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Guest Services Manager

4 months ago

Cambria, United States Common Thread Hotels Full time

RESPONSIBILITIES:

The Guest Services Manager is responsible for providing attentive, courteous and efficient service to all guests throughout their stay while maximizing room revenue and occupancy. Responsible for running reports, maintaining the look and feel of the property.

  • Implement guest service program.
  • Hire, train, and monitor all hotel employees.
  • Maintain guest room standards.
  • Embody and direct ownership’s vision and business model through day-to-day management of departments for the hotel.

REQUIREMENTS:

  • 3 years of hotel experience with a deep commitment to growing your career in hotel operations.
  • Entrepreneurial spirit
  • Front desk manager/supervisor, assistant manager or related experience is preferred.
  • Strong references

Education & Experience:

  • College Degree in Hotel or Business Administration or a related field preferred.
  • Minimum one to two (1-2) years supervisory experience, preferably in a hotel/resort environment.
  • Ability to effectively interact with customers and staff in a professional manner.
  • Excellent organizational, time management and computer skills.

REQUIREMENTS

Cambria Beach Lodge is based upon an interpretation of the classic California road trip experience. Through a combination of surf, wheels, and timber, the California Central Coast is perhaps one of the most beautiful edges of water in the world. Fueled by our belief to wander, dream, and explore, we believe that Cambria, California is one of the last great undiscovered California coastal destinations. Based upon it’s prior existence as a California boomtown, we believe the town needs to continue to be explored. This time we prefer to explore it for wine tasting, whale watching, antiques and point breaks. With 6,000 residents, Cambria is one of the last untouched beach towns in California. We intend to do everything we can to keep it this way.  

Cambria Beach Lodge is a roadside hotel reimagined – just with surf, wine, and one of the most beautiful sunsets you have ever seen.


This role is perfect for someone that has hospitality experience and would like to learn and grow in the hospitably industry