Desktop Support Technician

3 weeks ago

san diego, United States Apex Systems Full time

Refresh Technician: (Healthcare Environment Preferred)

Location: San Diego, CA

Start Date: ASAP

Pay Rate: $25-28/hr (Based on experience_


*Must be able to drive to different hospital/clinic sites throughout the county due to project needs. (Will not be driving throughout the day)

One location per shift and will be told ahead of time.


Training Schedule: First few weeks and have to follow what shift and site the trainer will be at


Shift: 8hr shifts Could be Mon-Sun

Schedule: Mon-Sun: 11:30AM-8PM PST, (You will work 1 weekend day Sat-Thurs or Sun-Fri and you can pick that schedule)


Contract Length: 3 months (Strong potential to extend based on performace)


  • Job Description: Will be responsible for slinging hardware, updating equipment and pulling older equipment.Read and interpret technical documentation to complete moves, changes, and break/fix for hardware or software components.
  • Follows established process and procedures to deliver, configure, monitor, test, maintain and troubleshoot end-point devices, applications or networks.
  • Performs accurate documentation.
  • Participates on cross functional, integrated teams to troubleshoot moderately complex issues.
  • Acts as a liaison between customers and vendors to ensure requests, issues and problems are resolved in a timely manner.
  • Functions under direct supervision and may be required to be on call.


  • Qualifications:Required Education/Experience/Specialized Skills: Excellent critical and analytical thinking and excellent customer service skills.
  • Exhibit excellent written and verbal communication skills. Advanced troubleshooting skills. Excellent organizational skills.
  • Excellent understanding of the operations and functions of end-point devices, including (but not limited to) PCs, software, network switches, printers, patch panels, phones or faxes. Good understanding of cable plant infrastructure.


Preferred Education/Experience/Specialized Skills/Certification: 1+ years’ experience in IT, A+, Network+, CCENT, CNTS, ACIS certification preferred, Bachelor’s degree.


  • Required Skills:Minimum of 1+ years’ experience with installation and configuration of Windows 7 & Windows 10.
  • Hardware Refresh Experience, Outstanding Customer Service Skills, knowledge of PXE Boot, Desktop Troubleshooting, Configuring Printers and Peripheral Devices (Scanners, Credit Card Readers, Signature Pads).
  • Basic understanding of networking, telecom and SCCM a big plus.

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