Program Quality Manager-Supplier

4 days ago

HOUSTON, United States US6469 Sysco Payroll, Division of Sysco Resources Services, LLC Full time

JOB SUMMARY

Execute initiatives, manage projects and lead FSQA programs that assure suppliers are in compliance with Sysco program requirements. Responsible for ensuring the maintenance of and/or compliance of suppliers to Sysco food safety and brand supplier standards.  Lead the food safety and quality assurance (FSQA) supplier approval and compliance process and a cross-functional team to develop and improve new and existing Sysco-branded supplier programs.  Interact with customers to comprehend and support requests for information regarding suppliers' compliance with Sysco programs.

RESPONSIBILITIES

  • Lead, execute and promote FSQA Sysco Brand Supplier approval process.
  • Manage and execute FSQA sourcing processes and procedures to ensure compliance of all awarded suppliers to source award criteria related to supplier quality and food safety.
  • Conduct FSQA approval audits of potential Sysco branded suppliers to assess their ability to meet Sysco requirements for food safety & quality. 
  • Issue concise verbal and written reports relative to observations and recommendations to cross-functional stakeholders.
  • Review independent (third party) plant audit reports of approved Sysco brand suppliers, providing timely response and direction to internal and external stakeholders.
  • Conduct FSQA audits (second party) of approved Sysco Brand suppliers, including evaluations of Sysco brand products with follow-up corrective actions to suppliers and Sysco Corporation.
  • Provide formal verbal/written communications to internal and external cross-functional stakeholders that document supplier compliance and performance to Sysco Brand requirements.
  • Create, implement and manage supplier programs that ensure food safety and product quality/consistency.
  • Monitor websites/publications to identify food safety, regulatory changes, alerts, or actions by regulatory agencies relative to supplier food safety.
  • Leads and reviews the work of professional and supervisory level coworkers involved in FSQA activities in the area of supplier responsibility.
  • Domestic and International travel is required. 
  • Involved in team management activities including interviewing, development and performance reviews of team members.
  • Create annual and quarterly objectives according to Coaching & Maximizing Performance (CMP) plan and FSQA KPI’s; travel to current/potential Sysco brand suppliers and/or co-packers, prioritize projects, correspondence, and specification development. 
  • Contribute to the development of an operating plan, budget and performance goals.
  • Provide support, when necessary, with departmental goals and communication to other QA staff members in the event of a supplier quality complaint or food safety issue.
  • Complete any other essential job functions as assigned by the supervisor.
  • Participate in corporate FSQA meetings/functions.

QUALIFICATIONS

Education

  • Bachelor’s degree in Animal Science, Food Science, or Biological Science from a four-year college or university is required. 

Experience

  • A minimum of five years of experience in quality assurance, quality control, R&D research and development, production, or operations of a food manufacturing facility is required.

Certifications, Registrations and/or Licenses

  • Certification or Formal job training in TQM principles
  • SPC, GFSI, HACCP, Preventable Controls, FSMA and USDA/FDA regulations would be beneficial. 
  • The ability to speak multiple languages is preferred.

Professional Skills

  • Ability to prioritize resources, review deliverables, performance metrics and focus on executing results while holding self and others accountable.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 
  • Ability to write reports, business correspondence, and procedure manuals. 
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. 
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • Displays problem solving, organizational and analytical skills which includes solution analysis and mobilization of resources.
  • Ability to use lab equipment, food preparation equipment, personal computer and office communications equipment.

PHYSICAL DEMANDS: 

  • While performing the duties of this job, the employee is regularly required to talk or hear. 
  • The employee frequently is required to use hands and fingers, handle, or feel objects, tools, or controls. 
  • At times, the employee is required to stand, walk, sit, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and taste or smell.
  • The employee must occasionally lift to 60 lbs. and/or move up to 100 pounds. 
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Plant audits and inspections may require lifting of products up to 60 pounds and working in a production environment around moving machinery, and visual inspection.
  • Corrected vision required for sensory analysis to identify color, clarity. 
  • Warehouse and plant audit also require close-up and distance visual capabilities to judge GMPs, as well as peripheral vision and depth perception mandatory for safety.

WORK ENVIRONMENT: 

  • Travel may be required up to five (5) days per week. 
  • Travel after normal work hours and/or weekend days may be required. 
  • While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, extreme cold/heat, and risk of radiation from X-ray equipment. 
  • Plant audits/inspections expose the employee to both moderate and loud noise levels.

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