Department Manager

5 days ago

San Francisco, United States H&M group Full time

Overall Job Summary: At H&M we refer to our Assistant Managers as Department Managers. You are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support their development, as well as work with succession planning, talent development, and structured performance management for the team based on results, values, and leadership. The Department Manager will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.

This position reports to the Store Manager and has the following direct reports: Department Supervisor, Sales Advisor.

Your Day to Day*

Sales and Profit

  • Regularly analyze and follow up on Sales & Profit KPIs for the department with the Visual Merchandisers. Secure that actions are taken to maximize selling. Support the Visual Merchandisers with these actions by securing the hours and staff needed for a successful execution.
  • Together with the store management team, secure store operations, H&M standards, and best practices are followed through proper scheduling to maximize conversion and enable commercial activities (Move, Sales, Events, etc.) and excellent customer service keeping within the sales budget of allocated hours.
  • Plan and prioritize actions together with your team that have a clear impact on selling and ensure the implementation of the Commercial Handbook.
  • Ensure H&M Customer Service standards are always delivered through active coaching and leading by example.
  • Actively participate in executing store routines and tasks including but not limited to the delivery truck, garment processing, reductions, department moves and price change.
  • Actively prevent loss and ensure the department follows appropriate safety and security guidelines.
  • Give input to the Store Manager and Area Teams on allocation and replenishment to secure garment levels according to sales trends and inform the Store Manager of any potential risks, threats, and opportunities related to the competitor landscape.

People and Teams

  • Manage the recruitment, training, development, and succession planning team in line with H&M best practices.
  • Evaluate and manage the performance of the Department team members; give regular feedback, execute dialogues, development plans, and follow ups and take actions to improve performance and develop the team.
  • Deliver clear communication to Store team on business performance, company culture, and training focuses through daily Behind The Seams meetings and participating in weekly Leadership Meetings.
  • Ensure that health & safety, legal, and security issues are being handled to H&M standards and local laws, securing the employee and customer safety at all times.
  • Carry out supervisory responsibilities in accordance with H&M policies and applicable laws including time-off requests, pay, conducting terminations & corrective actions, and making employment decisions.
  • Ability to maintain overall store responsibility in absence of Store Manager.
  • Strengthen our Company Culture by promoting feedback in our daily work and coach your team to do the same.
Qualifications

Who You Are

  • Inclusive, positive, creative, and willing to learn on the job
  • Passionate for customer service and helping people find their style.
  • A multi-tasker who enjoys working in a fast-paced environment with an eye for detail.
  • 1-2+ years of transferrable experience welcome.
  • You have the ability to lift in excess of 20 pounds.
  • Ability to coach and counsel staff on management and progressive discipline techniques.
  • Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance.
  • Ability to climb a ladder and use a step stool.
  • Open availability including evenings and weekends.
  • May be required to travel to support other stores and for training.

Why You’ll Love Working for H&M

  • Dynamic, team-driven work environment with a group of unique, diverse, and kind individuals.
  • Endless growth & development opportunities.
  • Dress your personality. We encourage you to dress your personality all day, every day.
  • Did we mention our discount at H&M, &Other Stories, and COS?
Additional Information

Job Status: Hourly, Non-Exempt

Compensation: Hiring Range is $25.40- $27.94 Hourly**

EEOC Code: SLS

*This job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company’s discretion.

**H&M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.

Inclusion & Diversity:

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation.

Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description:

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

#J-18808-Ljbffr

  • Department Manager

    4 weeks ago

    San Francisco, United States Davita Inc. Full time

    Company DescriptionJob DescriptionOverall Job Summary: At H&M we refer to our Assistant Managers as Department Managers and you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and...

  • Meat Department Manager

    3 weeks ago

    San Francisco, California, United States The Kroger Company Full time

    Department Leader Role at The Kroger CompanyAs a Department Leader at The Kroger Company, you will be responsible for assisting with monitoring and controlling supply expenses for the department. You will also assist with managing cash control, sales, and cash items and records for the store. Additionally, you will manage the scheduling of Front end...

  • Meat Department Manager

    4 weeks ago

    San Francisco, California, United States The Kroger Company Full time

    Job Summary:As a Department Leader at The Kroger Company, you will be responsible for assisting with monitoring and controlling supply expenses for the department. You will also assist with managing cash control, sales, and cash items and records for the store. Additionally, you will manage the scheduling of Front end associates to provide adequate...

  • Programs Manager

    1 week ago

    San Rafael, United States The HR Manager Full time

    The Bailey S Cavachon Foundation, based in San Rafael, California, is seeking an Executive Assistant for the Environment Program. About the Foundation The Bailey S Cavachon Foundation has been making grants since 1969 to help solve social and environmental problems at home and around the world. The Foundation concentrates its resources on activities in...

  • Radiology Department Manager

    3 weeks ago

    San Francisco, California, United States Sutter Health Full time

    Job Summary:We are seeking a highly skilled and experienced Radiology Department Manager to join our team at Sutter Health. This is a challenging and rewarding role that requires strong leadership and management skills, as well as a deep understanding of radiology and imaging practices.Key Responsibilities:Provide overall leadership and management of the...

  • Restaurant Team Leader

    4 weeks ago

    San Francisco, California, United States Seasons Utah Manager LLC Full time

    Unlock Your Potential as a Team LeaderAre you a motivated and organized individual looking to take your career to the next level? As a Team Leader at Seasons Utah Manager LLC, you will have the opportunity to lead a high-performing team and drive business results.Key Responsibilities:Lead and manage a team of restaurant staff to achieve exceptional customer...

