Call Center Representative
4 weeks ago
Day to Day
Insight Global is currently seeking Bilingual Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you’ll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week.
Must Haves
- 6+ months working in a Call Center Environment
- High School diploma or GED
- Good communication and personality
- Adaptable and eager to learn, willing to work in a fast-paced call-center
- Excellent communication and reliable
- Ability to type at least 36 WPM
- Bilingual in Spanish
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