Software Support Specialist

2 months ago


denver, United States The Doyle Group Full time

Software Support Specialist


The Doyle Group is a proven partner for Placement and Consulting services, headquartered in Denver, CO. Our core mission is to forge genuine partnerships with our clients who seek strategic talent solutions and to assist highly skilled candidates looking for their next career opportunity. With over 30 years of industry experience, our consultative approach allows us to provide a higher level of guidance and insight, empowering our clients to secure top IT talent that fits seamlessly into their team and culture. We look forward to collaborating to help you achieve your career goals.


Position Summary

Our client, who is in the manufacturing space, is looking for a contract Software Support Specialist to provide technical support for cloud-based software. Key responsibilities include diagnosing and resolving software issues, maintaining communication with users, and documenting support ticket resolutions. The ideal candidate will possess strong technical knowledge, excellent communication skills, and a problem-solving mindset. This position is an onsite role.


  • ResponsibilitiesTroubleshoot software and hardware issues and communicate resolutions clearly to users
  • Develop an understanding of the team, processes, and technical stack to resolve common problems
  • Maintain, update, and escalate (when necessary) support tickets
  • Research and document best practices for problem-solving
  • Communicate statuses on a regular cadence
  • Identify areas for cost reductions, operational efficiencies, or growth and communicate to leadership with actionable next steps


  • Minimum ExperienceHigh school diploma or equivalent
  • Experience with ERP, CRM, and SaaS applications (Salesforce preferred)
  • Basic network troubleshooting and familiarity with hardware (printers, phones, A/V equipment)
  • Strong organizational and multitasking abilities
  • Ability to explain technical issues to non-technical users
  • Excellent verbal and written communication
  • Ability to communicate with a variety of people including management, customers, external vendors, and employees


  • Additional Plus:Fluent in Spanish


Salary / Wage Range

$20.00-$30.00

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. The Doyle Group offers a competitive rewards package, which includes a 401k, healthcare coverage and other benefits.



  • denver, United States The Doyle Group Full time

    Software Support SpecialistThe Doyle Group is a proven partner for Placement and Consulting services, headquartered in Denver, CO. Our core mission is to forge genuine partnerships with our clients who seek strategic talent solutions and to assist highly skilled candidates looking for their next career opportunity. With over 30 years of industry experience,...


  • Denver, United States The Doyle Group Full time

    Software Support SpecialistThe Doyle Group is a proven partner for Placement and Consulting services, headquartered in Denver, CO. Our core mission is to forge genuine partnerships with our clients who seek strategic talent solutions and to assist highly skilled candidates looking for their next career opportunity. With over 30 years of industry experience,...

  • Software Engineer

    5 days ago


    Denver, Colorado, United States United Software Group Full time

    Job Title: Software Engineer - Performance Optimization SpecialistAbout the Role:United Software Group is seeking an experienced Performance Optimization Specialist to join our team. The successful candidate will play a key role in ensuring the high-performance delivery of our applications.About You:We are looking for a highly skilled and motivated...


  • Denver, United States Neptune Software As Full time

    Neptune Software is rewriting the rules of application development! Our Low Code No Code platform is a digital game-changer, seamlessly integrating with existing IT landscapes. It's not just for the big players; Neptune democratizes tech, offering rapid time-to-market at a fraction of the cost. With multiple G2 Leader Awards and Gartner, Neptune is the next...


  • Denver, CO, United States The Doyle Group Full time

    Software Support SpecialistThe Doyle Group is a proven partner for Placement and Consulting services, headquartered in Denver, CO. Our core mission is to forge genuine partnerships with our clients who seek strategic talent solutions and to assist highly skilled candidates looking for their next career opportunity. With over 30 years of industry experience,...


  • Denver, United States Lynx Software Technologies Full time

    Thompson Software Solutions is seeking a senior-level Embedded Software Engineer who is ready to work with a talented team to provide innovative solutions for tomorrow’s problems. This position requires a software engineer to use a wide application of technical principles, theories, and concepts in the software field to develop, integrate, and test...


  • Denver, Colorado, United States PROMATIS software GmbH Full time

    PROMATIS software GmbH thrives on its fast-paced, start-up culture that gives our employees the opportunity and freedom to operate in various aspects of the business.About the RoleWe are seeking a highly skilled Oracle Process Optimization Specialist to join our team. As a specialist, you will be responsible for designing, configuring, and personalizing...


