Associate Director, Investment Operations

1 day ago

Chicago, United States Publicis Groupe Full time
Publicis Groupe Associate Director, Investment Operations in Chicago, Illinois

Company description

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at center of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, Starcom partners with the world's leading marketers and brands, including Bank of America, Best Buy, Kellogg Company, McDonald's, Novartis, Samsung, Visa and more.

Overview

The Investment Operations Associate Director is responsible for managing the team that handles our clients’ day-to-day digital business and investment operations. The Associate Director develops and implements processes and best practices to ensure digital investment success for our company and clients.

The Associate Director works on a variety of accounts and understands our digital systems, data needs, and media buy structure in order to improve process efficiency. The ability to problem solve and work well with various internal and external teams is a critical aspect of this role.

This role provides the opportunity to work on cross-agency projects that drive business goals (both for Starcom and our clients) and increase efficiency across the agency.

Responsibilities

  1. Develop and improve processes to ensure data integrity and implement across the agency.
  2. Share ideas and solutions for pain points/problems in processes; work alongside internal and external teams to develop best practices, enhancements, and tools to improve them.
  3. Develop and implement processes to improve the work required for digital buying, client billing, and digital reconciliation.
  4. Maintain a strong understanding of the systems used such as Mediaocean/Prisma digital buying tool, Ad Servers/Verification, DSPs, Social Platforms, DMPs, and internal proprietary tools.
  5. Serve as escalation point for teams to help troubleshoot operational issues.
  6. Determine and activate how to deliver necessary data to teams for various reporting purposes.
  7. Ensure proper digital contracts and terms are in place with vendors, evaluate IO notes requested by vendors.
  8. Share best practices and learn from other teams in Publicis to ensure consistency and best work product across The Groupe.
  9. Build and maintain strong relationships across multiple internal teams and leadership.
  10. Maintain relationships with vendors to ensure trust and confidence with our buying partners.
  11. Manage vendor-side billing and maintain close oversight of open items clearing.
  12. Cultivate a team-focused mentality across the larger Investment Operations team.
  13. Responsible for team management and development of Associates/Sr. Associates/Supervisors.

Qualifications

  1. Bachelor’s degree preferred, ideally in marketing, advertising, communications, consumer insights or equivalent.
  2. 5+ years of related experience and 2+ years of management experience.
  3. Ability to work independently and collaboratively with diverse groups.
  4. Excellent verbal and written communication skills.
  5. Technical proficiency in Microsoft Office Suite with heavy focus on Excel.
  6. Knowledge of agency billing process (client-side and/or vendor-side).
  7. Knowledge of digital planning and buying process with understanding of various vendors, different cost methods, various reporting, and delivery validation.
  8. Strong quantitative skills, including analytical abilities and math proficiency.
  9. Willingness to learn and create solutions that challenge the status quo.
  10. Exceptional critical thinking and problem-solving abilities with the ability to think unconventionally in proposing solutions.
  11. A proven ability to multi-task and manage multiple projects effectively and work well under pressure to deliver high-quality work within tight deadlines.
  12. Strong attention to detail.
  13. Proven experience in effectively coaching and developing others.

Additional information

Starcom is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

#J-18808-Ljbffr

  • Associate Director, Investment Operations

    4 days ago

    Chicago, United States Publicisgroupe Full time

    Company descriptionWith a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the center of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business...

  • Associate Director, Investment Operations

    2 days ago

    Chicago, IL, United States Publicisgroupe Full time

    Company description With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the center of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business...

  • Accounting Operations Director

    5 days ago

    Chicago, Illinois, United States Clear Investment Group Full time

    We are seeking an experienced and detail-oriented Accounting Operations Director to work with our CFO and accounting team in overseeing the financial operations of Clear Investment Group. The ideal candidate will have a strong background in accounting, finance, or a related field, and at least 5-7 years of progressive experience in real estate or investment...

  • Investment Banking Managing Director | Chicago

    2 months ago

    Chicago, United States Bridgepoint Investment Banking Full time

    WHO WE ARE At Bridgepoint Investment Banking, we're next-gen, impact-focused, and passionate about delivering top-notch results for family and founder-owned businesses while creating a vibrant and dynamic environment for Wall Street rockstars. With a focus on integrity and core values, we provide full-service investment banking solutions for non-sponsored...

  • Investment Banking Managing Director | Chicago

    2 months ago

    Chicago, United States Bridgepoint Investment Banking Full time

    WHO WE ARE At Bridgepoint Investment Banking, we're next-gen, impact-focused, and passionate about delivering top-notch results for family and founder-owned businesses while creating a vibrant and dynamic environment for Wall Street rockstars. With a focus on integrity and core values, we provide full-service investment banking solutions for non-sponsored...

  • Director, ETF Sales

    1 week ago

    Chicago, United States Virtus Investment Partners Full time

    Our employees are our most valuable asset.Job DescriptionVirtus ETF Solutions (VES), an affiliate of Virtus Investment Partners, operates a multi-manager ETF platform, providing investors access to differentiated investment capabilities from select subadvisors. We are seeking a Director, ETF Sales who will be responsible for expanding our exchange traded...

