...
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Technical Services Manager
1 month ago
Ann Arbor, Michigan, United States Tecumseh Products Company Full timeJob Title: Technical Services ManagerAt Tecumseh Products Company, we are seeking a highly skilled Technical Services Manager to join our team. As a critical customer-centric support role, this position is responsible for promptly responding to incoming telephone calls and e-mail enquiries from authorized wholesalers / distributors and field service...
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Guest Services Coordinator
1 month ago
Ann Arbor, United States Robert Half Full timeJob DescriptionJob DescriptionRobert Half is seeking an experienced Guest Service Coordinator for this new and exciting opportunity to support a non-profit organization located on-site in Ann Arbor. If you're a people person with great communication skills, this non-profit opportunity is meant for you! ONSITE work schedule is a midnight shift 11:45pm -...
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Supervisor Support Services
2 weeks ago
Ann Arbor, United States Trinity Health Corporation Full timeEmployment Type: Full time Shift: Description: Position Summary: The Support Services Supervisor at Warde Lab assists the manager with oversight and maintenance of the inventory and logistics operations of assigned departments. This role ensures efficient inventory management, coordinates with departmental managers to meet specific inventory needs, and...
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Financial Services Professional
1 week ago
Ann Arbor, United States New York Life Full timeJump into the world of insurance and financial services by applying to join our growing team as an entry-level insurance agent We are looking for a people person with strong listening skills, attention to detail, and the ability to effectively communicate insurance programs and plans to new customers. Our ideal candidate will embrace the opportunity to drive...
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Financial Services Professional
3 weeks ago
Ann Arbor, United States New York Life Full timeJump into the world of insurance and financial services by applying to join our growing team as an entry-level insurance agent! We are looking for a people person with strong listening skills, attention to detail, and the ability to effectively communicate insurance programs and plans to new customers. Our ideal candidate will embrace the opportunity to...
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Assistant Customer Service Manager
2 months ago
Ann Arbor, United States Kroger.com - Milan Full time $18ACSM KrogerPosition Summary:Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Assist in...
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Senior Account Manager Retail
4 weeks ago
Ann Arbor, Michigan, United States NSF International Full timeSenior Account Manager Retail Job DescriptionNSF International is seeking a Senior Account Manager Retail to lead our growing team in providing exceptional customer service to our complex or international clients. In this role, you will serve as the subject matter expert and primary point of contact for assigned clients, working closely with audit and...