Service Representative

2 weeks ago


phoenix, United States US Tech Solutions Full time

Job Title: Service Representative - Insurance Services, H&B

Duration: 06 Months

Location: Phoenix, Arizona, United States


GENERAL PURPOSE

Under a significant level of guidance and direction, provides customer service for one or more client's products. Uses

prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly,

effectively, and in accordance with Paychex policies and procedures.


Specific Responsibilities

Duties are listed based on the estimated % of time. Other responsibilities may be assigned.


Responsibilities

• Delivers quality service to Paychex clients via phone, email, chat, and other avenues

• Follows up on outstanding items to issue completion in compliance with established Service Level Agreements

• Uses systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS

• Develops and maintains a basic working knowledge of one or more Paychex products

• Performs data input, maintaining strong prioritization and organization

• Documents all client interactions



About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Internal Id: 24-19422



  • Phoenix, United States Acro Service Corp Full time

    Job title :: Unclaimed Property Representative (Hybrid)Payrate :: $18 per hour without benefits (MAX)Duration :: 12 Months Contract (Possible Extension or FTE)Location :: Phoenix, AZ, 85007 (Hybrid Flexibility)Shift :: Mon-Fri [8 AM – 5 PM]Position Overview: The Unclaimed Property Hotline Representative serves as the primary point of contact for Unclaimed...


  • Phoenix, United States Acro Service Corp Full time

    Job title :: Unclaimed Property Representative (Hybrid)Payrate :: $18 per hour without benefits (MAX)Duration :: 12 Months Contract (Possible Extension or FTE)Location :: Phoenix, AZ, 85007 (Hybrid Flexibility)Shift :: Mon-Fri [8 AM – 5 PM]Position Overview: The Unclaimed Property Hotline Representative serves as the primary point of contact for Unclaimed...


  • Phoenix, Arizona, United States Helios Commercial Service Partners Full time

    Job Title: Customer Service RepresentativeAbout the Job:Helios Commercial Service Partners is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for answering customer inquiries, scheduling service requests, and providing exceptional customer service.Responsibilities:• Answering...


  • phoenix, United States Acro Service Corp Full time

    Job title :: Unclaimed Property Representative (Hybrid)Payrate :: $18 per hour without benefits (MAX)Duration :: 12 Months Contract (Possible Extension or FTE)Location :: Phoenix, AZ, 85007 (Hybrid Flexibility)Shift :: Mon-Fri [8 AM – 5 PM]Position Overview: The Unclaimed Property Hotline Representative serves as the primary point of contact for Unclaimed...


  • Phoenix, United States Acro Service Corp Full time

    Job Title: Customer Service RepresentativeDuration: 6 months (Possibility of extension)Location: Phoenix , AZ, 85007(Remote)Pay: $20/hour on w2 basis without benefits*NO C2C**Looking for Local Arizona citizen only*Job Description:Remote but needs to report to office first day for orientation. Responsible for professionally and courteously serving customers...


  • Phoenix, United States Acro Service Corp Full time

    Job Title: Customer Service RepresentativeDuration: 6 months (Possibility of extension)Location: Phoenix , AZ, 85007(Remote)Pay: $20/hour on w2 basis without benefits*NO C2C**Looking for Local Arizona citizen only*Job Description:Remote but needs to report to office first day for orientation. Responsible for professionally and courteously serving customers...


  • Phoenix, Arizona, United States Big Brand Tire & Service Full time

    Job OverviewBig Brand Tire & Service is seeking a highly motivated and customer-focused Automotive Sales and Service Representative to join our team. As a Sales and Service Advisor, you will be responsible for providing exceptional customer service, recommending products and services, and adhering to our sales strategy and core values.Key...


  • Phoenix, United States Helios Commercial Service Partners Full time

    Diamondback, (a Helios Service Partners company) is a rapidly growing plumbing service company, that offers steady / stable employment. All positions are due to growth, and we are looking for a few strong candidates. Diamondback offers a great work environment along with great perks. We are hiring for a Customer Service Representative position in the South...


  • Phoenix, United States Domino's Pizza LLC Full time

    The Customer Service Representative uses standard operating procedures (SOP) to processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Assists leader with other duties as assigned, i.e., routing, inven Customer Service Representative, Customer Service, Representative, Processing, Accounting, Retail, Restaurant


  • Phoenix, United States Southwest Service Administrators Inc Full time

    Job DetailsJob Location Phoenix AZ - Phoenix, AZ Position Type Full-Time Salary Range $17.50 - $22.50 Hourly Travel Percentage None Job Shift Day Description The Pension Customer Service Representative primarily focuses on assisting members with questions regarding Pension and Annuity Benefits. Responsibilities:Customer Service Provide high quality customer...


  • Phoenix, United States Cetera Financial Group Full time

    Job DescriptionThis person supports Financial Advisors (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This person works directly with the Registered Representative(s) to prepare and process client paperwork, perform client financial transactions, maintain client...


  • Phoenix, United States Southwest Service Administrators Inc Full time

    Job DetailsJob Location Phoenix AZ - Phoenix, AZ Position Type Full-Time Salary Range $17.50 - $22.50 Hourly Travel Percentage None Job Shift Day Description The Pension Customer Service Representative primarily focuses on assisting members with questions regarding Pension and Annuity Benefits. Responsibilities:Customer Service Provide high quality customer...


  • Phoenix, United States Southwest Service Administrators Inc Full time

    Job DetailsJob Location Phoenix AZ - Phoenix, AZ Salary Range $17.00 - $22.00 Hourly Description The Benefit & Claims Customer Service Representative provides information on health and welfare, benefits and claim status to hospitals, providers, and participants. Additionally this position will be responsible for providing high quality customer service while...


  • Phoenix, United States Southwest Service Administrators Inc Full time

    Job DetailsJob Location Phoenix AZ - Phoenix, AZ Salary Range $17.00 - $22.00 Hourly Description The Benefit & Claims Customer Service Representative provides information on health and welfare, benefits and claim status to hospitals, providers, and participants. Additionally this position will be responsible for providing high quality customer service while...


  • Phoenix, United States Southwest Service Administrators Inc Full time

    Job DetailsJob Location Phoenix AZ - Phoenix, AZ Salary Range $17.00 - $22.00 Hourly Description The Benefit & Claims Customer Service Representative provides information on health and welfare, benefits and claim status to hospitals, providers, and participants. Additionally this position will be responsible for providing high quality customer service while...


  • Phoenix, United States Kelly Services, Inc. Full time

    L The Producer Services Representative role supports the Producer Services contact center by servicing customers through inbound/outbound calls and emails. l Ideal candidates thrive in a fast-paced environment, demonstrate attention to detail, excel Customer Service Representative, Producer, Customer Service, Customer Experience, Representative, Service,...


  • Phoenix, United States Cetera Financial Group Full time

    Job Description This person supports Financial Advisors (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This person works directly with the Registered Representative(s) to prepare and process client paperwork, perform client financial transactions, maintain client...


  • Phoenix, United States Distribution International Full time

    TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Distribution International is part of the TopBuild family of companies, which comprises of approximately over 450 branch loca Customer Service Representative, Customer Service, Representative, Retail


  • Phoenix, United States Wells Fargo Full time

    Provide expertise and resources that allow branch employees to make recommendations on products and services that best accommodate the customer. Provide an exceptional internal customer experience while taking in-bound calls, providing procedural sup Customer Service Representative, Customer Service, Customer Experience, Representative, Training, Retail,...


  • Phoenix, United States U-Haul International, Inc Full time

    Location:2721 N Central Ave, Phoenix, Arizona 85036 United States of America. Repwest Insurance is looking for a Claims Service Representative in our Claims Reporting Unit. The function of the Claims Reporting Unit is to set up new claims for U-Haul Claims, Representative, Service, Retail, Program, Insurance