Workday Analyst

3 weeks ago


chicago, United States MMD Services Full time

Job Title: Workday Analyst


Hybrid-Flexible Schedule in Downtown Chicago


Summary:

Our client is a global hospitality chain, known worldwide for their luxurious brand. They are seeking a Workday Analyst to join our Global HR Technology department to supplement the ongoing work of the HRIT. The Analyst will work to support, administer, and maintain their current systems, ADP in particular, as they embark on a multi-year process of transforming our technology platforms.


Responsibilities:

• Provide production support, application maintenance and documentation

• Reviewing system updates/releases and communicating with impacted teams

• Communicating with other teams and downstream systems

• Assist with end user troubleshooting, including but not limited to researching and resolving system problems, system access issues, unexpected results, or process flaws

• Partner with team members to troubleshoot and resolve complex problems

• Assist with developing/delivering/maintaining end user training and system documentation as needed.

• Audit policies and controls to ensure legal requirements are met and provide plan for compliance, as necessary.

• Perform hands on system configuration and development/scripting as needed.

• Identify opportunities to improve systems through automation, process re-engineering and new/improved features

• Assisting with various ongoing audits

• Creating and maintaining user access accounts

• Importing large amounts of data

• Other duties as assigned

Experience and Qualifications:

• Minimum 3 years’ experience working with Workday

• Strong organization, problem solving, and analytical skills

• Excellent interpersonal skills with a strong customer service orientation

• Reliability and ability to maintain confidentially required

• Strong oral and written communication skills

• Ability to work effectively both independently and as a member of a team

• Ability to multitask in a highly dynamic environment with a strong attention to detail and commitment to quality

• Strong learning agility; able to learn new skills, processes, and technologies quickly


Preferred Qualifications:

• Human Resources or payroll functional knowledge a plus

• Proficiency in Microsoft Office (Word, Outlook, Teams, OneNote, etc.)

• Intermediate to advanced Microsoft Excel skills (e.g. VLOOKUPs, Pivot Tables, etc.)

• Experience with a case tracking system such as ServiceNow desired

• Knowledge of Cornerstone OnDemand, SAP or other SaaS solutions a plus


Education:

High school graduation or GED required.

Bachelor’s Degree preferred.


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