Principal Product Design, Partnership Activation

3 weeks ago

New York, United States NBCUniversal Full time

Job Description

Job Description

Our Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you'll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn't stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We're always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we're backed by a culture of respect. We embrace authenticity and inspire people to thrive.

Primary focus

The Commerce Product Design Team cares for the UX of the user who wants to sign up, purchase, upgrade, downgrade, or cancel their subscription. This role reports to the Sr. Design Director, Partnerships Activation.

This role will mentor, conceive, define, design, develop, test, and launch vivid and compelling experiences that are contextually relevant, exceedingly useful, and will drive results.

This role will specifically focus on journeys and capabilities that allow discovery, evaluation and purchase in conjunction with third party partners and resellers.

Key Responsibilities

  • Present vision, strategy, and data-informed design solutions to all audiences. Formulate and communicate ideas and plans to peers, leadership, and engineering contributors.
  • Balance inputs from business, design, research, technology, and external partners. Create a network of cross-functional partners. Build rapport and earn trust.
  • Partner with Product Management, Engineering, and other internal partners to define the strategy & experience of consumer facing products.
  • Deliver end-to-end UX for high-value, consumer-centric digital products.
  • Translate requirements to flows that can leverage from existing flow and/or establish new flows.
  • Provide creative thought leadership and drive UX design solutions by combining industry best practices with your own expertise and insight about human behavior.
  • Lead design thinking exercises for cross-functional ideation and concept exploration.
  • Work with foundational leads, such as— UX research, UX engineer, UX design systems lead, and also UX content design/UX writer
  • Grow talent. Provide creative direction and mentorship to designers and define patterns and practices for the team and the product.
  • Have a human-centered design approach to how to evolve our output and process.
  • Maintain a critical eye, and an obsessive attention to detail.
  • Be an ambassador to a healthy and collaborative culture for our product organization.
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