Family Resource and Program Manager
1 day ago
Position Summary: Reporting to the Family Development Services Director (“FDSD”), the Family Resource and Program Manager (“FRPM”) oversees the implementation of programs and special projects at OUR Center’s Family Resource Center. The FRPM identifies opportunities to develop, improve upon, and maintain successful programming designed to develop and nurture OUR Center participants’ knowledge and skill development, so that they may contribute to the greatest of their capacity to their families and the community at large. The FRPM collaborates with community partners to successfully implement and impact programs and classes, as needed.
What are we looking for in a candidate?
- OUR Center is looking for a well-qualified candidate to join our team.
- Do you have a passion for helping others?
- Do you believe in, and are you committed to, OUR mission, vision, and values?
- Do you possess strong interpersonal skills with the ability to build positive, trusting relationships with individuals from diverse backgrounds and throughout all levels of the organization?
- Are you self-motivated, with a strong sense of ownership, especially in the areas of responsibility?
Essential Duties:
- Manages and coordinates programs that promote family resources, including Circle of Parents (“COP”), Family Leadership Training Institute (“FLTI”), Getting Ahead (“GA”), and Participant Advisory Committee (“PAC”) services and activities.
- Supervises and coaches COP and FLTI site coordinators and directs several PAC leaders.
- Manages program-related administrative duties including coordination of program expenditures and adherence to budgets, administration of surveys, collection and inputting of data into database, coordination of facility use by in-house and partner organizations, hiring childcare, and arranging for meals and translation support.
- Works with FDSD to evaluate programs, potential partners, and special projects, ensuring responsibilities are carried out in accordance with organization policies and procedures, funding and regulatory requirements, and in the best interests of the client population.
- Seeks out new partnerships and programming, when appropriate, in collaboration with FDSD.
- Promotes existing in-house and partner-led programs that are held onsite, throughout the community, and in OUR Center’s service area, including creating flyers and related materials, working with the Director of Development to maintain updated information for our website and social media, and participation in outreach fairs and other community activities.
- Demonstrates continuous effort to improve operations and streamline work processes, working cooperatively with colleagues and community partners to provide quality and seamless customer service.
- Collaborates with community partners to develop and maintain strong relationships.
- Attends program-specific meetings, making presentations when necessary or beneficial, and represents OUR Center in the community with the highest of standards.
- Exercises confidentiality, sensitivity, and professionalism, and upholds organization values and goals.
Qualifications:
Education and Training:
- High school diploma or equivalent required.
- Bachelor’s degree in social services or education preferred.
Experience:
- One to three years’ relevant work experience preferred.
- Minimum one year experience supervising program staff.
Knowledge, Skills, and Abilities:
- Strong written and oral communication skills. Bilingual (English and Spanish) preferred.
- Advanced computer skills, including Internet and Microsoft Office suite.
- Keen strategic skills, with an ability to build, monitor, and adapt plans and processes to ensure targeted outcomes.
- Demonstrated organizational skills.
- Valid Colorado driver’s license with Colorado-required minimum liability coverage.
- Must obtain within 90 days, and maintain, certifications as required by program contracts.
Physical Requirements and Working Conditions:
- Ability to operate in a fast-paced, community-facing environment.
- Light to moderate lifting.
- Ability to work some evenings and occasional weekends, as needed.
Desired Qualifications:
- Bilingual, English and Spanish.
As an employee at OUR Center, you’ll enjoy:
- Medical, Dental, and Vision Insurance.
- Paid holidays.
- Sick Leave & PTO.
- 403(b) with company match.
- Company-paid Life Insurance, Accidental Death & Dismemberment, and Long-Term Disability.
- Free breakfast and lunch.
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