Service Manager

1 week ago


newark, United States Mendon Truck Leasing and Rental Full time

Mendon is a Full-Service Truck Leasing and Commercial Truck Rental in the New York metropolitan area. We are searching for a Service Manager to work in our Newark, NJ location.


The Service Manager manages the shop floor and handles administrative tasks resulting from preventative maintenance and repairs. This role works closely with the foreman and technicians to ensure the service department contributes effectively to align business objectives and customers' demands. Ultimately, you'll help us increase the percentage of fleet inventory available for rental requests.


Responsibilities:

  • Delegate and direct service tasks including preventative maintenance scheduling, monitoring the progress of current projects, and managing team members to ensure the team's objectives and goals are met.
  • Handle customer complaints or concerns regarding services, products, or personnel quickly and professionally to maintain good customer relationships and ensure repeat customers.
  • Assisting with or performing administrative tasks, such as managing and updating Repair Order’s, processing Repair Order in CDK, and supporting the Branch Manager in tasks.
  • Validate and close CDK Repair Orders.
  • Assist during the hiring, training, and evaluation of personnel
  • Speak with customers about inspections and recommended service. Write work orders for needed repairs.
  • Give a complete and accurate written cost estimate for parts and labor.
  • Order parts and communicate the timeline for repairs to customers.
  • Assure effective communication with customers, Foreman, and Technicians
  • Work with company officials to develop methods and procedures to increase sales, expand markets, and promote business
  • Sales, inventory-taking, and reconciling cash receipts
  • Plan and prepare work schedules and assign associates to specific duties
  • Attend company meetings to exchange product information and coordinate work activities with other departments
  • Prepare sales and inventory reports for management and budget departments
  • Other projects and tasks as assigned by Branch Manager


Requirements:

  • A least 3 years of previous work experience in diesel shop maintenance required
  • Strong written/oral communication and people management skills required
  • Excellent customer service skills
  • Associate degree (business or technical) or Vo-Tech Graduate preferred but not required
  • Proficiency in the use of Gmail, Word and Excel
  • Regular, predictable, full attendance is an essential function of the job



  • Newark, New Jersey, United States Youth Consultation Service Full time

    Position OverviewYouth Consultation Service is dedicated to providing exceptional support to individuals of all ages. We are currently looking for a Receptionist to join our team.Key ResponsibilitiesProvide clerical assistance as required.Welcome and assist visitors both in person and via telephone.Maintain a professional and friendly...

  • Service Manager

    1 week ago


    Newark, New Jersey, United States Mendon Truck Leasing and Rental Full time

    Service Manager Job DescriptionMendon Truck Leasing and Rental is seeking a skilled Service Manager to oversee the maintenance and repair of our commercial truck fleet in our Newark, NJ location.Key Responsibilities:Manage the shop floor and coordinate preventative maintenance scheduling to ensure optimal fleet availability.Direct service tasks, delegate...

  • Service Manager

    1 week ago


    Newark, United States Mendon Truck Leasing and Rental Full time

    Mendon is a Full-Service Truck Leasing and Commercial Truck Rental in the New York metropolitan area. We are searching for a Service Manager to work in our Newark, NJ location.The Service Manager manages the shop floor and handles administrative tasks resulting from preventative maintenance and repairs. This role works closely with the foreman and...

  • Service Manager

    2 days ago


    newark, United States Mendon Truck Leasing and Rental Full time

    Mendon is a Full-Service Truck Leasing and Commercial Truck Rental in the New York metropolitan area. We are searching for a Service Manager to work in our Newark, NJ location.The Service Manager manages the shop floor and handles administrative tasks resulting from preventative maintenance and repairs. This role works closely with the foreman and...

  • Service Manager

    1 week ago


    Newark, United States Mendon Truck Leasing and Rental Full time

    Mendon is a Full-Service Truck Leasing and Commercial Truck Rental in the New York metropolitan area. We are searching for a Service Manager to work in our Newark, NJ location.The Service Manager manages the shop floor and handles administrative tasks resulting from preventative maintenance and repairs. This role works closely with the foreman and...

  • Service Manager

    1 month ago


    Newark, United States Haddad Plumbing & Heating Full time

    Job DescriptionJob DescriptionSummary The Service Manager is responsible for managing the day-to-day sales, budget, operations and customer service experience for the company’s technician team.Essential FunctionsAchieve service department sales and profitability goals.Respond to operational, employee, and customer issues promptly and efficiently.Review...


  • Newark, New Jersey, United States Drive Line Service Full time

    Position OverviewAs an Area Operations Manager at Drive Line Service, you will play a pivotal role in our dynamic field operations team, overseeing significant, high-volume retail activities for leading retailers and consumer goods firms across the United States.Key ResponsibilitiesManage a team of 10-15 District Managers responsible for over 1200+ in-store...


