Deputy Department/Program Manager

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AECOM has a unique opportunity for a Deputy Department / Program Manager experienced with environmental remediation to be based in any AECOM office in California. In this role you will be responsible for overseeing the performance of a group of major programs and/or projects to assure the achievement of internal and client-facing KPIs and project goals. The position requires an especially accomplished individual to interface with clients, lead and support business development opportunities, and lead/influence solutions and strategies for a large portfolio of remediation sites. Applicants with verifiable experience in prominent roles performing and managing investigation/cleanup of petroleum impacts are highly preferred.

The responsibilities of this position include, but are not limited to:

Operations:

• Acts as a point of escalation for project issues and makes recommendations to improve performance. This may include addressing project resourcing gaps, supporting technical issues, resolving invoicing and cash collection challenges, addressing subconsultant and vendor concerns, etc.
• In support of Department Manager, drives monthly, quarterly, and annual performance related to financial forecasting
• Works alongside Department Manager to drive strong working capital performance within the department by actively monitoring cash flow (Unbilled, Billed AR, and DSO)
• Drives consistent project management practices and procedures in alignment with AECOM Project Delivery System (PDS) and Quality Management System (QMS) requirements
• Assists Department Manager to maintain departmental compliance with Business Line Pricing guidance and DOA approval framework
• Assists Department Manager to Ensure the accuracy of the department’s Sales pipeline data

Project Delivery:

• Drives program performance to meet and/or exceed client satisfaction and KPIs
• Drives business performance and the attainment and exceedance of internal KPIs
• Develops and formulates solutions to client problems/issues
• Participates in project reviews of major program/project dashboards/deep dives to identify issues and improve performance
• Embraces work flow optimization and adoption of digital tools
• Actively integrates global resources into project delivery and manages the change associated with this transition

People:

• Builds, maintains, and facilitates trusting relationships with key contacts across the depth and breadth of client organizations
• Serves as a focal point for major issue resolution, and provide rapid follow-up to address concerns
• Actively share people management responsibilities with the program team
• Participates in feedback for Project Managers to assure client satisfaction and long-term growth
• Health and safety stewardship, including local field visits

Business Development:

• Works collaboratively with Client Account Managers and Environmental Business Line Leadership to grow profitable backlog and ensure financial success of their respective client program
• Develops budgets that allow for business development portfolio management, tracking & optimizing wins and bookings, and project oversight
• Leads capture strategies for key pursuits and major projects within the program, ensures those strategies yield high capture rates, grows the business and relevant technical capabilities

Minimum Requirements

• Bachelor's degree and 8+ years of relevant remediation experience or demonstrated equivalency of experience and/or education
• Ability to travel for on-site meetings and to develop client relationships
• Valid Driver's License, subject to a pre-employment Motor Vehicle Record Screening
• PG or PE license

Preferred Qualifications

• At least 12 years overall professional experience with at least 6 of those years in a prominent role on identifiable remediation programs
• Verifiable experience in prominent roles performing and managing investigation/remediation of chemical / industrial / refining sites
• Experienced people manager
• Ability to influence others and move toward a common vision or goal
• Master's Degree a plus in Geology, Engineering, Science or related field.
• Excellent client management skills.
• Detail oriented with strong organizational and communication skills (both verbal and written).
• Superior communication skills (writing, editing, and reporting) for a wide variety of audiences.
• Experience in team management and scheduling of staff and resources to ensure on time and on budget project delivery.
• Experience preparing proposals, cost estimates, schedules, and change orders.
• Strong understanding and has led professional teams in executing Site Investigations, Remedial Investigations, Feasibility Studies, Risk Assessment, and Treatability Studies.

About AECOM

AECOM is proud to offer a comprehensive benefits program to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absence, voluntary benefits, perks, U.S. and global well-being programs, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.