Tech One IT | PC LAN Technician | phoenix, az

5 days ago

phoenix, United States Tech One IT Full time

W2 Opportunity


Role:PC LAN Technician

Location:Phoenix,AZ


Job Description:

Image/ Reimage Laptop-Desktops

• Manage Outgoing and Incoming Inventory

Move equipment to multiple locations.

• Complete break-fix and quality assurance checks

• Install applications locally and through Microsoft SCCM

• Contact vendor for service.

• Communicating with end-customers and speaking in plain language

Assist with service calls from vendors.

• Assist customers in first-setup activities for outlook, network and local printers, 3rd party software, etc.

• Resolves technical problems and answers queries by telephone or self-service ticket in support of customer computer hardware, software, network, system/application access, and telecommunications systems.

• Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records.

• Maintains and updates records and tracking databases.

• Alerts management to recurring problems and patterns of problems.

• Asset Management data updates

Asset Management analysts


Email:reshu@techoneit.com

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