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Customer Service Logistics Specialist

4 months ago

Baltimore, United States Integrity Staffing Solutions Full time
Our client is looking for a Customer Service Logistics Specialist in Baltimore, MD. This is a direct-hire opportunity.

Responsibilities:
  • Directly responsible for the coordination of logistics services to specific customers contracts.
  • Supports customer needs and responds back to clients keeping them up-to-date with the progress of goods requirements with the paramount objective being profitability, sales growth, and organizational efficiency.
  • Is in control of the logistics processes from start to finish; including but not limited to import, storage, forwarding, port and customs formalities
  • Guides the customers through complex logistics processes via road, rail, water, and air coordinating the transportation of freight between intermediate destinations – usually cargo terminals, port facilities or railway yards
  • Supports all services offered and aggressively pursues ALL opportunities such as new customers, new services, and related market offerings in coordination with the Office Manager/ Service Delivery Manager
  • Responsible for proper contract execution
  • A successful candidate must demonstrate the skills, ability and willingness to develop the potential to grow into positions of greater responsibility
  • Organizes payments or processes transactions on behalf of the client, such as freight charges, demurrage/detention charges, duties, other.

Qualifications:
  • Ability to conduct business discussions in English. Foreign language skills are a plus.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Good knowledge of Office systems like Excel, MS Word, and SAP or compatible ERP systems is a plus.
  • Excellent communication skills.
  • Strong interpersonal skills.
  • Ability to work in a fast-paced, multitasking environment.
  • Ability to work independently, a “self-starter”.
  • Stress resistant, able to work under pressure.
  • Minimum 2 years of experience in Customer Service functions.
  • Preferred but not required:
    • Background in logistics including forwarding, customs formalities, FTZ, warehousing, shipping, and stevedoring.
    • Familiarity with the commodity industry.

If you have the above experience, please APPLY NOW and include your resume for consideration

Integrity Staffing Solutions is an Equal Opportunity Employer:By clicking apply now on this page and by submitting your profile and application you authorize Integrity Staffing Solutions to contact you regarding job openings and agree and authorize that Integrity may use regular and automated calls or text messages to alert you of job openings. By submitting this application, you are confirming that the telephone number you provide is the number you are requesting we use to contact you and that you are permitted to use and are authorized to receive calls, automated calls, or texts on this telephone number. You also understand that you are required to notify Integrity of any change to your phone number during the application process. You can opt out of receiving these communications at any time. You can opt out of receiving these communications at any time by simply pressing 3 any time during an automated call, or by entering STOP after a text message.

About Integrity Staffing Solutions:

We're passionate about connecting great talent with great companies across the country. Whether you're looking for a full-time job or a part-time gig, you've come to the right place. We value the differences in others and understand how inclusion and diversity power the workforce of today. Let us become your Opportunity Engine. Why do all the work finding a job, when we do it for you. Not only do we get you in front of the best jobs in the market - we get you hired and keep you working. Why not start your journey with us today?