EPMintegrators | Senior Network Support Engineer | morris plains, nj

4 days ago


morris plains, United States EPMintegrators Full time

Job Title: Network Support Engineer

Duration: 12 Months

Location: Morris Plains, NJ / Bloomington, MN/ St. Louis, MO

Description:

· Provides exceptional technical support of all remote site Infrastructures as well as assisting with some assignments/projects.

· As a confident and outspoken decision maker, you will investigate and resolve problems for the entire information technology solutions including our wireless access points, security appliances, switches, and other technologies.

· Supports the design, analysis, development and implementation of engineering infrastructure solutions of projects and/or work requests for complex business solutions.

· Troubleshoots and proceeds on resolving infrastructure compatibility issues based on system architecture, project requirements, customer expectations, etc.

· May be involved in the creation of design specifications and the development and application of utility programs and may resolve infrastructure compatibility problems as they arise.

· Responsibilities may include risks assessments, partnering on capacity planning, budget forecasting, and the diagnosis and correction of application/network problems.

· May serve as the primary contact for vendors. Technologies span mainframe, midrange, desktop, server, network data, voice, messaging, web, database, and output/receiving.

· Uses deep professional knowledge and acumen to advise functional leaders. Focuses on providing thought leadership within Infrastructure support. Recognized internally as a subject matter expert.

Duties:

· Provisioning, monitoring and maintenance of hardware, software and network in new and existing remote sites

· Ensuring system availability and reliability Working with a team on an out-of-hours on-call support rotation Collaborating with internal teams for day to day activities.

· Configuring and installing various network devices and services (e.g. switches and routers)

· Proactively contributing to documentation, automation and processes as they evolve including standard operating procedures Seeking opportunities to introduce cutting-edge technology and automation solutions that are effective, efficient and scalable in order to improve our ability to deploy and maintain our infrastructure.

· Supporting and troubleshooting second and third tier escalations to resolve issues

Skills:

· Cisco Routing & Switching (CCNP or equivalent skill and experience) Experience in WAN/LAN and transport technologies (Ethernet, MPLS, TDM, DMVPN) SD-WAN Deployment Experience (Viptela) Deploying Cisco networks utilizing industry best practices Cisco Wireless Configurations (CCNP level or equivalent skill and experience).

· Working knowledge of basic scripting and network automation.

· Cisco ASR/ISR routers, SDWAN with Cisco/Viptela vEdge/cEdge routers, Cisco Catalyst 9000/4500 series switches, Cisco ISE, Cisco Wireless Controllers, Aruba, Meraki

Other Skills of Interest:

· InfoBlox IPAM, Cisco DNA, Viptella, Automation (Python/Ansible), NFV



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