  • Produce Department Manager

    4 weeks ago

    San Francisco, California, United States Restaurant Depot Full time

    Restaurant Depot Produce Supervisor Job DescriptionAs a key member of our team, the Produce Supervisor will be responsible for ensuring the efficient operation of our produce department. Key responsibilities include:Key Responsibilities:Supervise and train Aisle-person/Stockers to ensure high-quality customer service and efficient inventory management.Ensure...

  • Seafood Department Manager

    3 weeks ago

    San Francisco, California, United States Restaurant Depot Full time

    Job Summary:As a Seafood Supervisor at Restaurant Depot, you will be responsible for supervising, training, and evaluating the performance of Aisle-person/Stockers in the Department. You will also ensure that customers receive friendly, efficient, and professional service. Additionally, you will be responsible for ensuring compliance with established...

  • Deli Department Manager

    4 weeks ago

    San Francisco, California, United States Restaurant Depot Full time

    About the Role:The Deli Department Manager at Restaurant Depot is responsible for ensuring that all available product in the warehouse is out for sale and maintained with the strictest freshness policies in accordance with Company direction and HACCP Guidelines. This role requires developing relationships with customers that drive sales goals, minimize...

  • Department Manager, School of Fine Arts

    2 weeks ago

    San Francisco, United States Academy of Art University Full time

    Department Manager, School of Fine Arts Apply Location: San Francisco Campus Time Type: Full time Posted On: Posted Today Job Requisition ID: R0003225 Driven. Engaging. Innovative. Do these words motivate you? If so, then we want to talk with you. Academy of Art University offers a rewarding employment experience for those who excel in a dynamic...

  • Senior Manager

    4 weeks ago

    San Francisco, California, United States Miller Kaplan Full time

    Job SummaryThe Tax Senior Manager is a key role within the Tax department, responsible for supporting and leading the team's professionals and attracting new business to the Firm. This position requires a strong understanding of tax compliance and research software, as well as excellent communication and leadership skills.Key Responsibilities:Act as a coach...

  • Department Manager, School of Fine Arts

    2 weeks ago

    San Francisco, United States Academy of Art University Full time

    Department Manager, School of Fine Arts Apply Location: San Francisco Campus Time Type: Full time Posted On: Posted Today Job Requisition ID: R0003225 Driven. Engaging. Innovative. Do these words motivate you? If so, then we want to talk with you. Academy of Art University offers a rewarding employment experience for those who excel in a dynamic environment...

  • Food & Beverage Department Manager

    3 months ago

    San Francisco, United States Round1 Full time $24 - $25

    Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you’re the kind of person we’d love to hire!The Food & Beverage (F&B) Manager is responsible for managing all F&B operations and delivering an excellent customer experience. The F&B Manager will forecast, plan and...

  • Chief of Department-Fire Department

    4 weeks ago

    San Francisco, California, United States City and County of San Francisco Full time

    Job SummaryThe City and County of San Francisco seeks a highly experienced and visionary leader to serve as the Chief of Department for the San Francisco Fire Department. As the chief executive officer, the successful candidate will be responsible for planning, directing, and organizing the activities and operations of the Department.Key...

  • Women's and Children's Department Manager

    4 weeks ago

    San Francisco, California, United States HCTHealthcare Full time

    Job Title: Manager, Women & Children'sHCT Healthcare is seeking an experienced professional to serve as the Manager, Women & Children's, at a 150-bed hospital in California.Key Responsibilities:Plan, direct, and manage patient care delivered to a designated population.Maintain accountability for leadership, budget preparation, and overall fiscal management,...

  • Meat Department Manager

    4 weeks ago

    San Francisco, California, United States Restaurant Depot Full time

    Job SummaryAs a Meat Supervisor at Restaurant Depot, you will be responsible for supervising, training, and evaluating the performance of Aisle-person/Stockers in the Meat Department. Your primary goal will be to ensure that customers receive friendly, efficient, and professional service while maintaining compliance with established policies and...

  • Clerical Support Department Assistant Manager

    4 weeks ago

    San Francisco, California, United States North American Recovery Full time

    Join North American Recovery, Utah's premier collection agency, in our fast-paced professional office. We're seeking an energetic professional to assist in managing our Clerical Support Department. This role will work directly with the Clerical Support Department Manager and our executive management team in managing and supervising our 11 Clerical Support...

  • Receiving Department Manager

    3 weeks ago

    San Francisco, California, United States Restaurant Depot Full time

    At Restaurant Depot, we're seeking a skilled Receiving Supervisor to oversee all activities in the Receiving Department. Key responsibilities include monitoring and assisting with incoming/outgoing merchandise, identifying potential theft indicators, and providing guidance to power equipment operators. This role requires strong leadership and organizational...

  • Seafood Department Manager

    4 weeks ago

    San Francisco, California, United States Restaurant Depot Full time

    Job SummaryAs a Seafood Supervisor at Restaurant Depot, you will be responsible for supervising, training, and evaluating Aisle-person/Stockers in the Department. You will ensure friendly, efficient, and professional customer service, as well as compliance with established policies and procedures. Additionally, you will plan and prepare work schedules to...

  • Senior Manager

    3 weeks ago

    San Francisco, California, United States Miller Kaplan Full time

    Job SummaryThe Tax Senior Manager is a key leadership position within the Tax department at Miller Kaplan. This role is responsible for supporting and leading the team's professionals, as well as attracting new business to the firm.Key ResponsibilitiesLeadership and Mentorship: Act as a coach and mentor to all employees in the Tax department, providing...