Tata Consultancy Services | Field Support Engineer | baton rouge, la
7 days ago
Field Support Engineer
Experience Required - 5-7 Yrs
Must Have Technical/Functional Skills -
- Strong knowledge of desktop/laptop hardware
- Good knowledge of Win 10, Win 11 & MS Office
- Knowledge of Mac OS is preferred
- Understanding of daily operations and delivery processes
- Application / software installation and trouble shooting
- Knowledge / exposure on ticketing tools (Service Now)
- Windows system administration
- Strong Troubleshooting Skills
- Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc.
- Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc.
- Understanding of active directory, networking
- Hardware, operating system & software knowledge
Roles & Responsibilities -
- Provides second-line investigation and diagnosis.
- Resolves and closes incidents/service requests as per the procedures & allocated timelines
- Logs relevant incident/service request details as per process in ITSM tool.
- Communicates with client regarding incident progress
- Ensures tickets are updated at all times until issues are resolved
- Complies with Quality Health Safety Environment (QHSE) and IT policies
- Liaises with clients, IT support groups and 3rd party providers when necessary
- Performs staging of PCs
- Performs IMAC (Install, Move, Add and Change) of End user hardware (Laptops, desktops, mobile devices, printers, desk phones, meeting room devices etc).
- Conducts hardware and software maintenance and support
- Troubleshoots and resolves PC incidents and/or VIP requests
- Assists with Site Security Officer (SSO) on IT security issues and virus elimination
- Creates/maintain documentation for scope of work
- Special events coverage, meeting room & VCON & voice devices support
- Centralized hardware and Spare part stocking and local site inventory management and asset management
- Stock management
- Break fix services to nearest small sites - leveraging shipping options (Device exchange or Loaner PC)
- Hardware vendor coordination for Break fix
- Imaging & provisioning of devices. Setup and build workstations
- Update AMDB including hardware and software
- PC and other devices - logistics management
- Coordinate activities with third parties to resolve the IT issues or complete service requests
- Follow standard operating procedures as documented in the knowledge management system.
- Providing trainings / demo’s when needed to end users
- Onsite admin tasks e.g. backup, OS migration.
- Onsite Operational support of Industrial mobility devices
- Mobility - Operational support for company owned mobile phones / tablet devices and BYOD
- Asset Disposal
- Coordinate with regional/global support groups for end-to-end request resolution and escalation.
- Operational support of Buyer certified standalone printers (driver installation / connectivity and printer software related troubleshooting
- Operational support for non-network connected HBO AIO Printer / Scanner / Fax
- Loading/Reloading of PCs with standard image for deployment of CME Kiosk Machines.
-
baton rouge, United States Tata Consultancy Services Full timeField Support Engineer Experience Required - 5-7 YrsMust Have Technical/Functional Skills -Strong knowledge of desktop/laptop hardwareGood knowledge of Win 10, Win 11 & MS OfficeKnowledge of Mac OS is preferredUnderstanding of daily operations and delivery processesApplication / software installation and trouble shootingKnowledge / exposure on ticketing...
-
Baton Rouge Community Engagement Professional
2 weeks ago
Baton Rouge, Louisiana, United States LMI Baton Rouge Full timeJob OverviewLMI Baton Rouge is seeking a skilled Community Engagement Specialist to join our outreach team. The ideal candidate will support our efforts in brand development and marketing initiatives throughout the Baton Rouge area.
-
Residential Electrician
4 weeks ago
Baton Rouge, Louisiana, United States Mister Sparky of Baton Rouge, LA Full timeJob Summary:This position performs and coordinates the installation and service of electrical products and services in a residential and light commercial setting.Key Responsibilities:Installation, repair, and maintenance of residential and commercial electrical equipment and services.Determines general condition of all electrical equipment, can troubleshoot...
-
Occupational Therapist
4 weeks ago
Baton Rouge, Louisiana, United States Ochsner Home Health of Baton Rouge Full timeWe are seeking a skilled Occupational Therapist to join our team at Ochsner Home Health of Baton Rouge. As an Occupational Therapist, you will have the opportunity to build meaningful relationships with patients and their families, while providing high-quality care and support.Key Responsibilities:Evaluate patient care needs related to functional status,...
-
Critical Care Nurse
4 weeks ago
Baton Rouge, Louisiana, United States Baton Rouge General Full timeJob Summary: We are seeking a highly skilled and dedicated Critical Care Nurse to join our team at Baton Rouge General. As an ICU Registered Nurse, you will be responsible for providing exceptional patient care and collaborating with physicians to ensure the best possible outcomes.Responsibilities:Assess and manage critically ill patients according to AACN...
-
Behavioral Health Unit Nurse
4 weeks ago
Baton Rouge, Louisiana, United States Baton Rouge General Full timeJob Summary: We are seeking a skilled and compassionate Nurse to join our Behavioral Health Unit team at Baton Rouge General. As a Nurse in this role, you will have the opportunity to make a meaningful difference in the lives of our patients and their families.About the Role: Our Behavioral Health Unit is a dynamic and fast-paced environment where you will...
-
Radiologic Technologist
4 weeks ago
Baton Rouge, Louisiana, United States BATON ROUGE ORTHOPAEDIC CLINIC LLC Full timeAbout the Position:The Baton Rouge Orthopaedic Clinic is seeking a skilled Radiologic Technologist to join our imaging department. As a key member of our team, you will be responsible for providing high-quality diagnostic imaging services to our patients.Key Responsibilities: Perform all functions necessary to produce diagnostic quality x-ray images. Prepare...
-
Patient Care Associate
2 weeks ago
Baton Rouge, Louisiana, United States Baton Rouge General Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Care Associate to join our team at Baton Rouge General. As a valued member of our healthcare team, you will provide exceptional patient care and support to our patients, families, and staff.About the RoleThis is a unique opportunity to work in a fast-paced environment where no two days are...
-
Event Management Trainee
4 weeks ago
Baton Rouge, Louisiana, United States LMI Baton Rouge Full timeJob DescriptionWe are seeking a highly motivated and adaptable individual to join our team as an Event Management Trainee at LMI Baton Rouge. Our vision is to create a work environment that fosters growth, professionalism, and a sense of community. As an Event Management Trainee, you will have the opportunity to develop your skills in customer service,...
-
Baton Rouge, United States Ochsner Medical Center - Baton Rouge Full timeDetailsClient Name Ochsner Medical Center - Baton Rouge Job Type Travel Offering Allied Profession Allied Health Specialty Audiologist Job ID 28991758 Job Title Therapy/Rehabilitation - Audiologist @ Ochsner Medical Center - Baton Rouge Weekly Pay $3026.0 Shift DetailsShift Day - 8x5 - 09AM Scheduled Hours 40 Job Order DetailsStart Date 12/16/2024 End Date...
-
Baton Rouge, United States Ochsner Medical Center - Baton Rouge Full timeDetailsClient Name Ochsner Medical Center - Baton Rouge Job Type Travel Offering Allied Profession Allied Health Specialty Audiologist Job ID 28991758 Job Title Therapy/Rehabilitation - Audiologist @ Ochsner Medical Center - Baton Rouge Weekly Pay $3026.0 Shift DetailsShift Day - 8x5 - 09AM Scheduled Hours 40 Job Order DetailsStart Date 12/02/2024 End Date...
-
Baton Rouge, United States Ochsner Medical Center - Baton Rouge Full timeDetailsClient Name Ochsner Medical Center - Baton Rouge Job Type Travel Offering Allied Profession Allied Health Specialty Audiologist Job ID 28991758 Job Title Therapy/Rehabilitation - Audiologist @ Ochsner Medical Center - Baton Rouge Weekly Pay $3026.0 Shift DetailsShift Day - 8x5 - 09AM Scheduled Hours 40 Job Order DetailsStart Date 12/02/2024 End Date...
-
Travel Contract
2 weeks ago
Baton Rouge, United States Sunbelt Staffing Full timeJob DescriptionJob DescriptionMinimum 1+ years nursing experience required.Job Title: Home Health Registered Nurse (RN)Location: Baton Rouge, LAType: ContractDuration: 13 weeksShift: Monday-Friday, with potential on-callJob Description: Sunbelt Staffing is looking for a Home Health Registered Nurse (RN) for a 13-week contract in Baton Rouge, LA. This...
-
Direct Support Professional
1 month ago
Baton Rouge, United States The Arc Baton Rouge Full timeMake a difference in the life of an adult with disabilities at The Arc Baton Rouge! We need reliable, mature, caring individuals to assist our clients in their homes with personal hygiene, meals, household chores, appointments, and entertainment. Evening shifts do not require a driver's license. Applicants must be 18 or older, all subject to a background...
-
Seeking afterschool support in Baton Rouge, LA.
3 weeks ago
Baton Rouge, United States Wyndy LLC Full timeSeeking afterschool support in Baton Rouge, LA. Afterschool support role offers assistance and guidance to students. Activities include homework help, organizing educational games, and promoting a positive learning environment. Ideal candidates are patient, enthusiastic, and possess excellent communication skills. High school diploma or equivalent required....
-
Registered Nurse
3 weeks ago
Baton Rouge, United States Ochsner Medical Center - Baton Rouge Full timeDetailsClient Name Ochsner Medical Center - Baton Rouge Job Type Travel Offering Nursing Profession RN Specialty Tele Job ID 29216237 Job Title Registered Nurse - Telemetry @ Ochsner Medical Center - Baton Rouge Weekly Pay $2122.0 Shift DetailsShift Night - 12x3 - 07PM Scheduled Hours 36 Job Order DetailsStart Date 12/02/2024 End Date 01/27/2025 Duration 8...
-
Registered Nurse
3 weeks ago
Baton Rouge, United States Ochsner Medical Center - Baton Rouge Full timeDetails Client NameOchsner Medical Center - Baton Rouge Job TypeTravel OfferingNursing ProfessionRN SpecialtyTele Job ID29216237 Job TitleRegistered Nurse - Telemetry @ Ochsner Medical Center - Baton Rouge Weekly Pay$2122.0 Shift Details ShiftNight - 12x3 - 07PM Scheduled Hours36 Job Order Details Start Date12/02/2024 End Date01/27/2025 Duration8 Week(s) Job...
-
Chiropractor Baton Rouge LA
4 weeks ago
Baton Rouge, United States Healthcare Recruitment Counselors Full timeChiropractor Baton Rouge LA We are looking for a motivated Chiropractor to join our practice in Baton Rouge, LA. We are looking for a Chiropractor who is passionate about working closely with patients, creating long term relationships with them while providing high-quality, individualized care. Ideally, the incoming chiropractor is a friendly team player and...
-
Special Education Teacher Opportunity
3 weeks ago
Baton Rouge, United States BlazerJobs Full timeJob DescriptionJob DescriptionMinimum 1+ years special education experience required.Special Education TeacherLocation: Baton Rouge, LAApplication: Send resume to or apply hereCompensation: Hourly pay, weekly pay ($27+ hourly)Job Overview:Join our team as a Full-Time Special Education Teacher in Baton Rouge, LA! We are looking for a dedicated educator to...
-
Desktop Support Technician
4 months ago
Baton Rouge, United States AA2IT Full timeJob Summary We are looking for a Desktop Support Technician for a 3 month contract-to-hire opportunity in Baton Rouge, LA to provide high-level desktop and IT support. Qualifications This role requires a minimum of 2+ years of IT support and field hardware break-fix experience. A+ Certification or willing to obtain A+ certification within 90 days. ...