Current jobs related to Patient Service Representative - Woodstock - Southeast Primary Care
-
Patient Services Representative
1 week ago
Woodstock, Georgia, United States Northwestern Memorial Healthcare Full timeJob SummaryWe are seeking a highly skilled Patient Services Representative to join our team at Northwestern Memorial Healthcare. As a Patient Services Representative, you will be responsible for providing exceptional customer service to patients and company representatives, while also performing various business office duties.Key ResponsibilitiesCustomer...
-
Patient Service Representative
2 months ago
Woodstock, United States WellStreet Full time**WellStreet Urgent Care** **Patient Service Representative (Front Desk), Woodstock** **Woodstock, GA - Full Time** **Exciting opportunity to join our Woodstock team at 285 Ridgewalk Pkwy, Woodstock 30188** Scheduling is tentative 8A.M. 8P.M. 3 to4 shifts/week for full time on a floating schedule. Some weekends and holidays are required. Job description The...
-
Patient Access Representative
2 weeks ago
Woodstock, Virginia, United States Ensemble Health Partners Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Ensemble Health Partners. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient flow of patient information and services.Key Responsibilities:Perform admitting duties for all patients admitted for...
-
Patient Services Representative
2 weeks ago
Woodstock, Illinois, United States Northwestern Memorial Healthcare Full timeJob SummaryWe are seeking a highly skilled Patient Services Representative to join our Medical Imaging team at Northwestern Memorial Healthcare. As a key member of our team, you will be responsible for providing exceptional customer service to patients and company representatives, while ensuring the highest level of accuracy and efficiency in our business...
-
Patient Service Representative
2 weeks ago
Woodstock, United States Piedmont Urgent Care Defunct Full timeJob description The Patient Service Representative is the first point of contact between the patient and clinical staff. Patient check in, insurance verification, collection of co-pays and balances, various other front office duties. The front office position plays a vital role of ensuring & exceeding the expectations of the patient with the Piedmont Urgent...
-
Patient Service Representative
3 weeks ago
Woodstock, United States WellStreet Urgent Care Full timeJob description The Patient Service Representative is the first point of contact between the patient and clinical staff. Patient check in, insurance verification, collection of co-pays and balances, various other front office duties. The front office position plays a vital role of ensuring & exceeding the expectations of the patient with the Piedmont Urgent...
-
Patient Service Representative
3 months ago
Woodstock, United States WellStreet Urgent Care Full timeJob description The Patient Service Representative is the first point of contact between the patient and clinical staff. Patient check in, insurance verification, collection of co-pays and balances, various other front office duties. The front office position plays a vital role of ensuring & exceeding the expectations of the patient with the Piedmont Urgent...
-
Patient Service Representative
3 months ago
Woodstock, United States WellStreet Urgent Care Full timeJob descriptionThe Patient Service Representative is the first point of contact between the patient and clinical staff. Patient check in, insurance verification, collection of co-pays and balances, various other front office duties. The front office position plays a vital role of ensuring & exceeding the expectations of the patient with the Piedmont Urgent...
-
Woodstock, United States Northwestern Memorial Healthcare Full timeJob DescriptionSchedule: 5 days/week M-FHours: 8am - 4:30pmNo weekends or holidays The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation...
-
Woodstock, United States Northwestern Memorial Healthcare Full timeCompany Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the...
-
Woodstock, United States Northwestern Memorial Healthcare Full timeJob DescriptionJob DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no...
-
Patient Services Coordinator
3 weeks ago
Woodstock, Georgia, United States Northwestern Memorial Healthcare Full timeJob SummaryWe are seeking a highly organized and detail-oriented Medical Office Representative to join our team at Northwestern Memorial Healthcare. As a Medical Office Representative, you will be responsible for providing exceptional customer service to patients and company representatives, while also performing various administrative tasks to ensure the...
-
Patient Services Coordinator
3 weeks ago
Woodstock, Georgia, United States Arthritis & Rheumatology Center PC Full timeJob DescriptionPosition: Call Center/ Front Desk CoordinatorCompany Overview:We are a rapidly expanding practice specializing in Rheumatology and Endocrinology, providing a wide range of ancillary services including MRI, X-ray, Phlebotomy, and more across multiple locations.Role Overview:We are in search of a dynamic and motivated individual to enhance our...
