ServiceNow Project Manager

3 weeks ago

chicago, United States Hexaware Technologies Full time

What Working at Hexaware offers:

Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed.

Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance.

With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware’s commitment towards creating smiles.

“At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together.”

We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion—the driving force that makes one smile and innovate, create, and make a difference every day.


The Hexaware Advantage: Your Workplace Benefits

  • Excellent Health benefits with low-cost employee premium.
  • Wide range of voluntary benefits such as Legal, Identity theft and Critical Care Coverage
  • Unlimited training and upskilling opportunities through Udemy and Hexavarsity


ServiceNow Project Manager

Chicago, IL (Remote)

Full Time Role

Job Description

Technical Skills Requirements:

15+ years of Total experience in IT industry 8 years of minimum project/program management experience in IT

3-5 years of experience in ServiceNow solution design, ITIL process consultancy or ServiceNow Product management experience

Exposure to complex implementation of various ServiceNow capabilities such as ITSM, GRC, Test management, Service Portals, Agile development, custom application builds etc.

  • Comfortable with and effective use of MS Office applications specially MS Project (proficiency expected)
  • Experience in executing development and production support projects on Service Now in areas of at least one of ITSM, ITAM, ITOM, CMDB, SAM, SPM, APM
  • Experience in executing projects to build custom apps on Service Now.
  • Experience in executing projects related to at least one functional modules of Service now like GRC, Finance
  • Tools and Certifications Preferred
  • Well versed with Project and Program management tools, e.g., PPM, JIRA, ServiceNow Agile Development 2.0 etc.
  • Project Management Professional (PMP) certification

Agile Scrum experience and Scrum Master certification

ITIL Certification

  • ServiceNow certifications in customer workflows.

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