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4 months ago
Function as a Medical Assistant, Non-Certified or Certified MA in a team and mission-based setting to assist with direct patient care procedures and related tasks, through joint planning and problem solving, assisting in examination and treatment of patients under the direct supervision of the Clinic Manager
Duties/Responsibilities:
- Adheres to the spirit of Waterfall Community Health Center to remove barriers to care and our mission statement while performing assigned duties.
- Demonstrate the core values of Integrity, Respect, Accountability, Compassion, Partnership, and Collaborative Communication.
- Participates in team huddles, work with the team to ensure appropriate pre-visit preparation including culturally and linguistically appropriate services.
- Completes intake interview for new and returning patients according to established procedure including counseling patients/families on their role, and WCHC’s role, in a medical home.
- Prepares patients for examinations consistent with the purpose of the appointment.
- Responsible for knowing and following clinical policy and procedure, including documenting all patient interactions in Epic in a manner consistent with professional standards.
- Performs related duties necessary to ensure quality patient care as requested by supervisor, including addressing barriers when the patient has not met treatment goals.
- Assists providers with exams of patients or any special procedures.
- Processes phone calls, refills and MyChart communications from patients, routing as appropriate, and responding in a timely manner.
- Administers treatments and perform screening tests at the direction of the provider.
- Cleans and stocks rooms disinfect exam room tables, treatment and lab surfaces daily.
- Performs supervised laboratory procedures as approved by the Laboratory Director (Chief Medical Officer).
- Assists with documentation during patient visits, as needed.
- Processes prior authorizations for medication and procedures in a timely manner
- Performs any other duties needed to help drive our Vision, fulfill our Mission, and abide by our Organization’s Values.
Education and Experience:
- Certified Clinical Medical Assistant (CCMA) credentials from the National HealthCare Association (NHA) preferred or obtained within 2 years of employment.
- Experience with women’s health highly desirable
- 6 months healthcare experience, preferred
- Proficiency with Microsoft Office products
- Experience with electronic health records (EHR), such as EPIC, highly desirable
- Non-violent Crisis Intervention Comprehensive training class completed within 6 months of hire and recertify prior to the expiration date.
- BLS certification obtained within 6 months of hire.
Immunizations Required:
- TB (test upon hire)
Physical Requirements:
- Prolonged periods sitting and/or standing at a desk working at a computer.
- Repetitive use of hand motion, some reaching bending and/or lifting of up to 20 pounds
- Exposed to sick people
Benefits:
- Internal Student Loan Repayment up to $50,000 (for licensed providers)
- Up to $200 per month in student loan repayment for all other employees.
- Competitive PTO Accrual (up to 193 hours of PTO accrual each year to start)
- 7 Paid Holidays
- Medical/Dental/Vision 100% employer paid
- Extra Oral Wellness Benefits for employees who have great risk for oral diseases
- 401K Retirement Plan 6% match
- Short Term Disability - options for long term disability
- $50,000 Life Insurance Policy- options for additional voluntary life
- Health & Fitness Gym Membership Discount
- Active Fit Direct- Access to 5,500 Digital Workout Videos
- Bonusly – Internal Employee Recognition Platform
- Employee Assistance Program (EAP)
- Will Preparation Services, Legal Consultation, Financial Planning Assistance
- Discounted Hearing Program
- Worldwide Travel Assistance Program
- Comprehensive Identity Thief Protection
