Retail Store Operations Consulting Manager/Senior Manager

4 days ago


Chicago, United States Hispanic Technology Executive Council Full time

We Are:

Accenture Consulting: We work with C-suite executives, leaders and boards of the worlds leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360 stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Our deep industry and functional expertise is supported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organizations total enterprise reinvention.

You Are:

A Retail Store Operations Consulting maestro with tons of experience in the retail industry, and leadership and management skills to spare. Your expertise? Advising clients on data-driven retail strategies to achieve their strategic, financial, and operational goals. You have energy and drive in abundance, along with personal resilience, a passion for serving clients, and a love of continual learning. You have a flair for breaking down processes into logical parts and constructing crystal-clear reasoning and analyses, an aptitude you use to decimate problems. Communication and people skills? You have both in spades, and as a manager you’re a natural at appreciating diverse perspectives and bringing out the best in teams.

The Work:

  • Go deep to get the lay of the land of the retail industry that clients operate in, and to grasp clients business options in the context of global, economic, technology, and social trends.
  • Help clients achieve long-term success by drawing up practical road maps that help clients carry out strategy, manage change, monitor and gauge processes, and rectify issues if needed.
  • Lead teams providing solutions - from concept to implementation - across omni-channel capabilities, store operations and retail workforce management solutions.
  • Manage junior members of the Consulting team and groom them for more responsibility.
  • Lead teams in driving insights and recommendations using data models and visualization tools.
  • Build relationships with clients to sustain Accentures profile as a long-term trusted advisor and partner.
  • Keep deepening your prowess in retail strategy, store operations, and labor / workforce management and omnichannel in order to reinforce Accentures reputation as a thought leader.

Job Qualifications

Heres What You Need:

  • Minimum of 5 years of project management experience in the Retail Industry involving one or more of the following: Store Operations, Unified Commerce (POS, Payments, Order Fulfillment), Workforce Management, and Connected Stores (ESLs, screens/displays, sensors, tracking, etc.)
  • Minimum of 3 years of consulting experience at a consulting firm or equivalent in an internal consulting role.

Bonus Points if:

  • You have an MBA or equivalent graduate degree.
  • Relevant analytics experience and exceptional skills with conceptual problem-solving and statistics, e.g., statistical modeling, decision analytics, forecasting and profiling.
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