Store Manager

2 days ago

San Juan, United States Laderach USA Full time $70,000 - $75,000
A Laderach Store Manager is a brand champion in providing top-notch shopping experience for all customers and a leader in providing a positive work environment for the retail team. The ideal Store Manager is a chocolate-lover with proven experience in effective retail shop and staff management. This role aids in the supervision of employees, is an example of excellent customer service, leads training plans and helps carry out the goals of the Regional Manager to meet the store quotas.  
Responsibilities include:  
  • Leading outstanding customer experience, motivating staff to provide superior customer service
  • Overseeing product sales and register duties, shop and shelf care, gift packaging and in-store order fulfillment.
  • Ensuring the accuracy of Laderach seasonal staging and product merchandising.
  • Help schedule effective staff shifts and coordinate store meetings/events.
  • Help ensure the accuracy product merchandising and store inventory orders.
  • Help achieve in-store compliance and loss prevention standards.
  • Act as a key communicator of corporate values to customers and employees.
  • Other role-related responsibilities as assigned by the Regional Manager.

Desired Qualifications include:  
  • At least 3 years of experience in a retail space with increasing levels of responsibility (ex-growth from associate level to shift lead/assistant manager)
  • Equipped with strong leadership, staff management and customer service skills.
  • Proficient Computer skills such as email use and management, Microsoft 365, data entry and spreadsheets, and POS. 
  • Reliable with a flexible schedule, including weekend and holiday availability.
  • Quality-minded with keen attention to detail.
  • Proactive and efficient.
  • Passionate about chocolate.
Compensation Package:
  • Competitive Pay.
  • Premium Holiday Pay. (Double-Time)
  • Annual Bonus.
  • Medical – 80% contribution by Laderach of Employee Only plan and 50% contribution by Laderach of Family Coverage plan(s) 
  • Dental. 
  • Vision – 100% covered by Laderach.
  • Life – Laderach covers up to $25K of Life Insurance (option to go up to $150K.

Optional 401(k) enrollment: 
  • Employee Assistance Program.
  • Additional discounts and perks.

What we offer you:
  • An exciting working environment with motivated colleagues.
  • A position with lots of personal responsibility.
  • The opportunity to contribute fresh ideas.
  • An open and respectful feedback culture.
  • In-house and external further training.
  • Unique career opportunities.
  • Generous discounts on our products.
  • Chocolate at work.
  • Easily accessible locations.
 Own it. Grow it. Make it fresh.

Freshness, artisanal skills, and Swissness—these are the core values the chocolate factory Läderach stands for. Founded in 1962, our family company now employs more than 2,200 people from around 70 countries and continues to grow. The company’s head office is located in the canton of Glarus and we produce our fresh chocolates here against a picturesque backdrop of the Alps. The Retail business unit comprises more than 200 chocolateries in 20 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us. Läderach is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings are filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law. Läderach’s success and momentum to expand is only possible through the passionate drive of our diverse 2000 employees, who come from more than 50 countries and represent various backgrounds, religious beliefs, and lifestyles. Sounds interesting? Then come join us.  Jennifer Kassaras, Recruiting and Onboarding Manager linkedin.com/in/jennifer-kassaras-b52b2144 will be happy to answer your questions. You can also visit our career site: My Job Search

About Laderach USA:

Freshness All our ingredients are carefully selected. Only the best is good enough. For us, freshness is not a matter of finest taste. It is our everlasting frame of mind. In connecting the rainforests with the Swiss Alps, we find the origins of our taste. We accompany our chocolate every step of the way: from the cocoa fields to our customer. And we know each of our partners by name and by heart. That is what makes our chocolate fresh. Switzerland We are proud to produce exclusively in Switzerland. So that we may guarantee the highest quality. We love our Swiss culture and Swiss traditions. They have always inspired us in our work. Our roots are the base for our innovations. The Swiss Alps are our home. But the world is our guest. Craftmanship We are masters of our craft. We strive for perfection every day. The common passion for chocolate unites us. We still make many of our products by hand. For something to be beautiful, it must be unique. We believe in the authentic craft. And we continue the tradition of the Chocolatiers.

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