Member Concierge/Front Desk
3 months ago
Reports to: Owner, Shop Manager, or Assistant Shop Manager.
Benefits:
- Fun working environment.
- Eligible to earn commission on membership sales.
- Sales experience HIGHLY suggested.
- Shifts are available during: Monday - Sunday 10:00am-7:00pm.
- Previous sales and customer service experience preferred.
- Ability to work in a dynamic shop environment.
- Strong phone and computer skills.
- Ability to prioritize and multitask.
- Strong leadership qualities; motivated and respectful.
- Well-developed interpersonal skills to communicate effectively with peers, supervisors and clients.
- Salon/Barbershop experience is a plus.
- Ability to understand and explain how Hammer & Nails memberships work to our guests.
- Scheduling appointments for our guests.
- Providing our guests with a tour of the location, including serving complimentary beverages to our guests.
- Cleaning duties which include washing towels, sweeping and taking out trash etc.
- Selling memberships.
- Understand the needs of customers; handle and resolve customer service issues.
- Establish and maintain a positive working relationship with shop personnel.
- Promote and sell memberships and retail products.
- Answering telephones.
- Ensure opening and closing procedures are adhered to Account for all money daily.
About Hammer and Nails Grooming Shop for Guys:
Hammer & Nails is a luxury grooming shop specifically designed for men. We offer a range of services including haircuts, beard grooming, manicures, pedicures, and more, all in a comfortable and relaxing environment. Our goal is to provide a premium grooming experience that caters to the whole man, not just a quick haircut.In Arizona, there’s a location opening soon in Paradise Valley at 12650 N Tatum Blvd, Suite 102, Phoenix
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