Starbucks Barista
3 weeks ago
Shakopee, United States
Hy-Vee
Full time
$16 - $19
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.Job Description:Job Title: BaristaDepartment: Coffee ShopFLSA: Non-Exempt
General Function:As a Coffee Shop Barista, this position will be responsible for reviewing and filling customer orders for the day, handling food in a safe manner and ensuring the work area is always clean and neat. Additionally, you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
Core Competencies:
- Partnerships
- Growth mindset
- Results-oriented
- Customer focused
- Professionalism
Primary Duties and Responsibilities:
- Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions and treating customers as the most important people in the store.
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
- Makes an effort to learn customers’ names and to address them by name whenever possible.
- Assists customers by: (examples include)
- escorting them to the products they’re looking for
- securing products that are out of reach
- loading or unloading heavy items
- making note of and passing along customer suggestions or requests
- performing other tasks in every way possible to enhance the shopping experience.
- Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
- Takes customer orders at the counter.
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
- Handles food in a safe manner and ensures the work area is always clean and neat.
- Review the status and appearance of the food for freshness.
- Ensures that an adequate food supply is ready and on hand and develops or follows a production list.
- Anticipates product needs for the department on a daily basis
- Prepares and replenishes products as necessary.
- Checks in product, puts product away and may review invoices.
- Runs the department registers and receives payment, makes changes, etc., where applicable.
- Removes trash in a timely manner.
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
- Adheres to company policies and individual store guidelines.
- Reports to work when scheduled and on time
- Washes dishes as necessary.
- Orders products and supplies as necessary.
- Prices products for customers as necessary.
- Assists in other areas of the store as needed.
- Performs other job-related duties and special projects as required.
- Must have the ability to carry out detailed but uninvolved written or verbal instructions; and deal with a few concrete variables.
- Ability to do simple addition and subtraction; copying figures, counting, and recording.
- Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; and request supplies orally or in writing.
Physical Requirements:
- Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
- Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with or without correction, color vision, depth perception and field of vision.
- Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions.
