Arizona Based

Title: Executive Director of Network Operations (Arizona)

FLSA Status: Exempt

Reports to: SVP of Network Operations

Base Salary Range: $80k-105k per year

Brief Summary of Work for this Position

Under supervision, directs, manages, and coordinates all operational and managerial needs to create, build, and sustain an integrated system of care for behavioral health. Meets with executives, community leaders, partners, and other key stakeholders who play an integral role of the networks. Collaborates with multiple departments to present and guide networks in partnership with key stakeholders.

Essential Duties and Responsibilities 

• Under supervision, develops, implements, and supports the management of high performing clinically integrated network(s) for behavioral health.
• Organizes, facilitates, and participates with clinical and operations leaders, care teams, executives, community leaders, partners, and other key stakeholders who play an integral role of the networks.
• Provides regular updates to all incorporated parties including formal and informal presentation, data analysis, committee/governance oversight, and day to day network operations.
• Coordinates and delegates various projects and developments for process and practice improvement.
• Works with analysts, consultants, and executives, playing an active role in various aspects of client engagement and development.
• Manages and coordinates oversight and development/training of clinical practice/quality improvement councils.
• Maintains advanced understanding and comprehension of healthcare industry, with a strong focus on behavioral health, vocabulary and processes.
• Leads, facilitates, and participates in various internal, external, and cross functional committees, task forces, and discussions comprised of all levels of personnel.
• Travels to provider sites/offices, meeting locations, and events as needed.
• Miscellaneous duties as assigned.

Minimum Education and Experience Requirements

Bachelor’s degree in health-related field, business administration, and/or other related technical bachelor’s degree from an appropriately accredited institution. Minimum of two years progressive experience in behavioral healthcare delivery, operations, payment, and/or management. Proven experience with multi-faceted project development, implementation, and tracking.

Knowledge and Abilities:

• Ability to process large sets of healthcare data and communicate findings for audiences across a variety of knowledge levels and skill sets. 
• Strong focus and ability to use strategic thinking, work autonomously, balance multiple priorities, and reasonably anticipate needs from clients and fellow team members.
• Flexibility and ability to travel, work remotely, coordinate effectively both in person and virtually, and communicate logistical information to project manager(s).
• Strong relationship-building and networking skills.
• Strong in-person and virtual public speaking skills.
• An ability to coordinate projects with strategic and tactical information into practical applications that are easily understood by all employees and clients across a wide range of non-technical skill sets and backgrounds.
• Deep passion for improving patient care and population health.

Technology Skills

To perform this job successfully, an individual should have knowledge of word processing software, visualization and editing software, care management and medical record software, working knowledge of compatibility troubleshooting, and ability to troubleshoot routine technological issues.

Physical Responsibilities

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to remain stationary for extended periods of time and operate a computer and other office productivity machinery such as a computer printer, copy machine, or calculator. The employee is frequently required to communicate information and exchange ideas with others. The employee is occasionally required to move or traverse, ascend or descend, position self to obtain items and accomplish tasks. The employee must occasionally position and/or move up to 25 pounds. Specific vision abilities required by this job include the ability to observe details at close range (within a few feet of observer).

Preferred Education, Knowledge, Skills and Experience

Master’s degree or greater with a focus in healthcare management, public health, population health and/or other related technical master’s degree from an appropriately accredited institution.

Experience:

Minimum of three years progressive direct healthcare management or operational oversight.

Implementation of practice or process improvement.

Successful conduction of governance meetings. 

Certification or specialization in clinical performance, project management, process improvement, or other related technical area.

Preferred experience working with clinically integrated networks and/or population health with time spent leading large health information system implementation projects.

Other Potential Areas of Consideration:

Organizational and affiliate readiness assessment and mitigation.

Strategic planning and roadmaps.

Regional network development, governance, and operations.

Value-based contract solicitation and negotiation.

Clinical integration technology and deployment.

Care management technology, programming, labor, and workflow integration

Development/training of clinical practice councils.

Practice and systemic performance improvement.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Alera Health retains the right to change or assign other duties to this position.

About Alera Health:

Alera Health specializes in building Integrated Systems of Care (ISCs) designed to promote insight and communication between providers of primary, behavioral health, hospital, and social care services. Great health outcomes are not an accident. They are born of good communication.

Our integrated ONEcare Networks bring behavioral health, primary care, hospitals, social care providers, and payors together to create Uncommonly Good Collaborations. Our population health management services and technology improve outcomes for everyone by identifying disease early, prioritizing care, and building trust.

Unlike most conventional Clinically Integrated Networks and Accountable Care Organizations, all parties in the ONEcare Networks we create are incentivized and aligned to incentivize patient engagement and improve outcomes. ONEcare participants embrace hi-fidelity care models, close care gaps, anticipate crisis events, and provide transitional care support to mitigate clinical and social obstacles that inhibit treatment engagement.

Alera Health is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Our leadership and human resource team ensure diversity, equity, accessibility, and inclusion are a focus in our employment practices. The founders of Alera Health started their careers providing direct care and have carried that passion and focus throughout their careers and into the heart of this organization. As Alera Health has grown, we have continued this focus by bringing in new employees that share in this deep passion.