Private Client Group Relationship Manager FL
17 hours ago
The Private Client Group Relationship Manager develops, manages and retains a client book of business with a focus in the domestic professional segment using market knowledge to:
- Ensure delivery of high standards of service to strengthen customer loyalty
- Maintain a dedicated, high touch service and professional relationship applying a short-and long-term approach to addressing the customer's overall financial needs
- Assess customer goals and needs and provide comprehensive advice on banking (deposit and lending) products while optimizing cross-selling opportunities
Identify potential customer issues and channel them with the responsible units through resolution, acting as a customer advocate within and outside the organizationSeek feedback from customers on a regular basis to identify and address service quality issues
Identify and report any current or prospective risks to earnings or capital arising from violations of, or nonconformance with, laws, rules, regulations, prescribed practices, internal policies and procedures or ethical standards.Ensure compliance with Amerant Code of Ethics and BSA/AML, USA Patriot Act, OFAC, information security, suspicious activity reporting requirements, and policies and proceduresWork Experience:
5+ years of experience working with high-net-worth customers, providing them deposit product solutions
Experience offering lending solutions preferredEducation and/or Certifications:
Bachelor's degree in Business, Finance, Economics or related field required. Reputable and relevant professional certifications a plusTechnical and/or Other Essential Knowledge
Proven experience developing, expanding and retaining a book of business
Ability to close sales, negotiate terms and apply a consultative approach to the sales process
Proficient using the Microsoft Offer Product Suite including MS Teams, MS Word, MS Excel and MS PowerPoint
20% travel requiredFunctional Competencies:
Must be a team player, have the ability to work under pressure, conduct business with minimum supervision and with a professional demeanor. Must be able to solve problems and conflicts, manage time and projects. Must be able to communicate effectively verbally and in writing and deliver engaging presentations.
#LI-Onsite
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tampa, United States Amerantbank Full timeThe Private Client Group Relationship Manager develops, manages and retains a client book of business with a focus in the domestic professional segment using market knowledge to:Ensure delivery of high standards of service to strengthen customer loyaltyMaintain a dedicated, high touch service and professional relationship applying a short-and long-term...
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tampa, United States Amerantbank Full timeThe Private Client Group Relationship Manager develops, manages and retains a client book of business with a focus in the domestic professional segment using market knowledge to:Ensure delivery of high standards of service to strengthen customer loyaltyMaintain a dedicated, high touch service and professional relationship applying a short-and long-term...
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tampa, United States Amerant Bank Full timeThe Private Client Group Relationship Manager develops, manages and retains a client book of business with a focus in the domestic professional segment using market knowledge to:Ensure delivery of high standards of service to strengthen customer loyaltyMaintain a dedicated, high touch service and professional relationship applying a short-and long-term...
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Tampa, United States Amerant Bank Full timeThe Private Client Group Relationship Manager develops, manages and retains a client book of business with a focus in the domestic professional segment using market knowledge to:Ensure delivery of high standards of service to strengthen customer loyaltyMaintain a dedicated, high touch service and professional relationship applying a short-and long-term...
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