  • Newark, New Jersey, United States Guardian Service Industries Full time

    About Guardian Service IndustriesEstablished in 1918, Guardian Service Industries is a family-owned corporation specializing in facility maintenance, security, and operations. With over 1,000 clients and 110 million square feet of maintained space, we provide subject matter expertise, management, and staffing in various areas, including janitorial services,...


  • Newark, New Jersey, United States Guardian Service Industries Full time

    {"The Company": "Guardian Service Industries is a family-owned corporation with over 1,000 clients and 110 million square feet of commercial and government buildings under its care. With a rich history dating back to 1918, the company specializes in providing subject matter expertise, management, and staffing in facility maintenance, including janitorial...


  • Newark, New Jersey, United States Newark Fire Sprinkler Corp Full time

    About the Company: Newark Fire Sprinkler Corp, a leading provider of fire protection services, specializes in designing and installing comprehensive fire protection systems for a diverse range of projects, including residential and commercial facilities. The company is fully licensed, bonded, and insured to provide expert fire protection services, from...


  • newark, United States Newark Fire Sprinkler Corp Full time

    About the Company: Newark Fire Sprinkler Corp, located in Newark, NJ, specializes in designing and installing fire protection systems for a diverse range of projects, including residential and commercial facilities. The company is fully licensed, bonded, and insured to provide comprehensive fire protection services, from system design to maintenance and...


  • newark, United States Newark Fire Sprinkler Corp Full time

    About the Company: Newark Fire Sprinkler Corp, located in Newark, NJ, specializes in designing and installing fire protection systems for a diverse range of projects, including residential and commercial facilities. The company is fully licensed, bonded, and insured to provide comprehensive fire protection services, from system design to maintenance and...


  • Newark, United States Newark Fire Sprinkler Corp Full time

    About the Company: Newark Fire Sprinkler Corp, located in Newark, NJ, specializes in designing and installing fire protection systems for a diverse range of projects, including residential and commercial facilities. The company is fully licensed, bonded, and insured to provide comprehensive fire protection services, from system design to maintenance and...


  • Newark, Ohio, United States Healthcare Services Group, Inc. Full time

    Job SummaryWe are seeking a highly motivated and experienced Dining Services Manager to join our team at Healthcare Services Group, Inc. As a key member of our operations team, you will be responsible for overseeing the daily operations of our dining services, ensuring the highest level of quality and customer satisfaction.Key ResponsibilitiesManage and...


  • Newark, Delaware, United States The Computer Merchant, LTD. Full time

    Job Title: Customer Service ManagerAt The Computer Merchant, LTD., we are seeking a highly skilled Customer Service Manager to join our team. As a key member of our organization, you will be responsible for overseeing the day-to-day operations of our call center, ensuring that our customers receive exceptional service and support.Key...


  • Newark, New Jersey, United States Newark Fire Sprinkler Corp Full time

    About Newark Fire Sprinkler Corp:We are a leading provider of fire protection systems for residential and commercial facilities in Newark, NJ. Our team of NICET certified technicians ensures high-quality work and expertise in the field.About the Role:This is a full-time on-site position for a Service Manager at Newark Fire Sprinkler Corp. The Service Manager...


  • Newark, New Jersey, United States Haddad Plumbing & Heating Full time

    Job OverviewThe Service Operations Manager plays a crucial role in overseeing the daily sales, budget management, operational efficiency, and customer service quality of the technician team at Haddad Plumbing & Heating.Key Responsibilities:Meet and exceed sales and profitability targets for the service department.Address operational, employee, and customer...


  • Newark, New Jersey, United States Sodexo Full time

    Job Title: Environmental Services ManagerWe are seeking an experienced Environmental Services Manager to join our team at Sodexo, a leading provider of quality of life solutions. This role will be based at our Newark Beth Israel location in Newark, New Jersey.About the Role:The Environmental Services Manager will be responsible for leading the Environmental...


  • Newark, New Jersey, United States Compass Group Careers Full time

    Job DescriptionPosition Overview: As a pivotal member of our team, the Concessions Manager will oversee the operations of food and beverage services, ensuring a seamless and enjoyable experience for our guests.Salary: Competitive compensation based on experience.Compensation Package: Includes various benefits and incentives.Pay Grade: 12At Compass Group, we...


  • Newark, New Jersey, United States Haddad Plumbing & Heating Full time

    Job OverviewThe Service Operations Manager plays a crucial role in overseeing the daily functions of sales, budgeting, operations, and customer service for the technician team at Haddad Plumbing & Heating.Key ResponsibilitiesMeet and exceed sales and profitability targets for the service department.Address operational, employee, and customer concerns swiftly...