-
Patient Services Coordinator
2 weeks ago
Woodstock, Georgia, United States The Leaders Rheum Full timeAbout The Leaders RheumThe Leaders Rheum is a dynamic healthcare organization dedicated to delivering exceptional patient care and services. We are seeking a highly skilled and compassionate Patient Services Representative to join our team in Woodstock, GA.Job SummaryWe are looking for a detail-oriented and customer-focused individual to provide...
-
Patient Services Coordinator
3 weeks ago
Woodstock, Georgia, United States Arthritis & Rheumatology Center PC Full timeJob DescriptionPosition: Call Center/ Front Desk CoordinatorCompany Overview:We are a rapidly expanding Rheumatology & Endocrinology practice with multiple locations. Our facility provides a range of in-house ancillary services including MRI, X-ray, Phlebotomy, a CLIA Certified High Complexity Lab, Infusion Suite, Braces, MSK Ultrasound, and more.Role...
-
Patient Services Coordinator
4 weeks ago
Woodstock, Georgia, United States Arthritis & Rheumatology Center PC Full timeJob DescriptionPosition: Call Center/ Front Desk CoordinatorCompany Overview:We are a rapidly expanding Rheumatology & Endocrinology practice, providing a wide range of in-house ancillary services including MRI, X-ray, Phlebotomy, a CLIA Certified High Complexity Lab, Infusion Suite, Braces, MSK Ultrasound, and more.Role Overview:We are in search of a...
-
Medical Imaging Patient Services Coordinator
3 weeks ago
Woodstock, Illinois, United States Northwestern Memorial Healthcare Full timeJob OverviewAt Northwestern Memorial Healthcare, we prioritize every patient interaction, fostering a positive and supportive environment. Our commitment to a patient-centric approach distinguishes us as a leader in the healthcare sector. As a vital member of our organization, you will contribute to our mission of enhancing healthcare quality across the...
-
Patient Services Representative
2 weeks ago
Woodstock, Illinois, United States Northwestern Memorial Healthcare Full timeJob SummaryWe are seeking a highly skilled Patient Services Representative to join our team at Northwestern Memorial Healthcare. As a Patient Services Representative, you will be responsible for providing exceptional customer service to patients and company representatives, while also performing business office duties.Key ResponsibilitiesCustomer Service:...
-
Patient Services Representative
2 weeks ago
Woodstock, Illinois, United States Northwestern Memorial Healthcare Full timeJob SummaryWe are seeking a highly skilled Patient Services Representative to join our Medical Imaging team at Northwestern Memorial Healthcare. As a Patient Services Representative, you will be responsible for providing exceptional customer service to patients and company representatives, while also performing business office duties.Key...
-
Medical Imaging Patient Services Associate
3 weeks ago
Woodstock, Illinois, United States Northwestern Memorial Healthcare Full timeJob OverviewAt Northwestern Memorial Healthcare, we prioritize every patient interaction, fostering a supportive and positive environment. Our commitment to a patient-centric approach distinguishes us as a leader in the healthcare sector. As a vital member of our organization, you will contribute to our mission of enhancing healthcare quality across our...
Patient Service Representative
3 months ago
Description:At Southeast Primary Care Partners and Southeast Medical Group, we strive to be the industry's leading healthcare provider and employer of choice. We welcome professionals enthusiastic about joining an organization with boundless opportunities and an unmatched purpose.
Our mission is to provide the best quality healthcare and bettering the lives of the people and communities we serve. Every team member is essential part to our continuous improvement; the selection, development and future growth of our exceptional talent remain the key to our success. Our organization supports an environment for our employees to explore their potential and professional development. We reward innovation and creativity that sustains the future success of our teams and mission in a constantly evolving landscape.
We embrace diversity, collaboration and growth. Our team comprises highly-trained, passionate professionals of all backgrounds and disciplines who bring unique skills and passion. We believe that all lives are entitled to the best possible care, and our steady expansion brings forth career opportunities in a growing list of cities and states across the Southeast. Apply today, if you are ready to grow-innovate-create, and serve amongst a top-tier team driving the future of value-based healthcare
Job Summary:The Patient Services Representatives is responsible for greeting (checking in and checking out), scheduling patients, and collecting, recording and balancing payments.
Requirements:Patient Service Representative-lResponsibilities:
- Greets patients as they arrive and manages 20-minute wait time.
- Assists patient with intake processes including copying required documents.
- Collects co-payments, co-insurance and deductibles and issues receipts.
- Manages cashier box and daily deposits according to company policies.
- Processes walk-in patients and visitors.
