Customer Service Supervisor, Cross Functional NC
3 weeks ago
We can’t wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
At Piedmont Airlines, our strength is the way we deliver industry leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Customer Service Supervisor. The primary responsibility of the position is to manage the operational activities of the department in accordance with established policies and procedures. The successful candidate will have excellent organizational skills, the ability to multitask, and the ability to work well with all levels of management and support staff. This position reports to the General Manager.
Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.
Essential Duties:
Coach and provide career development to the team
Correct non-compliant behavior and impose disciplinary action as required
Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines
Manage the operational activities of the department in accordance with established policies and procedures
Manage a staff of team members with varied duties
Administrative duties, including daily/weekly/monthly reports
Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems
Supervise, direct, and monitor personnel in the completion of their duties; adjust as necessary to ensure on-time performance and quality customer service
Drive motorized equipment
Provide support when employee absence affects the operation
Job Qualifications & Competencies:
Excellent organizational skills and ability to multi-task
Ability to work independently, set and meet own deadlines
Ability to work well with all levels of management and support staff
Able to defuse conflicts among team members
Familiarity with Microsoft Office Suite
Prior experience with internal controls processes for accountable items
Ability to work a flexible schedule
Preferred Qualifications:
Previous airline management experience
Current Piedmont employee with a minimum six months of service
Knowledge of basic airport procedures and fundamental job requirements for gate and ramp agents
Extensive knowledge of QIK
Bachelor’s Degree in Aviation, Business, or related field
Work Environment:
Use of computers and other office equipment
Airport ramp environment, subject to varied weather conditions and elevated noise levels
All shifts including weekends, nights, holidays and/or irregular shifts
Physical Requirements:
Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
Handle objects up to 70 pounds regularly, up to 100+ pounds occasionally, with assistance from co-workers or tools
Assist passengers with disabilities, including, but not limited to, pushing wheelchairs
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
Starting Rate:
$18.00/HourlyAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
In addition to a competitive salary, we offer performance-based bonuses and relocation packages, subject to company policy and performance metrics.
Job Application Deadline:
December 6, 2024Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.
-
Customer Service Supervisor, Cross Functional NC
3 weeks ago
Greenville, United States Piedmont Airlines, Inc Full timeWe can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...
-
Supervisor, Customer Service
2 weeks ago
Greenville, United States AdaptHealth Full timeDescription AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please...
-
Customer Service Agent
5 days ago
Greenville, United States Camping World Holdings, Inc. Full timeCamping World is seeking a NC CS Agent for our growing team. Our Greenville, NC Contact Center has a fantastic opportunity to become a true partner in helping us grow our company. We are looking for driven and high-energy Customer Service Representatives who are responsible for offering exceptional customer support to our valued customers who may have...
-
Telecommunication Services Supervisor
1 week ago
Greenville, North Carolina, United States One Source Communications Full timeOverview:At One Source Communications, we are seeking a highly skilled Telecommunication Services Supervisor to join our team. This is an exciting opportunity for a seasoned professional to oversee the daily operations of our Billing team and ensure seamless service delivery to our clients.Job SummaryWe are looking for a results-driven supervisor who can...
-
Blood Collection Staff
3 weeks ago
Greenville, United States American Red Cross Full timePlease use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?Join us-Where your Career is a Force for Good!Job Description:Blood...
-
Blood Collection Staff
17 hours ago
Greenville, United States American Red Cross Full timePlease use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?Join us-Where your Career is a Force for Good!Job Description:Blood...
-
Automotive Fluid Service Technician Position
1 week ago
Greenville, North Carolina, United States SpeeDee Greenville & Durham NC Full timeJob OverviewSpeeDee Greenville & Durham NC is seeking a skilled Automotive Fluid Services Technician to join our team. As a key member of our crew, you will be responsible for performing various fluid services including oil changes, transmission maintenance, and cooling system checks.ResponsibilitiesPerform Routine Maintenance: Conduct upper bay and lower...
