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HVAC Service Technician

4 months ago

Bozeman, United States Comfort Systems of MT Full time $35 - $45
ABOUT US:

Since 1999, Comfort Systems of Montana has served Bozeman, Montana, and the surrounding communities. We are a Veteran Owned and Operated Local Family Business with a phenomenal team of licensed professionals that design, install, and service residential and commercial heating and cooling systems. We stand on performance and value, which is why our systems are efficient, reliable, and affordable and we can guarantee satisfaction every time. If you want to be part of something bigger than just a job - make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, given a pathway to create a meaningful career where your work has a direct impact on the success of the company.

MISSION:
Setting the standard in the HVAC industry by delivering unparalleled quality, technology, and customer service excellence.

OUR VISION:
Creating opportunities for our employees and communities through building a $500 million HVAC empire.

OUR CORE VALUES:
  • Inspirational: Everything that we do is bigger than us. We don't show up to work every day JUST for ourselves we show up to make our team more impactful, create the best solutions for our customers, and chase our potential.
  • Disciplined: We do the things we say we are going to do. Without exception. Discipline starts at the individual level so we train every day to continue learning and growing.
  • Accountable: We hold ourselves and our teams accountable to their goals because we know that true growth doesn't happen by accident. Extreme accountability yields extraordinary results.
  • Transparent: We have big goals and we are moving quickly. Our team has transparency into the priorities of our clients, teams, and organizations to prioritize the work that gets closer to our goals.
  • Aligned: We only hire growth-oriented individuals because we know that our business can't grow if our people aren't growing. Then we align our business goals with every team member's personal, professional, and financial goals - when our team wins, the company wins.
  • Results-Oriented: Results matter. Every product and customer contact that we deliver has one goal: to deliver results.

JOB DESCRIPTION:

As a Service Technician at Comfort Systems of Montana, you'll engage in a variety of tasks including the replacement, inspection, repair, and installation of HVAC units and ductwork, ensuring exceptional customer service and effective communication. We equip our technicians with company vehicles and phones to support their work and enhance efficiency. At Comfort Systems, we are deeply invested in your professional growth and personal success, creating an environment that aligns with our employees' aspirations. Join us to be part of a 10X team that is setting the standard in HVAC solutions while growing in a community committed to excellence

CORE RESPONSIBILITIES:
  • Responsible for replacing HVAC units, including electronic and mechanical components.
  • Inspect and conduct repairs and replacements on heating, cooling, and ventilation systems for customers.
  • Undertake maintenance, repair, and installation of HVAC ductwork, addressing improper installations or defects.
  • Manage and recycle CFC or HCFC refrigerants.
  • Install low voltage connections and HVAC system automation components for various applications.
  • Travel to homes and businesses on a daily basis, with occasional out-of-town and overnight trips.
  • Offer and sell products & services such as IAQ, upgrades, replacements, extended warranties, and maintenance contracts.
  • Maintain detailed customer records, including appointments and transactions, using assigned management software.
  • Exhibit strong communication skills, simplifying complex HVAC concepts for customer understanding.
  • Adhere strictly to a daily schedule with multiple appointments in diverse locations, maintaining a team-driven and accountable work ethic.
  • Mentor apprentices, ensuring they uphold the same level of skill, work ethic, and professionalism.
  • Understand and analyze customers' complete HVAC needs, recommending and closing sales on related products and services.

CORE COMPETENCIES:
  • Organization: Demonstrate excellent organizational skills for efficiency and accuracy.
  • Communication: Exhibit strong written and oral communication skills, along with effective listening, interacting positively with both customers and team members.
  • Problem Solving: Analyze issues and make informed decisions promptly, considering various factors. Understand and adapt to client preferences and requirements.
  • Proactive Communication: Be open and direct in seeking assistance when needed.

EDUCATION & EXPERIENCE:
  • Candidates must possess a robust technical knowledge of HVAC systems and installation processes, including the ability to interpret mechanical drawings and HVAC wiring diagrams.
  • A valid driver's license with a clean driving record and access to personal tools are essential.
  • Strong communication abilities, a positive attitude, exceptional self-motivation, excellent time management skills, and a keen attention to detail are required.
  • Candidates should have a strong work ethic, outstanding problem-solving and critical thinking abilities, and be able to handle physically demanding tasks.
  • Availability for evening and weekend work, a professional appearance, and exemplary customer service skills are mandatory.
  • Must be a proactive self-starter capable of working both independently and collaboratively within a team.
  • A minimum of a high school diploma or GED is required.
  • At least five years of experience in the HVAC field is necessary.
  • A 4-year college degree is preferred, though not mandatory, with equivalent on-the-job training or vocational schooling, preferably with a focus on the HVAC service industry.
  • Candidates must have, or be willing to obtain, EPA Certification (Universal) - U.S. Environmental Protection Agency 608 certification exam/cert.
  • NATE Certification, or willingness to obtain it within 6 months, is required, with continuous education and company support offered.

CANDIDATE PROFILE:
  • A self-starting highly motivated and goal-oriented individual.
  • Excellent attention to detail with emphasis placed on quality.
  • Very organized with a systematic approach to achieving accuracy and efficiency.
  • Well-developed interpersonal skills.
  • Professionally and technically competent.
  • Confident, assertive, ethical, and ambitious.
  • Analytical with the ability to examine issues from multiple viewpoints.
  • Work well with others.
  • Company advancement opportunities.

BENEFITS & CULTURE:
  • $35.00-$45.00 per hour DOE plus lucrative incentives, commissions and bonuses
  • Your service van is waiting for you
  • Company cell phone & iPad
  • Continued education
  • An Employment Maturity Model showing you the blueprint to advance within the company
  • Employee referral bonus program
  • Medical Insurance 
  • Dental, Vision, and Accident Insurance are also available
  • 401K Plan
  • 6 paid Holidays after one year of employment.
  • 40 hours of vacation time after one year of employment, increasing yearly.
  • Our family of employees participates in hunting trips, camping trips, BBQs, and other fun activities throughout the year.
  • Employee Recognition Program that provides bonuses and / or paid time off when employees provide exceptional service to the company and our customers.