Meridian Adhesives Group | Customer Service Representative | billerica, ma

3 weeks ago

billerica, United States Meridian Adhesives Group Full time

The Company

Epoxy Technology is a subsidiary company of Meridian Adhesives Group which is a rapidly growing full service global adhesive solutions provider. Fueled by more than 20 acquisitions since its formation in 2018, Meridian has established itself as an adhesive technology leader in the electronics, flooring, infrastructure, product assembly, and packaging markets with an expanding global footprint.


Job Summary

At Epoxy Technology, we bond with our customers. The Customer Service Representative will be responsible for building mutually beneficial long-term relationships with our distributors and customers. They will manage orders from PO placement through invoicing to ensure the customer receives their order accurately, on-time, and in full. The ideal candidate will be a skilled problem-solver. They will also be collaborative, enthusiastic, knowledgeable, and organized.


Duties & Responsibilities

  • Timely and accurate order entry, ensuring detailed attention to customer requirements in a high-volume fast paced environment.
  • Successfully manage incoming e-mails in personal and group mailboxes. Responding with requested information or obtaining necessary information from appropriate internal contacts.
  • Collaborate internally and externally to meet and exceed customer expectations.
  • Communicate consistently and clearly, in fluent English, with global customer base.
  • Pro-actively seek continuous improvement opportunities.
  • Create tracking for and follow up on reported service issues. Escalate concerns as needed.
  • Create new customer accounts in ERP system when required.
  • Performs other related duties as assigned.


Skills & Abilities

  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail with a proven ability to meet deadlines.
  • Excellent listening skills
  • Strong Team Player
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office – Word, Excel, Power Point, Outlook, and others
  • Accountability Mindset


Education & Experience

  • High School Diploma or equivalent
  • 3-5 years of experience in a Customer Service Environment


Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift

  • Meridian Adhesives Group | Customer Service Representative | billerica, ma

    2 weeks ago

    billerica, United States Meridian Adhesives Group Full time

    The Company Epoxy Technology is a subsidiary company of Meridian Adhesives Group which is a rapidly growing full service global adhesive solutions provider. Fueled by more than 20 acquisitions since its formation in 2018, Meridian has established itself as an adhesive technology leader in the electronics, flooring, infrastructure, product assembly, and...

  • Customer Service Representative

    3 weeks ago

    Billerica, United States Meridian Adhesives Group Full time

    The Company Epoxy Technology is a subsidiary company of Meridian Adhesives Group which is a rapidly growing full service global adhesive solutions provider. Fueled by more than 20 acquisitions since its formation in 2018, Meridian has established itself as an adhesive technology leader in the electronics, flooring, infrastructure, product assembly, and...

  • Customer Service Representative

    3 weeks ago

    Billerica, United States Meridian Adhesives Group Full time

    The Company Epoxy Technology is a subsidiary company of Meridian Adhesives Group which is a rapidly growing full service global adhesive solutions provider. Fueled by more than 20 acquisitions since its formation in 2018, Meridian has established itself as an adhesive technology leader in the electronics, flooring, infrastructure, product assembly, and...

  • Veterinary Client Service Representative

    7 days ago

    Billerica, United States Billerica Veterinary Hospital Full time

    Description Position at Billerica Veterinary Hospital Billerica Veterinary Hospital is in search of a full-time Veterinary Client Service Representativeto join our growing team! We offer an AMAZING benefits package- which includes paid time off, 401k, medical/dental/vision insurance, HSA and FSA available, mental health support, parental leave, generous pet...

  • Truck Driver Opportunity in Billerica MA

    4 days ago

    Billerica, Massachusetts, United States The Portland Group, Inc. Full time

    Job OverviewWe are seeking a reliable and skilled CDL Class A driver to join our team at The Portland Group, Inc. in Billerica, MA. This is a full-time position that offers a great work-life balance, with daily routes to our other branch locations within a reasonable driving distance.About the RoleAs a CDL Driver, you will be responsible for transporting...

  • Registered Behavior Technician

    3 months ago

    Billerica, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years Behavior Specialist experience required.Sunbelt Staffing is currently working with a school district that is actively looking for Registered Behavior Technicians (RBT) near Billerica, MA. Interviews are currently being scheduled, so please apply below if interested.Opening: Registered Behavior Technician (RBT)...

  • Elementary Special Education Teacher Opening

    2 weeks ago

    Billerica, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years school psychologist experience required.Sunbelt is actively working with a school district near Billerica, MA, that is currently seeking a Special Education Teacher. Interviews are being scheduled now, so if you are interested in this opportunity, please submit your application below!Job Details:On-site position...

  • Sr. End User Support Specialist Billerica, MA

    6 months ago

    Billerica, United States Phantom Staffing Full time

    About the job Sr. End User Support Specialist Billerica, MA Requirements: 7+ years experience supporting/administering desktop/mobile operating systems and enterprise user accounts Associates Degree in a technology related field or equivalent experience or A+ certified or similar Hands-on using helpdesk ticketing systems (ManageEngine, ServiceNow, JIRA,...