-
Field Service Manager, Robotics
1 month ago
greenville, United States Hyster-Yale Full timeJob Title Field Service Manager, Robotics & AutomationJob Category Product SupportJob Description What starts with YOU, moves the world! Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talentedField Service Manager, Robotics & Automationbased at our...
-
Field Service Manager, Robotics
1 month ago
greenville, United States Hyster-Yale Full timeJob Title Field Service Manager, Robotics & AutomationJob Category Product SupportJob Description What starts with YOU, moves the world! Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talentedField Service Manager, Robotics & Automationbased at our...
-
PT Customer Service Leader
3 months ago
Greenville, United States Food Lion Full timeCategory/Area of Expertise: Retail Operations Job Requisition: 377517_external_USA-NC-Greenville Address: USA-NC-Greenville-3700 South Memorial Drive Store Code: Store 01492 Front End (7224931) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than...
-
Fleet Customer Care Specialist NC
4 weeks ago
greenville, United States Hyster-Yale Full timeJob Title Fleet Customer Care SpecialistJob Category Product SupportJob Description What starts with YOU, moves the world! Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talentedFleet Customer Care Specialistbased at our Americas...
-
Fleet Customer Care Specialist NC
4 weeks ago
greenville, United States Hyster-Yale Full timeJob Title Fleet Customer Care SpecialistJob Category Product SupportJob Description What starts with YOU, moves the world! Hyster-Yale Group, Inc. (HYG), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Fleet Customer Care Specialist at our Greenville, NC Headquarters office. What you...
-
Fleet Customer Care Specialist NC
4 weeks ago
greenville, United States Hyster-Yale Full timeJob Title Fleet Customer Care SpecialistJob Category Product SupportJob Description What starts with YOU, moves the world! Hyster-Yale Materials Handling, Inc, (HYMH) a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Fleet Customer Care Specialist at our Greenville, NC Headquarters...
-
Fleet Customer Care Specialist NC
4 weeks ago
Greenville, United States Hyster-Yale Full timeJob Title If you think you are the right match for the following opportunity, apply after reading the complete description. Fleet Customer Care SpecialistJob Category Product SupportJob Description What starts with YOU, moves the world!Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity...
-
Fleet Customer Care Specialist NC
4 weeks ago
Greenville, United States Hyster-Yale Full timeJob Title Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. Fleet Customer Care SpecialistJob Category Product SupportJob Description What starts with YOU, moves the world! Hyster-Yale Materials Handling, Inc, (HYMH) a world-class manufacturer of industrial lift...
-
Lifecycle Solutions Business Manager NC
4 weeks ago
greenville, United States Hyster-Yale Full timeJob Title Lifecycle Solutions Business ManagerJob Category SalesJob Description What starts with YOU, moves the world! Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity foran exceptionaland talentedLifecycle Solutions Business Managerbased at our Americas...
-
Lifecycle Solutions Business Manager NC
4 weeks ago
greenville, United States Hyster-Yale Full timeJob Title Lifecycle Solutions Business ManagerJob Category SalesJob Description What starts with YOU, moves the world! Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity foran exceptionaland talentedLifecycle Solutions Business Managerbased at our Americas...
-
Data Integration Developer NC
1 month ago
greenville, United States Hyster-Yale Full timeJob Title Data Integration DeveloperJob Category Information TechnologyJob Description What starts with YOU, moves the world! Hyster-Yale Materials Handling, Inc. (HYMH), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Data Integration Developer based at our Greenville, NC...
-
Data Integration Developer NC
1 month ago
greenville, United States Hyster-Yale Full timeJob Title Data Integration DeveloperJob Category Information TechnologyJob Description What starts with YOU, moves the world! Hyster-Yale Materials Handling, Inc. (HYMH), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Data Integration Developer based at our Greenville, NC...
-
Field Service Manager, Robotics
3 weeks ago
Greenville, United States Hyster-Yale Full timeJob TitleMaking sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.Field Service Manager, Robotics & AutomationJob CategoryProduct SupportJob DescriptionWhat starts with YOU, moves the world! Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding...