Systems Engineer
4 weeks ago
The ideal candidate will have 3+ years’ experience with a technology vendor or systems integrator designing and implementing routers, switches, and wireless systems and solutions using Cisco/Meraki Infrastructure. This individual must have attention to detail and documentation skills.
RESPONSIBILITIES
- Serve as the integration lead and technical resource on implementation projects, providing guidance to the engineers to ensure successful project delivery.
- The role will be responsible for helping with the rack and stack and cabling of equipment for each integration of each site assigned.
- Working alongside ASEs and technicians on integrations and addressing any issues during this process.
- Responsible for escalating any issues in a timely manner to accomplish resolution
- Accurately understanding and documenting client environment for pre and post project designs
- Point of escalation for field ASEs and technicians who need direction or support during implementation
- Achieving and maintaining industry standard certifications aligned with Custom’s core competencies as directed by manager
- Monitoring technical service delivery against program SLA’s.
- Must be willing to work either AM or PM shift – typically 8AM-5PM or 3PM-12AM
- Responsible for weekly meetings on deliverables to any of the teams
- Perform other job-related duties as assigned
QUALIFICATIONS
- 3+ years of network integration and network documentation experience
- Cisco or Meraki certified preferred
- Understanding of wired and wireless networks
- Understanding of network cabling
- Excellent Cisco and Meraki trouble shooting skills
- Excellent verbal and written communication skills
- Excellent customer service skills
- Strong team building skills
- Attention to detail
- Must have access to a vehicle to travel into the five boroughs of NYC
- New York City Department of Education Experience or Education experience a plus
About Custom Computer Specialists:
Custom Computer Specialists, Inc. is the #1 Technical Consultant in the Northeast celebrating over 40 years in business Expressed simply in our tagline – Right People, Right Results, Right Careers – Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It’s why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.
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