  • Strategic Business Development Director for Exchange Traded Funds

    1 week ago

    Chicago, Illinois, United States Virtus Investment Partners Full time

    Company OverviewVirtus Investment Partners is a leading provider of investment solutions, operating a multi-manager ETF platform that offers investors access to diverse investment capabilities.Job DescriptionThis role involves expanding the exchange traded fund (ETF) client base among financial intermediaries in the United States. The ideal candidate will be...

  • Director, Impact Investment

    3 weeks ago

    Chicago, United States Global Impact Investing Network Full time

    The Director, Impact Investments role encompasses all aspects of mission-aligned investing at The Chicago Community Trust, ranging from ESG investing to catalytic capital. The Director, Impact Investment will report to the AVP/Chief of Investments and will work closely with the Trust’s Finance, Community Impact, and Philanthropic Services teams, and well...

  • Director, Impact Investment

    2 weeks ago

    Chicago, United States Global Impact Investing Network Full time

    The Director, Impact Investments role encompasses all aspects of mission-aligned investing at The Chicago Community Trust, ranging from ESG investing to catalytic capital. The Director, Impact Investment will report to the AVP/Chief of Investments and will work closely with the Trust’s Finance, Community Impact, and Philanthropic Services teams, as well as...

  • Investment Associate

    1 month ago

    chicago, United States Selby Jennings Full time

    Our client is looking for an experienced and skilled investment associate to join their well known asset management firm located in the heart of Chicago. The firm is committed to a long-only investment strategy, providing clients with sustainable and profitable investment opportunities. Job Description: They are seeking a highly motivated and experienced...

  • Investment Associate

    1 month ago

    chicago, United States Selby Jennings Full time

    Our client is looking for an experienced and skilled investment associate to join their well known asset management firm located in the heart of Chicago. The firm is committed to a long-only investment strategy, providing clients with sustainable and profitable investment opportunities. Job Description: They are seeking a highly motivated and experienced...

  • Investment Associate

    1 month ago

    Chicago, United States Selby Jennings Full time

    Our client is looking for an experienced and skilled investment associate to join their well known asset management firm located in the heart of Chicago. The firm is committed to a long-only investment strategy, providing clients with sustainable and profitable investment opportunities. Job Description: They are seeking a highly motivated and experienced...

  • Investment Associate

    3 weeks ago

    Chicago, United States The Equus Group Full time

    Our client is a growing private equity firm focused on identifying, investing in, and growing middle-market companies across diverse industries. With a collaborative, entrepreneurial culture, we bring strategic expertise, operational insight, and financial discipline to drive transformative growth for our portfolio companies. Our team values innovation,...

  • Top Investment Banking Executive Wanted for Middle Market Team

    4 days ago

    Chicago, Illinois, United States Bridgepoint Investment Banking Full time

    Bridgepoint Investment Banking: A Next-Gen Investment BankWe are a pioneering investment bank dedicated to delivering exceptional results for family and founder-owned businesses. Our middle market team is seeking highly skilled Managing Directors who can drive business growth, lead transactions, and foster strong client relationships.About UsWe are a vibrant...

  • Director, Impact Investments

    1 day ago

    Chicago, United States The Chicago Community Trust Full time

    The Chicago Community Trust Director, Impact Investments (Hybrid) Chicago, Illinois Apply NowThe Director, Impact Investments role encompasses all aspects of mission-aligned investing at The Chicago Community Trust, ranging from ESG investing to catalytic capital. The Director, Impact Investment will report to the AVP/Chief of Investments and will work...

  • Executive Director of Sustainable Investment

    3 weeks ago

    Chicago, Illinois, United States Northern Trust Corporation Full time

    Northern Trust Corporation, a leading financial institution with over 130 years of experience, is seeking an Executive Director of Sustainable Investment to join its team.The successful candidate will be responsible for driving the company's sustainable investment strategy and initiatives, ensuring alignment with client and market expectations. This key...

  • Sr. Director, Digital Investment

    4 weeks ago

    chicago, United States Empower Media Full time

    Sr. Director, Digital InvestmentEMPOWER – GROW FEARLESSEmpower is full-service agency pushing the boundaries of media, creative, and performance. We empower brands to embrace the uncertainty of change and face their fears. We give them confidence in the outcomes we deliver by leaning into the mantra of "What If…" By quantifying the scale of these...

  • Sr. Director, Digital Investment

    4 weeks ago

    chicago, United States Empower Media Full time

    Sr. Director, Digital InvestmentEMPOWER – GROW FEARLESSEmpower is full-service agency pushing the boundaries of media, creative, and performance. We empower brands to embrace the uncertainty of change and face their fears. We give them confidence in the outcomes we deliver by leaning into the mantra of "What If…" By quantifying the scale of these...

  • Sr. Director, Digital Investment

    1 month ago

    Chicago, United States Empower Media Full time

    Sr. Director, Digital InvestmentEMPOWER – GROW FEARLESSEmpower is full-service agency pushing the boundaries of media, creative, and performance. We empower brands to embrace the uncertainty of change and face their fears. We give them confidence in the outcomes we deliver by leaning into the mantra of "What If…" By quantifying the scale of these...

  • Investment Banking Associate

    1 month ago

    chicago, United States Blacklock Group Full time

    Job Title: Investment Banking Associate - IndustrialsCompany Overview: Join a leading investment bank recognized for its strategic advisory services in the Industrials sector. Their Chicago office is at the heart of their operations, combining industry expertise with innovative financial solutions to create value for clients. They're dedicated to fostering a...