V-Soft Consulting Group, Inc. | Senior Site Reliability Engineer | indianapolis, in

2 weeks ago

indianapolis, United States V-Soft Consulting Group, Inc. Full time

Qualifications:

  • Bachelor’s Degree in IT or equivalent field
  • Minimum 3-5 years relevant work experience (internships also count)
  • Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements and operational decisions
  • Knowledge of DevSecOps quality, project management and software development approaches.
  • Experience testing and mapping various processes to propose improvements
  • Strong understanding of tech to gather data and problem solve
  • Excellent communication and leadership skills


Role and Responsibilities:

  • Collaborate within product team(s) to promote the concept of reliability engineering during all phases of the software lifecycle to detect and correct performance issues and meet availability goals.
  • Work with stakeholders (e.g., product owners) to define service level objectives (SLOs) for system operations.
  • Track performance against SLOs in partnership with others to ensure systems meet SLOs over time.
  • Create software to improve system performance, scalability, and stability, and to automate manual operational work (i.e., “toil”).
  • Participate in operational support and drive blameless post-mortems to troubleshoot and resolve priority incidents.
  • Evaluate and recommend methods for improving automation, security, and system observability.
  • Work with your product team as well as security and privacy experts to build, monitor, and maintain assurance techniques.
  • Identify, assess, and mitigate key risks inherent to any dependencies your product has on third parties who develop, support, use, and/or assist with the lifecycle of your product.

  • Skillset Required:Strong problem solving and analytical skills and highly adaptable to changing circumstances.
  • Experience in reliability engineering and monitoring practices, environments, and tools (e.g., cloud ecosystem preferably AWS, monitoring/observability, configuration management, CI/CD, etc.).
  • Working with testing tools such as MABL and ALM
  • Experience with programming and scripting languages (e.g., Java, Python, etc.)
  • Experience with large-scale databases, data movement and analytics tools (e.g., RDS, DynamoDB, etc.)
  • Experience with ITIL v4 processes, framework, and tools that support it (e.g., ServiceNow).
  • Strong knowledge of agile practices and agile planning tools (e.g., Jira).
  • Effective written and verbal communication skills for both technical and non-technical audiences.
  • Experience working in a highly regulated environment with a deep understanding of how quality standards and procedures are applied to high-risk applications, protecting privacy related data and identifying security threats.

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