Front Desk Wellness Service Representative
2 months ago
PEAK Physical Therapy & Performance is a small business in New Hope, PA. We are a growing practice with a unique mission to help patients reach not only their acute rehabilitation goals but also to be an integral part of their long-term health and wellness through life-long patient care and programming. We treat with higher level goals and full body strength and mobility in mind. We are expanding and adding a Recovery and Wellness Collection to our practice. We are excited to better serve our patients and community with additional services to compliment our whole body focused vision to care, longevity, and performance.
Job Summary:
Do you enjoy helping people live healthier lives? Do you have a passion about health and wellness and want to share this passion with others? So do we We are always looking for talented and dedicated professionals to join out team.
Responsibilities:
- Greeting clients and assisting them with PEAK's wellness services.
- Helping clients over the phone, returning voicemails, and facilitating the booking, scheduling, and rescheduling of services.
- Onboarding new clients - this involves completing medical waivers and creating profiles in our system.
- Conducting tours and selling service packages and memberships.
- Educating clients on PEAK's services, including medical benefits, precautions, and at-home care.
- Performing opening and closing procedures.
- Maintain a safe, clean and secure environment for all guests and employees.
- Serve as an expert on PEAK's products and services.
- Represent the brand by embodying PEAK’s core values and acting in alignment with the mission and vision of our practice.
- Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions.
- Passionate about health and wellness.
- At least one year of customer service experience in a retail environment.
- Working weekends as needed.
- Communication and collaboration are some of your strong suits.
- You either hold or are working toward a degree in kinesiology, exercise science, physical therapy, or a related field.
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