Desktop Support Technician-Level II

1 month ago

san jose, United States Lyra Technology Group Full time

Lyra Technology Group is seeking a Desktop Support Technician for one of their operating companies, UIS Technology Partners. As an Onsite Technician, you will be responsible for providing initial setup, support, troubleshooting, repair, and preventative maintenance for multiple devices (PCs, Laptops, MACs, Chromebooks, iPads). The position will have one primary job site at a school in East San Jose.


About Lyra…


Lyra Technology Group is a Private Equity-backed holding company that invests and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.


We made our first acquisition at the beginning of 2018. Today, we hold a controlling stake in 70 companies around the world. Our companies employ over 3,000 team members, each led by its own management team.


About UIS Technology Partners…


UIS Technology Partners focuses on supporting nonprofits, aiming to align IT with our client's missions. We know that our customers expect their technology to work like electricity; when you flip the switch it just works. You don’t need to know how it works; it just does. When it doesn’t work, you want someone to fix it immediately. It is our mission to provide the support needed to fulfill our client's mission. We provide world-class IT support, cybersecurity, cloud services, and strategic IT planning tailored specifically for nonprofits.


Your work as a Desktop Support Technician will includes several components:


• Provide technical support to all employees and students.


• Streamline 1:1 program; establish systems and structures for student computer use.


• Maintain technology equipment inventory.


• Order related supplies


• Chromebook device repairs


• Meet regularly with the school technology committee.


• Identify and troubleshoot network issues as needed and promptly.


• Provide value to customers with difficult issues through the use of good listening, communication, and problem-solving skills.


• Identify and escalate business and technical challenges as appropriate and promptly.


• Work in a team environment in addition to the ability to work independently.


• Communicate with other engineers, clients, and managers professionally as situations arise, and at regular intervals ensuring that all parties involved are kept up to date at all times.


• Attend and participate in regularly scheduled team meetings, development training, and other meetings as needed.


• Available for emergency responses as needed.


Our ideal Desktop Support Technician has the following qualifications:


• Positive attitude with all customers.


• Experience Requirements (Hands-on)


• Microsoft Operating Systems Windows 7, Windows 10, MAC OS, Chrome (3 yrs)


• Microsoft Office Applications (3 yrs)


• Knowledge of Google Apps a plus


• Professionalism when resolving service delivery and client issues promptly.


• Must pass a background check to work with children.


If this seems like an opportunity that is appealing to you, let’s have a conversation.

  • Desktop Support Technician-Level II

    1 month ago

    San Jose, United States Lyra Technology Group Full time

    Lyra Technology Group is seeking a Desktop Support Technician for one of their operating companies, UIS Technology Partners. As an Onsite Technician, you will be responsible for providing initial setup, support, troubleshooting, repair, and preventative maintenance for multiple devices (PCs, Laptops, MACs, Chromebooks, iPads). The position will have one...

  • Desktop Support Specialist in San Diego

    1 month ago

    San Diego, California, United States Desktop & Depot Support Full time

    Job DescriptionAre you looking to advance your IT career? We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in San Diego.Responsibilities:Provide workstation software break-fix supportPerform IMAC – PC install, moves, adds, and changesLoad imagesRecover assetsTag assetsProvide printer...

  • Desktop Support Technician-Level II

    3 weeks ago

    San Jose, CA, United States Lyra Technology Group Full time

    Lyra Technology Group is seeking a Desktop Support Technician for one of their operating companies, UIS Technology Partners. As an Onsite Technician, you will be responsible for providing initial setup, support, troubleshooting, repair, and preventative maintenance for multiple devices (PCs, Laptops, MACs, Chromebooks, iPads). The position will have one...

  • Desktop Support Specialist

    4 weeks ago

    San Jose, California, United States Quatrro Business Support Services Full time

    Job Summary:The Desktop Support Engineer will be responsible for providing day-to-day desktop support at client sites and via remote access, to support a wide array of customers and their operational and technology needs.Key Responsibilities:Provide day-to-day support of client desktop, laptops, printers, networks, and servers.Support our clients' IT...

  • Desktop Support Engineer

    6 months ago

    San Jose, United States Quatrro Business Support Services Full time

    Purpose of the Job: The Desktop Support Engineer will be responsible for supporting day-to-day desktop support at client sites and via remote access, to support a wide array of customers and their operational and technology needs. This is a great opportunity to be exposed to the latest technologies and solutions from numerous enterprise...

  • Desktop Support Technician

    1 month ago

    san antonio, United States Apex Systems Full time

    Apex Systems is hiring an IT Desktop Support Technician with a government client in San Antonio, TX! If interested please send your updated resume/Sec+ to Jordan Dobrinsky @jdobrinsky@apexsystems.com Job Title: IT Desktop Support Technician (Tier 1)Location: San Antonio, TX, Onsite 100%Shift: Must be available 1st, 2nd, and/or 3rd shift, and able to support...

  • Desktop Support Technician

    1 month ago

    San Antonio, United States Apex Systems Full time

    Apex Systems is hiring an IT Desktop Support Technician with a government client in San Antonio, TX! If interested please send your updated resume/Sec+ to Jordan Dobrinsky @jdobrinsky@apexsystems.com Job Title: IT Desktop Support Technician (Tier 1)Location: San Antonio, TX, Onsite 100%Shift: Must be available 1st, 2nd, and/or 3rd shift, and able to support...

