IT Service Desk Team Lead

The IT Service Desk Team Lead at Bright Horizons plays a critical role in providing advanced technical support to our internal users through direct engagement on tickets, service level monitoring and team mentorship. They are a part of a dynamic team that ensures smooth operations, resolves complex issues, and maintains high levels of customer satisfaction....

The IT Service Desk Team Lead at Bright Horizons plays a critical role in providing advanced technical support to our internal users through direct engagement on tickets, service level monitoring and team mentorship. They are a part of a dynamic team that ensures smooth operations, resolves complex issues, and maintains high levels of customer satisfaction....

The IT Service Desk Team Lead at Bright Horizons plays a pivotal role in delivering exceptional technical support to internal users through direct engagement on tickets, service level monitoring, and team mentorship.As a key member of a dynamic team, they ensure smooth operations, resolve complex issues, and maintain high levels of customer satisfaction.Key...

About Client: The client provides information technology (IT) services, including business outsourcing, infrastructure technology, and application services. The application service offered by the company includes application development, maintenance, and support. The markets served by the company are financial services and insurance, healthcare,...

Salary $65-85kMust-haves 5+ years' experience working in a Service Desk Analyst or related position Proven expertise with positive customer service skills and communication skills Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk Hands-on and/or remote Break / Fix support of desktop...

Salary $65-85kMust-haves 5+ years' experience working in a Service Desk Analyst or related position Proven expertise with positive customer service skills and communication skills Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk Hands-on and/or remote Break / Fix support of desktop...

Salary $65-85kMust-haves 5+ years' experience working in a Service Desk Analyst or related position Proven expertise with positive customer service skills and communication skills Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk Hands-on and/or remote Break / Fix support of desktop...

Piper Companies is seeking an IT Service Desk Analyst to join a biotech company located in Boston, MA. The role will be on-site 5 days a week. The IT Service Desk Analyst will be responsible for performing Tier 1 incident and inventory management for all end user computing devices, workstations, and AV equipment.Responsibilities of the IT Service Desk...

Grubhub is hiring a Service Desk Specialist to join our 20+ person Service Desk team which is responsible for supporting and resolving technical problems for 5,000 employees and our outsourced partners, located in over 10+ locations.This is an hourly role and is based in our Boston office reporting to the Service Desk Team Lead. The role will be 5 days a...

Piper Companies is seeking an IT Service Desk II to join an established biotech company located in Boston, MA. This position is 100% onsite (5 days per week). This role will involve performing incident/ticket management for all end-user computers, workstations, and AV equipment.Responsibilities of the IT Service Desk II:·Respond to incoming incident...

Job DescriptionJob DescriptionDuration6Duration UnitMonth(s)- Contract to hire Req Description DescriptionThe Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them...

Piper Companies is looking for an IT Service Desk II to join an established biotech company located in Boston, MA. for an onsite (5 days per week) contract opportunity. Responsibilities of the IT Service Desk II:This role will involve performing incident/ticket management for all end-user computers, workstations, and AV equipment.Respond to incoming...

Piper Companies is looking for an IT Service Desk II to join an established biotech company located in Boston, MA . for an onsite (5 days per week) contract opportunity. Responsibilities of the IT Service Desk II: This role will involve performing incident/ticket management for all end-user computers, workstations, and AV equipment. R espond to...

Additional Information Available Overnight Shift Job Number 24181094 Job Category Rooms & Guest Services Operations Location Sheraton Boston Hotel, 39 Dalton Street, Boston, Massachusetts, United States Schedule Part-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Entry level management position that is responsible for leading and...

Grubhub is hiring a Service Desk Specialist to join our 20+ person Service Desk team which is responsible for supporting and resolving technical problems for 5,000 employees and our outsourced partners, located in over 10+ locations.This is an hourly role and is based in our Boston office reporting to the Service Desk Team Lead. The role will be 5 days a...

Job SummaryWe are seeking a skilled Help Desk Operator to provide expert customer service and technical support to our customers. The ideal candidate will have excellent communication skills, strong analytical and problem-solving abilities, and the ability to analyze data to identify trends and issues.Responsibilities Provide expert customer service by...

Boston School of Music Arts is seeking a highly skilled and organized Front Desk Service Representative to provide exceptional customer service to our families and visitors. The ideal candidate will possess excellent communication skills, discretion, and the ability to remember and act on important details of the position. Key responsibilities include...

Job Title: Front Desk CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at MASHPOINT LLC. As a Front Desk Coordinator, you will be responsible for providing exceptional customer service, greeting customers, and routing calls to the appropriate departments.Key Responsibilities: Provide...

Job SummaryAs a Front Desk Agent at Club Quarters, you will be responsible for providing exceptional customer service to all guests while handling the front desk's responsibilities and other duties as requested by the Senior Guest Service Manager. This is a full-time position with flexible scheduling.Key Responsibilities Provide professional and efficient...

Reports directly to the Senior Guest Service Manager. The Guest Experience Manager is responsible for providing high-quality customer service to all guests while handling the front desks' responsibilities and other duties as requested by the Senior Guest Service Manager. This position is Full time and flexible. Specific Duties Provides optimal guest...