Director Sales, Customer Growth

2 weeks ago

Chicago, United States Show Pad Full time

Sales Director/Manager, Customer Growth

Location(s): Chicago, NYC, Boston, Austin

About Showpad

In the old days, traveling salespeople hit the road with only a suitcase and a smile. And as times—and technology—have changed, Showpad has emerged as the industry-leading solution for modern selling that improves those classic tools of the trade.

In our case, the suitcase is more than a decade of expertise building the premier revenue enablement platform, one that continues to influence the direction in which the industry is evolving. And the smile? Well, that’s the people oriented culture that surrounds everything we do.

We bring in great individuals, but we always play as a team. We’ll enable you to grow to your maximum potential, and we’ll grow with you, too. We are a European-born company with a global impact, but we like to keep things simple.

We are passionate and bold as well as humble and authentic. We empower each team member to be their true selves. We take ownership, and we also take vacations. And although we value constant improvement and frequent platform updates, we try not to deploy on Fridays.

That’s why Showpad does more than drive impactful buying experiences. We take serious care of our people, but never take ourselves too seriously.

About the Sales Director of Customer Growth

As the Sales Director, Customer Growth, you will take full ownership of all aspects of customer relationships, ensuring their retention, growth, and overall satisfaction with our services. You will focus on maximizing customer outcomes, realizing value, driving new bookings, and maintaining high customer health scores. Reporting directly to the VP, Customer Growth, you will play a key role in achieving and exceeding sales goals while championing customer-centric values.

Key Responsibilities for a Sales Director, Customer Growth at Showpad

  • Mentor and develop the Account Managers to uncover new business opportunities and implement customer retention strategies
  • Actively participate in the sales cycle to bring sales leadership and strategic support
  • Plan and deliver sales strategies to meet and exceed sales projections
  • Work collaboratively with other Go-To-Market Teams to execute sales strategy as we introduce enhancements to existing solutions and/or release new products
  • Accurately submit weekly/monthly forecasts
  • Uplift the collaboration with the EMEA counterparts to meet global needs & goals, while uncovering US focused initiatives to improve regional sales results
  • Commit to continuous learning and innovation

Required Skills for a Sales Director, Customer Growth

  • 5+ years managing sales teams with varying sales abilities
  • Value Selling Expertise: Mastery of value sales techniques and experience managing complex sales cycles within enterprise accounts.
  • Customer-Centric Mindset: Demonstrated ability to prioritize customer outcomes, satisfaction, and long-term value.
  • Exceptional Communication Skills: Proficient in communicating with senior management and C-level contacts within customer organizations.
  • Experience with SaaS Solutions: Prior experience in customer success within SaaS environments, especially within sales and marketing verticals.
  • ‘Builder’ Mindset and Adaptability: Strong adaptability and the ability to thrive in a fast-paced, dynamic environment with a growth-oriented mindset.
  • Analytical and Strategic: Ability to analyze customer data to understand needs, set actionable goals, and make strategic recommendations that enhance customer success.

Bonus Points

  • Revenue Enablement or related experience

What you can expect from Showpad

We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether that’s paid parental leave, paid holidays, paid time off to volunteer at non-profit organizations, personal development opportunities or professional stretch assignments, you can expect Showpad to support you.

Showpad’s Commitment

We are committed to creating a diverse and inclusive organisation and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

#J-18808-Ljbffr

  • Director of Revenue Growth and Sales Leadership

    1 week ago

    Chicago, Illinois, United States OpenGov Full time

    About OpenGovAt OpenGov, we're passionate about empowering governments to deliver more effective and accountable services. Our cutting-edge cloud software solutions are transforming communities nationwide.Sales Director OpportunityWe're seeking an exceptional Sales Director to lead our regional sales team. As a key member of our leadership team, you'll be...

  • Sales Director for Salesforce Growth

    5 days ago

    Chicago, Illinois, United States Ascend Technologies Full time

    We are seeking an experienced Sales Director to drive the growth of our Salesforce practice at Ascend Technologies.The ideal candidate will have a strong track record of sales leadership, with experience in growing a Salesforce practice from the ground up. They will be responsible for developing and executing a strategic plan to increase sales revenue,...

  • Sales Director

    2 days ago

    Chicago, Illinois, United States StayNTouch Full time

    Regional Sales Director OpportunityWe are seeking a highly skilled and experienced Sales Director to lead our regional growth initiatives in the United States. This is a remote position, with a preference for candidates based in the DC, Chicago, Charlotte, Denver, or Austin metropolitan areas.The successful candidate will be responsible for executing the...

  • Sales Director for Membership Growth

    7 days ago

    Chicago, Illinois, United States ClubCorp Full time

    Membership Sales Director Job OpportunityWe are seeking a highly motivated and results-driven Sales Director for Membership Growth to join our dynamic team at Invited Clubs. As the face of the Club, you will be responsible for sourcing and enrolling new Members, nurturing relationships with existing Members, and inviting their friends and colleagues to...

  • Sales Director for Regional Growth

    7 days ago

    East Chicago, Indiana, United States StayNTouch Full time

    About StayntouchStayntouch, a leading provider of cloud-based property management solutions, is revolutionizing hotel operations. Our comprehensive suite of tools helps hotels maximize revenue, enhance the guest experience, and optimize performance.About the RoleWe are seeking an experienced Sales Director for Regional Growth to join our team. This key...

  • Enterprise Sales Director for High-Growth Enterprise Software

    5 days ago

    Chicago, Illinois, United States Rimini Street Full time

    About the Role:Rimini Street, a leading global provider of enterprise software support and services, is seeking an experienced Enterprise Sales Director to lead our sales efforts in the Central Region. The ideal candidate will have a proven track record of success in building and managing high-performing sales teams, driving revenue growth, and exceeding...

