Assistant Service Manager

5 days ago

chicago, United States American Residential Services Full time

American Residential Services is a national service leader, and we have an exciting career opportunity for an ambitious, team-oriented professional who is interested in joining our team as an HVAC Service Manager. You will be responsible for the supervision of the HVAC staff to effectively provide sales, service, and repair for our customers.


We offer

  • $85k - $95k base salary
  • Annual bonus opportunity
  • Comprehensive benefits package including medical, dental, vision & life insurance
  • Employer-paid Telehealth benefits with virtual doctor visits from day one
  • 401(k) plan with company match
  • Paid time off and paid holidays
  • Quality, comprehensive training programs
  • Opportunities for advancement
  • Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.)
  • Opportunity to give back to your community through a partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More


What will you do

  • Manages and develops the HVAC staff, which includes hiring, terminating, and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings, counseling employees, evaluating performance, and directing work assignments to ensure effective production.
  • Establishes and maintains departmental operating policies and procedures and budgets.
  • Interfaces with contractors, homeowners, building inspectors and project managers to identify service needs and maintain good customer relations.
  • Evaluate workload and schedule installation and service work in a way that best utilizes manpower and maximizes profits.
  • Resolves customer issues and complaints to ensure customer satisfaction timely.
  • Ensures that materials and equipment are ordered and dispensed for scheduled jobs. Oversees general inventory control.
  • Sets up pricing structures. Review bid proposals and discuss bids with estimator, as needed.
  • Drives to job sites to monitor production and efficiency of technicians and monitor quality control.
  • Generates reports and measures of departmental operations as well as records on all inventory, tools, and vehicles. Review reports with management.
  • Instructs crews on proper use of materials and quality workmanship.
  • Stays in touch with service technicians and installation crews to assist with unexpected needs.
  • Review payroll records to ensure that technicians are paid properly.
  • Assists the dispatching operation to ensure appropriate technician selection for type of service.
  • May conduct job site surveys. Checks to ensure that each job is complete, and that documentation is completed.
  • May set up inspections, oversee the permitting process, and arrange for bonds.
  • May assist in collecting past due accounts receivable.
  • May complete employee accident forms and property damage forms and investigate claims.
  • Ensures that employees have proper tools for the job and that they are properly maintained.
  • Evaluates fleet and equipment for proper functioning and availability. Monitors preventive maintenance of vehicles to ensure proper operation.
  • Evaluates staff to determine training requirements. Provides on-the-job training and support to employees.
  • Oversees equipment maintenance, ensuring that assets are protected and controlled.
  • Manage HVAC service operations.
  • Coordinates work with subcontractors, as needed.
  • Ensures that all personnel observe safety and Company rules and regulations in the performance of duties and wear issued safety equipment.
  • Observe all safety and Company rules and regulations in the performance of duties.
  • Follows the guidelines for the Senior Cares, Ethics, and Quality Assurance Process.
  • Follows all guidelines prescribed in the HVAC Service Policy.
  • Other duties as assigned.


What we are seeking:

  • A High School diploma is required with 3-5 years of experience in a management role
  • Related experience and/or advanced training or any equivalent combination of education and experience may be substituted.
  • A solid understanding of the permitting process in the Kansas City Metro area.
  • A valid driver’s license is required.
  • Must possess a working knowledge of general industry standards
  • Strong supervisory, computer, Microsoft Office, and mathematical skills.
  • Strong communications/human relations skills are also required.



If you are interested in joining our team, please apply today


We conduct pre-employment screening. We are an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, we may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

  • Assistant Service Manager

    6 days ago

    Chicago, United States American Residential Services Full time

    American Residential Services is a national service leader, and we have an exciting career opportunity for an ambitious, team-oriented professional who is interested in joining our team as an HVAC Service Manager. You will be responsible for the supervision of the HVAC staff to effectively provide sales, service, and repair for our customers.We offer$85k -...

  • Service Center Manager Assistant

    3 weeks ago

    Chicago, Illinois, United States Valvoline Full time

    Job SummaryValvoline is seeking a highly skilled and experienced Assistant Service Center Manager to join our team. As a key member of our service center operations, you will play a critical role in driving business growth and delivering exceptional customer experiences.Key ResponsibilitiesAssist the Service Center Manager in overseeing daily operations and...

  • Assistant Guest Service Manager

    3 weeks ago

    Chicago, Illinois, United States Hyatt Full time

    About the Role:At Hyatt, we're committed to delivering exceptional guest experiences. As an Assistant Guest Service Manager, you'll play a key role in overseeing the guest service department, ensuring seamless interactions with our guests. Your responsibilities will include staff training, development, and scheduling, as well as assisting in the oversight of...

  • Medical Assistant

    4 weeks ago

    Chicago, Illinois, United States Union Health Service Full time

    Job Description:The Certified Medical Assistant (CMA) position at Union Health Service is a dynamic role that requires a high level of skill and dedication. As a CMA, you will provide quality nursing care to patients, implement specific procedures and programs, and coordinate work within the department and with other departments.Responsibilities:Assist the...

  • Service Assistant

    4 weeks ago

    Chicago, Illinois, United States Jenis Splendid Ice Creams LLC. Full time

    Job Opportunity at Jeni's Splendid Ice CreamsWe are seeking a highly motivated and customer-focused Service Assistant to join our team at Jeni's Splendid Ice Creams LLC.About the RoleAs a Service Assistant, you will be responsible for leading shifts, managing inventory, and providing exceptional customer service. You will work closely with the shop team to...

