USA-Business Analyst I

6 days ago


bridgewater, United States TalentBurst Full time
Title: Contract Membership Specialist (CMS)
12 Months
Remote

Description:
  • Utilize Model N Revenue Manager to Maintain the Membership Life Cycle of Large Organized Customers (LOC). This includes contract membership activities surrounding new eligibility and continued maintenance such as movement, additions, and deletions.
  • Works independently with Revenue Manager platform to create and manage membership affiliations and eligibility status for both direct and indirect customers.
  • Processes Master Data requests within SAP iShift according to business rules for Vaccines accounts.
  • Resolve membership affiliation and inquiries from account management teams.
  • Monitor Revenue Manager platform and boundary systems to confirm data accuracy.
  • Responsibility for managing daily business tasks and processes with internal/external key stakeholders.
  • Access and process data within reporting tools, including Revenue Manager, MicroStrategy, and boundary systems.
  • Communicate and resolve membership discrepancies with internal and external customers; resolve inquires, maintain synchronization and integrity of membership.
  • Create, maintain, and support a collaborative environment with external customers and internal business partners.
  • Responsible and accountable for data compliance activities within membership and the oversight and execution of applicable processes and business decisions to achieve compliance.
  • Ensure accurate and up-to-date membership files are retained according to audit/compliance requirements.
  • Support and collaborate with *** Account Management team regarding contracting and membership processes.
  • Proactively collaborate with internal teams and external customers to harmonize membership processes, resolve issues, and address business challenges.
  • Comply with SOX and Government Pricing P&Ps.
  • Support and follow all SOP documentation guidelines, compliance, and auditing processes.

Qualifications:
  • Bachelor's degree required.
  • Model N and SAP iShift experience preferred.
  • Experience in Contracting, Membership or Pricing preferred.
  • Change and growth mindset with high degree of independence and adaptability to changing environments.
  • Critical thinking and problem-solving mindset.
  • Strong analytical thinking, Excel, and implementation skills.
  • Excellent written/oral communication skills. Ability to communicate effectively and professionally.
  • High level of attention to detail and accuracy.
  • Years of Experience: 1 - 3 Years

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