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Energetic Intake Specialist
4 months ago
Are you looking for an excellent job opportunity where people stay and are happy? A place where you receive training, learn new skills, grow, and are rewarded? A workplace with an awesome culture and values? Yes, such spots still exist and we have the perfect opportunity for you
If you are ready to be part of a World Class Intake Team and you seek a fast-paced, positive team environment, look no further. Our law firm specializes in representing homeowners on insurance claim disputes and has an immediate full-time opportunity for a superstar Intake Specialist in San Antonio, TX.
We're on the lookout for a self-starter and team player who excels in communication, listens attentively, and is passionate about helping others. This is a fantastic opportunity for someone eager to join an All-Star team. Speaking of teams, our team culture is incredibly important to us, and we won't compromise on it. We've even put it in writing. Please read our culture statement before applying to ensure we're the perfect fit for you.
Our Managing Attorney, Marco Flores, is a dedicated entrepreneur who is passionate about delivering exceptional service and securing the best outcomes for our clients. He understands the struggle of dealing with insurance companies that are not treating you fairly and is committed to fighting on your behalf. And he has created a unique working environment where everyone is motivated to perform at their best without the typical corporate-like feeling.
We need someone who can help us take control of our incoming leads to make sure they know they have hired an expert law firm that gets them the result they deserve. Your responsibility will be to sign them up as clients and keep the pipeline moving and in doing so you will qualify for incentive bonuses.
Ideally, you will have experience in customer service and closing deals in different industries and handling concerns from leads. Most importantly, you will need to be a culture fit and possess a great attitude and willingness to roll up your sleeves and help wherever is needed.
If the following describes you, then YOU may be the superstar we are looking for:
- You can talk a woman in white gloves into buying a ketchup popsicle.
- You enjoy the thrill of closing deals and helping others.
- You think it’s okay to have fun while working at a professional law firm.
- You enjoy being on the phone with people.
- You genuinely care about helping people.
- You like the challenge of reaching goals
- You understand pressure is a privilege leads to growth.
- You often smile while talking on the phone.
- You speak great Spanish and can hold a conversation no problem.
- You love closing and closing loves you.
- Your friends accuse you of being caffeinated (while on the phone with them).
- Treat our leads like found treasure.
- Take calls from incoming leads
- Describe the client experience, our credibility, and get contracts signed
- Follow up with leads relentlessly until they are closed
- Handle concerns for hiring an attorney
- Complete Intake forms with incoming potential clients
- Assist team members as needed
- Update lead management software to track your efforts and notes
- Track metrics for incoming leads and signed contracts
- Communicate with potential and existing clients by phone, text and email
- Back up other team members when needed.
- Minimizing the attorney’s involvement when closing the client (you will want to eventually be better at closing new clients than the attorneys)
- Dealing with objections to hiring a lawyer.
- Tracking Metrics for Signed Contracts.
- Help out on phones and welcome guests.
- Data Entry Skills.
- Scheduling / Maintaining calendars for yourself and intake team if and when needed.
- You must be available to work in the office on an agreed time/schedule.
- You must be comfortable learning to work with various computer programs, databases and systems.
- You must be reliable, trustworthy and able to maintain strict confidentiality.
- You don’t think getting our guests a beverage or keeping our break room and office clean is beneath you.
- You must be a friendly, positive energy team player who is results-oriented.
- You must care about your work and our clients.
- You must agree to adopt our mission, values, vision, and culture (Don’t waste your time or ours).
This position offers a respectful team culture, opportunities for professional development, healthcare benefits, 401K, and a competitive salary based on skills and experience.
DIRECTIONS TO APPLY:
Send an email to vrios@stormlex.com and mflores@stormlex.com
In the email, Include a three-paragraph cover letter along with your resume to provide the following information:
- Paragraph 1: Tell us what excites you the most about this position and what you took from the firm’s vivid vision document (ask for a copy)
- Paragraph 2: Tell us your favorite movie and why
We look forward to working with you soon.
Job Type: Full-time with Health, Vision, Dental Insurance and 401(k)
Pay: $50,000+; annual salary based on experience with quarterly bonuses based on performance
