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Data Center Engineer

1 month ago

chicago, United States Technical Global Solutions Full time

Field Engineer - Data Centres

Salary: $65,000 Per Annum + Benefits

Permanent Position



The primary duties of the role encompass, but are not restricted to:

  • Providing 24 x 7 support as part of a technical escalation rota.
  • Conducting installation, cabling, and wiring services.
  • Supplying ground equipment and associated framework in accordance with applicable grounding standards, as requested by the customer.
  • Installing and managing cables, including power cables to the fuse panel and fuse position, fiber/ethernet cables to the bay, panel, and jack position, and console cables to the data-communications network (“DCN”) network router.
  • Performing cleaning and inspection of all fibers.
  • Properly labelling equipment and cables with aisle, shelf, and unit designations.


The Telecoms Engineer holds responsibility for the outlined duties and will offer additional support to ensure engineering teams meet deadlines, adhere to budgets, and maintain quality standards. The Telecoms Engineer will also strive to attain technical engineering competence and comply with Safety, Health, Environmental, and Quality (SHEQ) standards.

The individual in this role may be assigned additional duties within its scope.


  • Executing Smart Hands support on network and server hardware, involving connecting test sets or test routers to equipment, measuring light levels, offering planned maintenance or circuit migration support, troubleshooting hardware issues on any device, and performing the racking and de-racking of any installed device.
  • Power cycling routers, servers, switches, and soft-booting servers.
  • Overseeing POP housekeeping services.
  • Conducting quality inspections on the final work performed at each network site.
  • Supervising other third-party subcontractors working at Points of Presence (POPs).
  • Providing additional services such as cage or rack builds, copper or multimode fiber installations, circuit migrations, and audits, etc.
  • Additional services may encompass but are not limited to: cage builds and equipment installation, rack builds, racking and stacking of equipment, cabling and labeling according to cabling diagrams, copper cabling installation and testing, multimode fiber optic cable installation and testing, and single-mode fiber optic cable installation and testing