Release and Control Analyst

3 weeks ago


fort worth, United States Apt Full time

This position is onsite 4 days a week and only open to US Citizens/Green Card holders. Position is on a rolling year to year contract, potential to renew every year.


At Apt, we value our contractors' well-being. While on contract, you'll have the options to access comprehensive health, dental, and vision insurance. Additionally, we offer 401k matching to support your financial future. Join us and thrive in a supportive work environment

_____________

Our client is looking to bring on a Release and Control Analyst You will support Positive Train Control software, configurations and database releases with a focus on system reliability and stability.


This position is onsite 4 days a week and only open to US Citizens/Green Card holders. Position is on a rolling year to year contract, potential to renew every year.


Skills needed for success:

  • 24/7 Hours of Service Position
  • Knowledge and experience with Microsoft products (Excel, Outlook, Word, and Power Point). Excel pivot charts, graphs, formulas

Experience with the following:

  • Remedy, Notepad++, PuTTy, and Sharepoint site maintenance
  • Positive Train Control, NMS Client, TMDS ViewClient is a plus
  • Troubleshooting computer system problems, reading and analyzing logs to find root causes of issues, etc.
  • Taking in information from many different sources and determine how they relate to each other to determine where the problem lies
  • Product release methodologies, ITIL etc.


What you'll do:

  • Resolves technical issues through debugging, research and other investigative procedures
  • Develop and follow processes to prevent incidents from happening and to minimize the impact of incidents that cannot be prevented
  • Communicate information about known errors and workarounds
  • Release the pre-planned communications about the change to all stakeholders
  • Document release controls and well understood by support teams
  • Ensure that a detailed deployment plan has been documented along with a backout plan should anything go wrong during a deployment
  • Communicate with stakeholders are properly notified and prepared for release
  • Coordinate the change, ensure the environment is stable after change
  • Validate that the product has been correctly packaged before deployment and ensure that all release controls have been satisfied
  • Perform root cause analysis for escalated incidents
  • Reliable, prompt and a self-starter


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