Executive Director of Revenue Cycle
1 month ago
GENERAL DESCRIPTION
The Executive Director of Revenue Cycle provides overall strategic, operational oversight of revenue cycle management. This includes driving revenue growth and aligning all revenue-generating departments within an organization. This Executive Director of Revenue Cycle plays a crucial role in developing, implementing, and optimizing strategies to achieve the company's financial objectives.
RESPONSIBILITIES
- Oversees all revenue cycle management operations including billing, enrollment, payor credentialing, enrollment and other related activities.
- Partners with various CCH departments, to collectively work towards enhancing revenue generation.
- Monitors and analyzes market trends and competition to identify opportunities and threats for the business.
- Establishes annual revenue targets and develops budgets and forecasts to help the company achieve its financial goals.
- Serves as a resource for Leaders, clinical staff, and administration to obtain information and clarification on accurate ethical billing standards, guidelines and regulatory requirements.
- Develops and monitors metrics to ensure coding and billing functions are performed efficiently as well as with a high degree of compliance.
- Ensures department initiatives and outcomes are aligned with CCH’s strategic plan, mission, vision and values.
- Develops and maintains collaborative relationships with CMS, health plans, other business partners and regulatory agencies.
- Ensures timely completion of required reports, reviews and audits as required by all stakeholders.
- Develops and utilizes key performance indicators (KPIs) to measure the effectiveness of revenue-generating strategies and initiatives.
- Establishes data-driven processes for evaluating the success of initiatives and suggests improvements when necessary.
- Provides coaching, mentoring and supervision of staff; ensures high standards of performance by proactively addressing issues through coaching and disciplinary action.
- Keeps abreast of current trends and updates and participates in meetings/conferences and continuing education and demonstrates a genuine desire to develop strategies for improved revenue cycle operations.
- Ensures all actions, job performance, personal conduct and communications represent the organization in a highly professional manner.
- Manages issues occurring during and outside of regular business hours.
- Performs all other duties as assigned.
EDUCATION AND EXPERIENCE
- Bachelor’s degree required.
- Minimum of seven (7) years of experience in revenue cycle management, enrollment, billing, payment processing, required.
- Minimum of five (5) years of recent leadership or progressive supervisory experience required.
- Superior Knowledge of CMS, Payor credentialing and revenue cycle functions.
- Considerable knowledge of medical office operations, professional fee billing, reimbursement and third-party payer regulations and medical terminology is required.
- Knowledge of ICD-10 Codes, CPT Codes, HCPCS Codes, Revenue Codes, and Place of Service Codes.
- Experience working in Behavioral Health, Primary Care and Dental EHR system(s) highly preferred.
- Intermediate level experience working in Microsoft Excel highly preferred.
- Prior experience with Federally Qualified Health Centers (FQHC), HRSA and public/community health agencies highly preferred.
About Central City Health:
Central City Health will be recognized in the community as a premier provider of accessible comprehensive behavioral and physical health care, substance abuse services, and housing opportunities that lead consumers toward self-sustainability. Our mission is to achieve wellness in the community by providing an array of primary and behavioral health care, housing and substance abuse services with dignity and respect.Vision
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