- Answers phones and schedules appointments (special focus on physician requested return visits).
- Schedules referrals as indicated.
- Assists with patient outreach as applicable (e.g., next-day reminders).
- Manages medical records (maintains, files/scans, prepares for schedule).
- Ensures all correspondence is scanned and/or filed in timely manner.
- Performs all other related duties as assigned.
Education, Experience and Skills:
- High school graduate or GED required.
- One year of related work experience including data entry.
- Working knowledge of medical office procedures and medical terminology.
- Ability to accurately sort and file materials by alphabetic or numeric systems.
- Effective communication and customer service skills required (AIDET).
- Successful initial competency assessment, following rotational training.
- Excellent interpersonal skills.
- Ability to always communicate clearly and effectively with patients and other external parties in a courteous and friendly manner.
- Must be detail-oriented and highly organized.
- Firm grasp on administrative processes, and organizational policies.
- Knowledge of patient care and examination procedures.
- Must be able to maintain confidentiality at all times.
- Microsoft Office Suite.
- ICD-10 and CPT experience preferred.
- Proficient in patient check in, check out and referral process.
Patient Service Representative-IIResponsibilities:
- Perform all responsibilities for PSR-I.
- Assist in training and evaluation of new hires.
- Assisting other PSRs and providers in need.
- Assisting PSR-Team Lead as directed.
- Solves issues of moderate complexity.
- Assists in training of new PSR’s.
- Performs all other related duties as assigned.
Patient Service Representative-lllResponsibilities:
- Performs all responsibilities for PSR-II.
- Informs patients about delays and wait times.
- Maintain confidentiality pf Patient PHI and other related information according to Practice practices and HIPPA
- Reviews end of day reporting and confirms that all Medicare patients are scheduled for MCAWE. Answers any questions patients may have.
- Assist with achievement of new patient goals by discussing positive qualities of the practice during check out.
- Understands practice goals and new patient process.
- Assist in re-evaluation and retraining process for PSRs on PIP or other competency improvement plans.
- Make sure early and late PSRs schedules are set.
- Assist practice manager on clinical tasks as directed.
- Assist with patient complaints as needed.
- Guide patients and clinical staff to the proper authority for any issues.
- Assist with clinic scheduling problem solving, patient wait times, and other areas of concern to increase efficient and quality services.
- Performs all other related duties as assigned.
Patient Service Representative- Team LeadResponsibilities:
- Performs all responsibilities for PSR-III.
- Guide PSR staff to better business outcomes.
- Ensures office protocols are enforced.
- Assists in training PSR’s.
- Assists in hiring process of new PSR’s.
- Performs all other duties as assigned.
- Assist in the supervision of work and performance of clinic staff and other support staff, as instructed, including input for performance reviews and corrective action plans as needed.
- Assist with interviewing new PSR candidates and providing input.
- Oversee and train new and existing staff as directed by practice manager.
- Perform other administrative tasks as assigned by the practice manager.
- Assist with other administrative projects and tasks as needed.
- Team leads are the first chain in the management ladder.
- Arranges staff to best manage patient flow.
- Handles problems and complaints from staff members.
- Any situations that are beyond the team leads abilities will be escalated up to the manager for resolution.
- Team leads are responsible for their assigned PSRs. Duties include ensuring PSR tasks are completed and ensuring training requirements are up to date (e.g., LMS courses)
- Performs other duties as assigned by management.
Physical & Mental Requirements:
- Ability to lift up to 50 pounds.
- Ability to push or pull heavy objects using up to 50 pounds of force.
- Ability to sit for extended periods of time.
- Ability to stand for extended periods of time.
- Ability to use fine motor skills to operate office equipment and/or machinery.
- Ability to receive and comprehend instructions verbally and/or in writing.
- Ability to use logical reasoning for simple and complex problem solving.
- Ability to travel to multiple locations to support business needs as required.
Screener Questions: Desired Compensation
What is your desired hourly compensation? (required)
Have you ever been excluded from participating in any state or federal health care programs? (required)YesNo
About Southeast Primary Care:
Founded by Dr. Thomas Bat in 1988, with a vision dedicated to improving people's health and quality of life throughout the Greater Atlanta area communities it serves. With state-of-the art facilities across seven counties within Metro Atlanta as well as surrounding areas across the southeast. With more than 100 providers, 500 medical/support staff members and over 850 affiliated providers ready to provide you with the care you deserve.
