Retail Operations and Stock Associate

4 weeks ago

new york city, United States Modern Citizen Full time

Modern Citizen is a destination for considered fashion with a luxury sensibility — made versatile, accessible, and modern.  Our brand’s hallmark is a refined perspective and elevated aesthetic, paired back to a thoughtful price point balancing quality and accessibility.


We’re digitally native and are utilizing the efficiencies of a direct-to-consumer business model to build a distinctive, beautiful brand — and a best-in-class next generation retailer.  We’re incredibly passionate about our community of customers and the brand we’re building.  We believe that a successful company starts with a strong and empowered team that shares a growth mindset and an appreciation for details.


DESCRIPTION


Modern Citizen is seeking a Part-Time Operations Associate to join our dynamic team. Reporting to the Store Director, you will play a vital role in supporting the store on all operational fronts, including stock management and receiving inventory.


ROLES + RESPONSIBILITIES

 

  • Help support Omnichannel business through fulfillment, proactive planning and actionable solutions
  • Work hand in hand with the FOH team to meet operational excellence standards for the store
  • Support organization efforts in BOH, ensuring a daily and weekly process is created and implemented to maintain organization
  • Responsible for overseeing day-to-day operational effectiveness, including all aspects of inventory control and product flow
  • Execute cycle counts on a daily, weekly, monthly basis as needed
  • Hold full inventory processes quarterly or as determined to best mitigate shrink, on hand negatives/overages and achieve/exceed operational key performance indicators (KPIs)
  • Manage product deliveries/receipt, software/systems management, defectives, and overall organization to best impact client experience, drive sales and continuously improve operational efficiency
  • Ensuring proper supply replenishment and on hand level management
  • Managing completion of daily fulfillment needs and proper communication with team members/clients, fuelling the success of our overall client experience
  • Continuously improving processes and workflows to drive business impact, achieve and exceed KPIs and a strong focus on delivering highest levels of service


BACKGROUND + EXPERIENCE


  • Minimum 1–2 years of Retail Operations and/or Inventory Management experience, preferably within a luxury environment
  • Outstanding organizational and prioritization skills; comfortable working autonomously, as well as partnering with team members
  • Excellent communication, follow up and interpersonal skills
  • Proven analytical skills, strong attention to detail
  • Proficient in Google Workplace.
  • Meticulous with an eye for detail
  • Adaptable & motivated to work & learn alongside a strong team


CULTURE + SOFT SKILLS


  • Responsible Mindset - Maintains a positive mindset and attitude when facing adversity, is accountable for individual ownership of all situations, and proactively seeks out solutions and action steps for everything in your control
  • Kindness - No matter how stressful the day or the task, always acts from a place of kindness and compassion
  • Self-Starter - Is comfortable navigating ambiguity with thoughtful, forward-thinking decision making
  • Curiosity - Shows a hunger for knowledge, problem solving, and efficiency
  • Resourcefulness - Willing to figure things out and do the unglamorous tasks that help grow the company
  • Urgency - Understands what requires swift action and acts accordingly
  • Prioritization - Thinks like a business owner and relentlessly prioritizes based on impact to the business
  • Flexibility - Able to adjust with the ever-changing priorities that come with running and maintaining a business


COMPENSATION + PERKS


  • $20-$25 / hour (pending experience)
  • Part-time position; 14-30 hours/week, weekend availability required
  • Employee discount

Mission-driven company with opportunities for growth and advancement

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