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Country Club Server

4 months ago

Marlborough, United States Marlborough Country Club Part time
Country Club Server (PT)  - Must Be available from August to December

Must be available to work on Sundays

Semi-Private Country Club Server / Bartender

POSITION SUMMARY: 
Servers must possess the ability to work effectively under pressure and maintain excellent service standards with his/her tables. They must have exceptional listening skills and an eagerness to provide outstanding service. Servers must be flexible in meeting the varying scheduling needs of the Club and may be required to work additional hours than scheduled, if necessary. 

Servers must be neat and well-groomed in accordance with Country Club’s Team Member standards. Our Servers are team players who work effectively with coworkers and other departments to support and maintain a level of excellence in food and beverage service for the members and guests. It is the Server's responsibility to provide a warm, friendly environment creating a world-class dining experience for our members and guests. This position requires a highly self-motivated individual who can work with minimal supervision and interact with members at a high level. Qualifications should include a minimum of 1 to 3 years in the restaurant industry. Country club experience is preferred but not required. ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • To arrive well-groomed and on-time and dressed in the appropriate uniform. 
  • Review and set up your section ensuring all dishes, silverware and glasses meet the standards of Marlborough Country Club.
  • Attend pre-shift meetings for updates and specials for the day or evening.
  • Possess complete knowledge of the menus and be able to answer any menu questions from members/guests politely.
  • Properly present, open, and serve bottles of wine in a professional manner.
  • Know and follow all Club policies and state and local laws when serving alcohol to members and their guests. 
  • Communicate any issues with food service or dining issues to the Chef, and/or Manager in a timely manner.
  • Follow Club procedures for handling and storing food products in a sanitary manner.
  • Assist in the opening and closing duties for each shift and occasional dining set-ups.
  • Must treat all Members, Guests, and Team Members with respect. 
  • Will be required to bill member charges through the use of the Northstar point of sale system. 
  • Servers must adhere to health and safety standards at all times, even when closing down at the end of the event, which may include breaking down the table set up and taking tablecloths and items to the laundry. 

REQUIREMENTS: 
  • Tips Training.  
  • Flexible availability including days, nights, weekends and holidays. 
  • Duties during the event can vary based on the situation, but, in general, they must be able to focus on the job while staying on their feet and moving about freely, which can include bending, climbing stairs and carrying items weighing 25-50 pounds. 
  • Must be able to read menu items.
  • Good communication is important, as is being able to follow directions efficiently and meet the physical demands of the job. 
  • Must be able to clearly communicate Member needs to other Team Members. (Host, Bartender and/or Managers). 
  • Minimum Age 18.
  • Ability to Stand 6-8 Hours at a time. 
  • A positive attitude while on the job is also essential. 

PREREQUISITES:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. EDUCATION: 
  • A High School diploma is preferred. 
 EXPERIENCE: 
  • Preferred qualifications would include a minimum of 1-year service in a club, hotel, or catering service. 
  • Have superior member service skills and the ability to maintain poise under pressure. 
 LANGUAGE SKILLS: 
  • The ability to speak English is necessary to converse with our members and guests. Proper diction is valued to maintain the ambiance of high-level service to our members. 
  • The ability to effectively present information and respond to questions from groups, managers, members and the general public is important. 
 REASONING ABILITY:
 It is necessary to have the ability to solve practical problems that may arise. Our team members must have the ability to interpret a variety of instructions in written, oral, diagram, or schedule form.  PHYSICAL DEMANDS: 
  • The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. 
 WORK ENVIRONMENT: The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. While performing the duties of this job, the Team Member could be exposed to outside weather conditions, if providing service during an outside event. The noise level in the work environment is usually moderate with increased levels during events. The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.