  • Desktop Support Technician

    3 months ago

    San Antonio, United States Apex Systems Full time

    Apex Systems is hiring an IT Desktop Support Technician with a government client in San Antonio, TX! If interested please send your updated resume/Sec+ to Jordan Dobrinsky @jdobrinsky@apexsystems.com Job Title: IT Desktop Support Technician (Tier 1)Location: San Antonio, TX, Onsite 100%Shift: Must be available 1st, 2nd, and/or 3rd shift, and able to support...

  • Desktop Support Specialist

    4 weeks ago

    San Jose, California, United States New Era Technology company Full time

    Job SummaryNew Era Technology company is seeking a skilled Desktop Support Technician to join our team. As a Desktop Support Technician, you will be responsible for providing technical support for desktops, laptops, peripherals, and network problems. You will serve as the initial contact for reporting technical issues and answering questions related to...

  • Desktop Support Specialist

    4 weeks ago

    San Antonio, Texas, United States DOCUmation Full time

    Desktop Support Technician IIAt DOCUmation, we are seeking a skilled Desktop Support Technician II to join our IT team in San Antonio, TX. This role is focused on resolving IT tickets, handling common technical issues, and ensuring smooth operation of employee technology.ResponsibilitiesIT Ticket Management: Efficiently manage and resolve IT tickets,...

  • Desktop Support Specialist

    4 weeks ago

    San Jose, California, United States New Era Technology company Full time

    Job DescriptionNew Era Technology is a global technology solutions provider with a strong presence worldwide. We offer a range of services, including Cloud, Managed, Professional, and Security solutions, as well as Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to over 14,500 customers globally.We are seeking a...

  • Desktop Support Technician

    1 month ago

    San Francisco, United States Insight Global Full time

    Insight Global is seeking a Desktop Support Technician to sit in San Francisco, CA (1 day on-site weekly + occasional travel) to support of a large government healthcare contract. The candidate will be joining a team of about 40 individuals supporting a user base of about 7,500 government employees. While onsite, they will also provide white glove support to...

  • Desktop Support Technician

    1 month ago

    san francisco, United States Insight Global Full time

    Insight Global is seeking a Desktop Support Technician to sit in San Francisco, CA (1 day on-site weekly + occasional travel) to support of a large government healthcare contract. The candidate will be joining a team of about 40 individuals supporting a user base of about 7,500 government employees. While onsite, they will also provide white glove support to...

  • Desktop Support Specialist

    4 weeks ago

    San Antonio, Texas, United States Apex Systems Full time

    Apex Systems is seeking a skilled Desktop Support Specialist to join our team in San Antonio, TX. As a Desktop Support Specialist, you will be responsible for providing first-level support for all inbound calls, generating incidents for new issues, and accurately logging, ticketing, and tracking incidents.Key Responsibilities:First-level support of all...

  • Desktop Support Specialist

    4 weeks ago

    San Diego, California, United States Leidos Full time

    Job SummaryLeidos is seeking a skilled Desktop Support Technician to join our team in Point Loma. As a key member of the Field Services team, you will provide direct desk-side support to our customers, troubleshooting and repairing IT devices.ResponsibilitiesManage the resolution of customer tickets according to established Service Level Requirements...

  • Desktop Support Specialist

    4 weeks ago

    San Francisco, California, United States Apex Systems Full time

    Job Summary:We are seeking a skilled Desktop Support Technician to join our team at Apex Systems. As a Desktop Support Technician, you will be responsible for providing technical support to employees for network infrastructure and internal desktop systems software and hardware.Key Responsibilities:Provides day-to-day technical support to employees for...

  • Desktop Support Specialist

    4 weeks ago

    San Antonio, Texas, United States Insight Global Full time

    Job SummaryInsight Global is seeking a skilled Desktop Support Technician to join our team. This role will be based at our client's headquarters in San Antonio, where you will provide tier 2 and 3 support for internal issues. As a professional with strong communication skills, you will work closely with C-Level executives to troubleshoot and resolve...

  • Level 2 Desktop Support Specialist

    4 weeks ago

    San Francisco, California, United States MUFG Full time

    Job SummaryMUFG is seeking a skilled Level 2 Desktop Technician to join our team. As a key member of our IT department, you will be responsible for providing technical support to multiple sites in a territory or geographic region.Key ResponsibilitiesResolve incidents with PC, LAN/WAN, cloud, O365, Intune, Azure, server, hardware, software, and business...

  • Desktop Support Specialist

    4 weeks ago

    San Diego, California, United States Leidos Full time

    Job SummaryLeidos is seeking a skilled Desktop Support Technician to join our team. As a key member of our Field Services team, you will provide direct desk-side support to our customers, troubleshooting and repairing IT devices.The ideal candidate will have a strong background in IT Enterprise Operations, with experience in Microsoft Windows OS, version 10,...

  • IT Desktop Support Technician

    2 months ago

    San Francisco, United States Swoon Full time

    Job DescriptionJob DescriptionHello! One of Swoon's largest clients in the financial investment space is actively looking for an experienced Desktop Technician who can support different applications using tools such as Bloomberg and Aladdin. Interested in learning more? Role: Executive Desktop TechnicianContract Duration: 1 yearRate:...