  • School Psychologist Billerica, Massachusetts

    3 months ago

    Billerica, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years school psychologist experience required.School Psychologist Billerica, Massachusetts Are you a licensed School Psychologist looking to work with elementary students for the 2023-2024 school year? A highly regarded school district is looking to fill a full-time opening for the school year near Billerica, MA. Job...

  • Logistics Specialist

    1 week ago

    Billerica, Massachusetts, United States Epilepsy Foundation New England Donation Center Full time

    About the RoleEpilepsy Foundation New England Donation Center is seeking a reliable and skilled Route Driver to join our team in Billerica, MA. As a key member of our logistics team, you will be responsible for delivering donated items to our partners while ensuring excellent customer service.Key Responsibilities:Operate a 16 FT box truck for local pickup...

  • School Psychologist Billerica, Massachusetts

    1 month ago

    Billerica, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years school psychologist experience required.School Psychologist Billerica, Massachusetts Are you a licensed School Psychologist looking to work with elementary students for the 2023-2024 school year? A highly regarded school district is looking to fill a full-time opening for the school year near Billerica, MA. Job...

  • CoWorx Staffing Services | Computer Numerical Control Programmer | billerica, ma

    2 weeks ago

    billerica, United States CoWorx Staffing Services Full time

    CNC Programmer – Billerica MAAn established plastics company is looking for a CNC Programmer to join the team in Billerica, MA. strong background writing programs for multi-axis Machining Centers using Mastercam. They will have experience leading a small group of machinists and developing new talent. Experience machining materials other than metal, such as...

  • Pediatrics Occupational Therapist

    3 months ago

    Billerica, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years occupational therapy experience required.Sunbelt is currently hiring for contractOccupational Therapists and COTAswith guaranteed hours & benefitsat aschool district near Billerica for the fullschool year. Job description: K-5th Schools Direct & Indirect Services Provide Therapy & Supervision Work Hours:...

  • Focus on WD | Workday Product Owner

    2 weeks ago

    billerica, United States Focus on WD Full time

    Workday Product Owner / Solution ArchitectWe are working with a large global organization that is implementing Workday and looking to hire a 'Workday Product Owner / Solution Architect' on an 18 month contract basis to support them through their Workday go-live. This is a hybrid role requiring a few days a week in one of their following offices: Billerica...

  • Focus on WD | Workday Product Owner

    3 weeks ago

    billerica, United States Focus on WD Full time

    Workday Product Owner / Solution ArchitectWe are working with a large global organization that is implementing Workday and looking to hire a 'Workday Product Owner / Solution Architect' on an 18 month contract basis to support them through their Workday go-live. This is a hybrid role requiring a few days a week in one of their following offices: Billerica...

  • Full-time BCBA in Billerica, Massachusetts

    3 weeks ago

    Billerica, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years Behavior Specialist experience required.Full-time BCBA in Billerica, Massachusetts Are you a driven and passionate Board Certified Behavior Analyst looking for a school-based position near Billerica, MA for the 2023-2024 school year? If so, a local school district is in need of services for their students.Job...

  • Special Education Teacher

    2 days ago

    Billerica, United States Soliant Full time

    Minimum 1+ years special education experience required.Special Education Teacher Location: Near Billerica, MA Hourly Rate: Up to $35/hour (based on experience) Required Degrees and Certifications: Valid Massachusetts teaching certification with a Special Education endorsement. Bachelors or Masters degree in Special Education or a related field. We are...

  • School Building Nurse

    3 months ago

    Billerica, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years nursing experience required.Sunbelt Staffing is looking for a caring and qualified Nurse to work for aschoollocated near Billerica, Massachusetts.Job Requirements:Massachusetts Registered Nurse - Valid and Active Trach experience preferred Drug test Background check Fingerprints Job Details:Full time 37.5 hours...

  • Toddler care in Billerica, MA for an active little one.

    4 weeks ago

    Billerica, United States Wyndy LLC Full time

    Toddler Care in Billerica, MA: Seeking a caring, experienced individual to provide full-time care for an active toddler. Duties include engaging in age-appropriate activities, ensuring a safe and nurturing environment, and supporting the child's development. Must have a genuine love for toddlers and be able to multitask effectively. CPR and First Aid...

  • Full-Time | Long-Term Substitute Special Education Teacher | Billerica, MA

    7 days ago

    Billerica, United States Sunbelt Staffing Full time

    Job DescriptionJob DescriptionMinimum 1+ years special education experience required.Sunbelt Staffing is seeking a Special Education Teacher for a long-term substitute position near Billerica, MA. This contract position is full-time with weekly pay.In this role, the Special Education Teacher will work collaboratively with other educators to create a...