  • Dietary Assistant

    3 weeks ago

    Chicago, Illinois, United States Central Flying Service Full time

    We are seeking a skilled Dietary Aid to join our team at Central Flying Service. As a Dietary Aid, you will play a vital role in ensuring the quality of our food service.The successful candidate will assist with food preparation, sanitation, and hygiene methods, while working closely with our dietitian and dietary manager to provide excellent care to our...

  • Dietary Assistant

    4 weeks ago

    Chicago, Illinois, United States Central Flying Service Full time

    Job Title: Dietary AidJob Summary: We are seeking a skilled Dietary Aid to join our team at Central Flying Service. As a Dietary Aid, you will play a crucial role in assisting with food preparation, ensuring the highest quality of food service is provided to our residents.Key Responsibilities:Assist with food preparation for breakfast, lunch, and dinner in...

  • Dietary Assistant

    4 weeks ago

    Chicago, Illinois, United States Central Flying Service Full time

    Job Title: Dietary AidCentral Flying Service is seeking a highly skilled and detail-oriented Dietary Aid to join our team. As a Dietary Aid, you will play a crucial role in ensuring the highest quality food service is provided to our residents.Key Responsibilities:Assist with food preparation, including cooking, serving, and cleaning up after...

  • Assistant Guest Service Manager

    8 hours ago

    Chicago, United States Hyatt Full time

    At Hyatt, there's a home for every stage of your career.  We nurture curiosity and roles at Hyatt will help you learn new skills that support your personal and professional development.  Chart your own journey by venturing into new roles, different brands and international opportunities.  Here, doors are meant to be opened and horizons expanded.  With...

  • Assistant Manager

    4 weeks ago

    Chicago, Illinois, United States Sofive Full time

    About SofiveSofive is a rapidly growing startup that is revolutionizing soccer experiences across the U.S. We are passionate about soccer and committed to providing easy access to the highest quality, 5-a-side, all-season soccer centers.Job Title: Assistant ManagerThe Assistant Manager plays a critical role in overseeing food and beverage sales and handling...

  • Customer Service Representative

    4 days ago

    Chicago, Illinois, United States Skills for Chicagoland's Future Full time

    Skills for Chicagoland's Future is proud to partner with SSP America to offer rewarding opportunities for individuals in Chicagoland. As a Customer Service Representative - Assistant Restaurant Manager, you will be responsible for delivering exceptional customer experiences in a fast-paced airport environment. Your key responsibilities will include receiving...

  • Custom Picture Framer Manager

    4 weeks ago

    Chicago, Illinois, United States Artists Frame Service Full time

    Job OverviewArtists Frame Service is seeking a skilled manager to oversee our framing operations, customer service, and team development. The ideal candidate will have a passion for art and craft, with experience in managing, developing, and leading employees.The successful candidate will be responsible for assisting with store operations, completing tasks...

  • Service Manager

    2 weeks ago

    Chicago, United States Continental Toyota Full time

    The Service Manager leads the team to deliver exceptional value and efficiency to our customers on a continuous basis. Plans, trains, leads, and monitors the performance of service advisors, service technicians, and warranty specialist to promote customer satisfaction and revenue growth in line with targeted business and financial objectives. The Service...

  • Field Service Engineer II

    1 day ago

    Chicago, United States Customer Service Associates Full time

    Equipment Management Service and Repair - EMSAR, headquartered in Austin, Texas, is a fast-growing national technical services company providing maintenance, repair and installation services to OEMs in the Healthcare, Laboratory, Self-Service Kiosk, and Critical Power sectors. EMSAR's customer-centric model enables the Company to customize and deliver the...

  • Assistant Manager

    2 weeks ago

    Chicago, United States Sofive Full time

    About Sofive Sofive, the home of 5-a-side soccer; a new kind of soccer center. We make "the beautiful game" more available than ever before for soccer and fitness enthusiasts by providing easy access to the highest quality, 5-a-side, all-season soccer centers. We are a growing startup that is developing state-of-the-art soccer centers - modern sport...

  • Assistant Guest Service Manager

    2 months ago

    Chicago, United States Hyatt Full time

    Description: At Hyatt, there's a home for every stage of your career. We nurture curiosity and roles at Hyatt will help you learn new skills that support your personal and professional development. Chart your own journey by venturing into new roles, different brands and international opportunities. Here, doors are meant to be opened and horizons expanded....

  • Custom Picture Framer Manager

    3 weeks ago

    Chicago, Illinois, United States Artists Frame Service Full time

    Job OverviewArtists Frame Service is seeking a skilled manager to oversee our framing operations and customer service. The ideal candidate will have a passion for art and craft, as well as experience in managing and developing employees.Key Responsibilities:Assist with and oversee store operations, customer service, and team developmentComplete all necessary...

  • Assistant Manager

    2 weeks ago

    Chicago, United States Wendy's Full time

    Wendy's Assistant Manager Are you passionate about leading a multi-talented team in the food & beverage industry? Do you thrive in a fast-paced environment where fresh food and exceptional customer service are the top priorities? The Wendy's brand is looking for a highly skilled and motivated Assistant Manager to join our team. As an Assistant Manager, you...

  • Assistant Manager

    4 months ago

    Chicago, United States National Louis University Full time

    OverviewWho We Are:National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution, we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student-focused community that...

  • Area Service Manager

    4 weeks ago

    Chicago, Illinois, United States Morguard Residential Full time

    Job Title: Area Service ManagerMorguard Residential is seeking an experienced Area Service Manager to join our team. As a key member of our maintenance operations team, you will be responsible for overseeing the maintenance and construction programs for assigned portfolios.Key Responsibilities:Support property operations by training, coaching, and guiding...