Dairy Lead

3 days ago

Milwaukee, United States Kroger Full time
Job Description

Plan, organize, train and direct Grocery Clerks; perform production and customer service functions; maximize store sales and profits. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Responsibilities:
  • Organize work, train and schedule associates to consistently provide prompt courteous service.
  • Respond appropriately to customer or associate comments, complaints, requests, and questions. Be prompt, tactful, calm, courteous and professional in all interactions.
  • Use Computer Assisted Ordering to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand.
  • Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
  • Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation and promotional activities.
  • Implement company programs and adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
  • Provide input on department budgets, goals and results and maximize department and store sales and profits.
  • Communicate and interact with associates and customers to provide a positive impression.
  • Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
  • Maintain floor, shelf and display areas clean and up to sanitary standards.
  • Maintain accurately updated department temperature logs on all shifts and by all clerks.
  • Assist on special projects such as periodic inventories, store resets, remodels, and special merchandising promotions.
  • Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications
Minimum:
  • Willing to weekends and holidays.
  • Effective written and verbal communication skills.
  • Demonstrate aptitude to manage people and organize workloads.
  • Ability to make intelligent decisions quickly.
  • Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
  • Personal initiative and follow through to completion.
  • Ability to work as part of a team in a fast-paced environment.
  • Qualified and able to operate power machinery and work with various job tools.
  • Understanding key components of department operations.
  • Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
  • Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.

Desired:
  • Past work record reflects dependability and integrity.
  • Knowledge of applicable laws and regulations related to employment practices, and safety.
  • Must be able to work with various cleaning solutions, safely use sharp tools, and operate label guns, balers, and compactors.

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