Change Management Specialist NH

2 weeks ago

merrimack, United States Fidelity TalentSource LLC Full time


Job Description:

Are you passionate about driving organizational change? Do you enjoy consulting with your business partners on human behavior to develop solutions that support the associate in adopting the changes in the most effective way possible? Come join an exciting team of Organizational Change Management practitioners that drive change management best practices across the Fidelity Technology landscape.  The Enterprise Technology Change Management Center of Excellence focuses on our high priority Technology initiatives, planning, managing and executing against the programs change management workstream to deliver consistent human centered organizational change solutions in support of our associates. 

As part of the Change Management Center of Excellence, (CM COE) within the new Large Program Management Office under Fidelity Technology Strategy and Planning, the CM COE Team Member will plan, manage, develop, and execute organizational change strategies, including partner and sponsorship activities, communication plans, training solutions and measurement activities. 

The CM COE is essential to the success of driving enterprise organizational change capabilities in alignment with Fidelity’s technology strategy and the overall focus and vision of the Large Program Management Office. This role will drive consistency in the enterprise change approach through a centralized change model by ensuring consistent practices and change strategies. 

Fidelity’s technology strategy presents changes across people, process and technology, with much of the technology change centered around an overhaul to the firm’s foundational technologies that will enable our transformation to a digital company. In addition, several ongoing change events are impacting Fidelity’s technology community. As we move into the execution phase for these change events, we need to build energy across the associate community and clarity of how the work connects to the strategy to ensure successful execution while also driving adoption. 

 

The Expertise and Skills You Bring 

  • 5-7 years organizational change management experience: 

  • Leading strategic end-to-end enterprise-wide organizational change initiatives 

  • Solid experience addressing associate needs associated with large scale enterprise-wide Technology programs; implementations, enhancements, migrations, etc.,  

  • Skilled program planning of change management workstream; including communications, learning, implementation, measurement, and adoption strategies  

  • Developing end-to-end change management strategies and deliverables, driving results through matrixed teams, demonstrating the use of standard methodologies 

  • Ability to work with all levels of the organization, especially with senior leaders, to champion and apply best practices  

  • Outstanding leadership presence, ability to influence senior leadership across business units and enterprise landscape, communication, conceptual thinking, and problem-solving capabilities 

  • PROSCI, CCMP or other industry change management certification  

  • Excellent consulting skills, written and verbal communication skills, and coaching skills  

  • Proven track record of operating in a dynamic and fast paced environment  

  • Self-motivated standout colleague who brings energy and passion to the team 

  • Solid understanding of Agile methodologies and experience using agile tools (Jira, Confluence) a plus 

  • Demonstrated PowerPoint / graphic design skills a plus 

The Team 

The Change Management COE is a relatively new function supporting the high-priority strategic programs across Enterprise Technology. Our goal is to bring alignment across Fidelity's technology community for change management delivery through a standard enterprise-wide set of processes  

In addition to supporting the work, the CoE also sponsors a Change Management Community of Practice for change practitioners across Fidelity.   We meet regularly throughout the year to review change related topics, as well as in smaller group settings during our learning days to discuss change management related content; podcast or articles, etc.  All COE members are expected to actively participate and drive the Community of Practice activities.  



Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.

Join Us

At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a

Glassdoor Employees Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity\u2014we offer a range of opportunities for learning so you can build the career you ve always imagined.

Fidelity s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation,

detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at

fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to

accommodations@fmr.com.

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