  • Denver, Colorado, United States United Software Group Full time

    Job SummaryThe Senior .NET Software Engineer primarily focuses on development activities within the full Software Development Life Cycle (SDLC), from business requirements to support. They collaborate with various stakeholders, apply secure programming techniques, perform unit testing, configuration management, and provide support services.Key...


  • denver, United States TALENT Software Services Full time

    Are you an experienced State Implementation Specialist with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced State Implementation Specialist to work at their company 100% remotely.Position Summary: As a State Implementation Support Specialist on the SCPM team for Colorado you are...


  • Denver, United States TALENT Software Services Full time

    Are you an experienced State Implementation Specialist with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced State Implementation Specialist to work at their company 100% remotely.Position Summary: As a State Implementation Support Specialist on the SCPM team for Colorado you are...


  • Denver, North Carolina, United States Peter Millar Full time

    At Peter Millar, we're passionate about delivering exceptional customer experiences. If you share our enthusiasm and commitment to excellence, this is an opportunity to join our team as an IT Support Specialist.Job OverviewWe're seeking a skilled IT Support Specialist to provide top-notch technical assistance to our users. As a key member of our IT team,...


  • Denver, Colorado, United States Diverse Lynx Full time

    We are seeking a skilled Software Infrastructure Specialist to join our team at Diverse Lynx LLC. Located in Denver, CO, this is a contract role with an estimated annual salary of $123,000.The ideal candidate will have at least 10 years of experience in software infrastructure and possess expert-level skills in Bitbucket, Gitlab, Jenkins CI/CD Pipeline,...


  • Denver, Colorado, United States Goldstone Partners, Inc. Full time

    We are seeking a skilled Software Engineering Specialist to join our dynamic team at Goldstone Partners, Inc. This full-time position offers an exciting opportunity for a talented developer to contribute to the success of our organization.As a key member of our development team, you will play a critical role in designing, developing, and refining solutions...


  • Denver, Colorado, United States RingCentral Full time

    Job Description:At RingCentral, we're committed to delivering exceptional cloud communication and contact center solutions. As a Software Development Specialist, you'll be part of our team responsible for designing, implementing, and maintaining our Linux-based services. Your expertise in Linux administration, MySQL management, and software development will...


  • Denver, Colorado, United States SET Development Full time

    Job OverviewA highly sought-after Embedded Software Development Specialist is needed to join our Satellite Systems team at SET Development.


  • Denver, Colorado, United States Denver Health Main Campus Full time

    Job Title: Quality Assurance SpecialistOverview: Denver Health Main Campus is seeking a highly skilled Quality Assurance Specialist to join our team. In this role, you will be responsible for ensuring the quality of our software products by developing and executing testing plans.Salary: $95,000 - $115,000 per year based on experience and qualifications.Key...


  • Denver, Colorado, United States Messner & Reeves Full time

    Litigation Support SpecialistEstimated Salary: $70,000 - $90,000 per yearMessner Reeves LLP seeks a highly skilled Litigation Support Specialist to join its medical litigation team in Denver, Colorado.This position requires strong interaction with firm partners, associates, and clients, necessitating excellent judgment and professionalism.Key...


  • Denver, Colorado, United States Semler & Associates Full time

    About the RoleWe are seeking an Experienced Legal Support Specialist to join our team at Semler & Associates, a fast-paced litigation and real estate firm based in Denver, Colorado.The ideal candidate will have 4+ years of civil litigation experience and be proficient in Sage Timeslips billing software.Responsibilities include:Managing calendars and...


  • Denver, Colorado, United States Creative Financial Staffing Full time

    Our client, a leading non-profit organization in the financial services sector specializing in pension plans, is seeking a skilled Technical IT Support Specialist to join their team. Located in Denver, CO, this role offers a unique opportunity to work with cutting-edge technology and make a meaningful impact.About the RoleWe are looking for an experienced...


  • Denver, Colorado, United States Signature Flight Support Corporation Full time

    Job Overview: As an Airline Ground Support Specialist at Signature Flight Support Corporation, you will play a vital role in ensuring the safe and efficient handling of aircraft. Our team provides exceptional customer service to general aviation aircraft, crews, and passengers.Salary: The estimated annual salary for this position is $44,200 - $50,000 based...