Front Office Clerk

1 week ago

Berea, United States Commonwealth Hand & Physical Therapy Full time $18
Commonwealth Hand and Physical Therapy is looking for a full-time Front Office Clerk/Receptionist.

Job Description:
  • You will perform a range of duties including answering phone calls, managing the switchboard, and customer service.
  • Your central goal is to provide our clients with outstanding customer service and support.
  • As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people skills.
  • You should have a talent for multi-tasking, with excellent communication and organizational skills.

Responsibilities:
  • Greet guests and provide them with superb customer service.
  • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
  • Schedule future patients and set up electronic medical records to include scanning documents.
  • Answer all client questions and incoming calls.
  • Redirect phone calls to the appropriate department and take down messages.
  • Accept all letters and packages, and distribute them to their appropriate departments.
  • Monitor, organize, and forward emails.
  • Track and order office equipment and supplies.
  • Maintain records and files.

Requirements:
  • High school diploma or relevant qualification.
  • A minimum of 2 years of proven experience in a similar role.
  • Good understanding of office administration and basic bookkeeping practices.
  • Superb written and verbal communication skills.
  • Excellent organizational and multi-tasking abilities.
  • Strong knowledge of MS Office programs.

Job Type: Full-Time 40 Hours/Wk.
Schedule:
  • Monday to Friday.

Ability to Commute/Relocate:
  • Berea, KY 40403: Reliably commute or plan to relocate before starting work (Required).

Application Question(s):
  • Must be able to pass a pre-employment check and drug test.

Experience:
  • Customer service: 1 year (Preferred).

Work Location: Berea, KY. Occasionally asked to cover in other clinic locations, if needed.