  • Large Customer Sales Director

    6 days ago

    Chicago, Illinois, United States Reddit Full time

    Grow Your Career as a Large Customer Sales DirectorWe are seeking an experienced Large Customer Sales Director to join our Financial Services team. In this role, you will be responsible for growing our relationship with one of our largest finance clients and their agency partners.About the PositionProactively manage and deepen client partnerships to drive...

  • Strategic IT Growth Director

    1 week ago

    Chicago, Illinois, United States RSM US LLP Full time

    RSM US LLP, a leading provider of professional services to the middle market globally, is seeking a dynamic and experienced Strategic IT Growth Director to join our team.This role will focus on driving growth in our Managed Security Services, leveraging expertise in Security Management, Vulnerability Management, Managed Endpoint, Managed Compliance, and...

  • Senior Sales Director

    7 days ago

    Chicago, Illinois, United States Filevine Full time

    Drive Sales Excellence at FilevineWe are seeking a seasoned Sales Director to lead our Mid Market sales team and spearhead revenue growth. With a strong track record in sales leadership, you will be responsible for driving sales performance, developing strategic plans, and equipping your team with the skills and support needed to achieve our business...

  • Senior Group Health Sales Director

    7 days ago

    Chicago, Illinois, United States Allstate Insurance Company Full time

    Opportunity OverviewThe Allstate Insurance Company is seeking a highly skilled Senior Group Health Sales Director to lead the growth of our MidMarket business in Downers Grove, IL. As a key member of our sales team, you will be responsible for promoting strong Broker relationships and driving sales of our Allstate Health Group Medical products.

  • Director of Revenue Growth

    3 weeks ago

    Chicago, Illinois, United States Assembly Health Full time

    Chief Commercial OfficerWe are seeking an experienced Director of Revenue Growth to join our team at Assembly Health. This individual will be responsible for driving the overall commercial strategy, revenue growth, and market expansion.Key Responsibilities:Develop and execute a comprehensive commercial strategy to drive revenue growth and market share.Set...

  • Sales Director

    4 weeks ago

    Chicago, United States Decision Engines Full time

    The Director of Sales will be driven and entrepreneurial with a successful track record of consistently overachieving sales quotas within fast pace and high-growth Enterprise Software environments. S/he will be responsible for territory and account sales strategy, new customer acquisition, and existing account management and expansion. This is a senior level...

  • Sales and Distribution Growth Strategist

    4 weeks ago

    Chicago, Illinois, United States New Belgium Brewing Full time

    Job OverviewThis role is responsible for driving sales account growth by establishing, maintaining, and managing effective distributor partnerships. The ideal candidate will reside in the greater Chicago area.Salary: $65,000 - $75,000 per yearAbout the JobThe Sales Market Specialist will cover all business generated in the defined territory. Key...

  • Strategic Business Growth Director

    6 days ago

    Chicago, Illinois, United States Lucas James Talent Partners Full time

    This position is ideal for a seasoned business development professional looking to drive new revenue streams and expand our client base.Job OverviewThe Strategic Business Growth Director will play a crucial role in developing and implementing effective lead generation strategies, identifying new business opportunities, and building strong relationships with...

  • Director, Growth Marketing

    1 week ago

    Chicago, United States The University of Chicago Medicine Ingalls... Full time

    Join a world-class academic healthcare system, UChicago Medicine (UCMC) , as our next Director of Growth Marketing - Provider responsible for driving patient growth across our service lines. We are seeking a dynamic Director of Growth Marketing to spearhead our efforts in enhancing patient acquisition and retention. In this pivotal role, you’ll craft and...

  • Sales Director

    4 weeks ago

    Chicago, United States Flexan Full time

    POSITION DESCRIPTION:The Sales Director is responsible for providing commercial leadership for Flexan, an Ingersoll Rand business. The role will act as the primary driver of business strategy and direction as it relates to this business including market strategy, commercial footprint, incentives and organizational structure as well as M&A. In addition to...

  • Customer Growth Strategist

    6 days ago

    Chicago, Illinois, United States Intercom Full time

    **Job Title:** High Touch Customer Success Director**Job Summary:** We are seeking an experienced High Touch Customer Success Director to join our team at Intercom. As a key member of our customer success organization, you will be responsible for developing and executing strategies that drive customer success and growth.**Key Responsibilities**Develop...

  • Marketing Director for Strategic Growth

    1 week ago

    Chicago, Illinois, United States 1871 Member Company Full time

    We are seeking a Marketing Director to spearhead our growth strategy at TexChange Unbrokered, a fast-growing startup revolutionizing the way hard industries procure materials and services.Job DescriptionThis is a hands-on role where you will develop and execute a comprehensive marketing strategy, managing a range of channels (digital, PR, events,...

  • DIRECTOR OF FIELD SALES

    3 months ago

    Chicago, United States Pilgrim's Full time

    Description Director of Sales – Field Sales  Purpose and Scope/General Summary: The Director of Sales – Field Sales will act within Pilgrim's established business goals and objectives to plan, develop and implement strategies in pursuit of Area business growth within their defined geography. Critical to this role is the ability to lead a variety of...

  • Director of Sales

    2 weeks ago

    Chicago, United States Highland US Full time

    About Inovus For 25 years, as part of the Highland Group organization, Inovus has been helping clients better serve their customers and team members by delivering custom designed and configured business management solutions, by driving digital innovation and introducing low-code/no code Software as a Service (SaaS) platforms. We are excited to add a Director...